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ONOMO Hotel Kigali

3.5 star property

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Photo gallery for ONOMO Hotel Kigali

City view from property
Gym
Premium bedding, in-room safe, desk, soundproofing
Interior
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
KN 1 Avenue, Rugenge, Nyarugenge District, Kigali
  • Place, Union Trade Center
    ‪10 min walk‬
  • Place, Ntarama Church
    ‪19 min walk‬
  • Place, Kigali Genocide Memorial Centre
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room (Queen)

Premium bedding, in-room safe, desk, soundproofing

Standard Room (Queen)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Premium bedding, in-room safe, desk, soundproofing

Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kigali

Within a short walk of Union Trade Center, ONOMO Hotel Kigali is within 2 miles (3 km) of Kandt House Museum of Natural History. This 109-room, 3.5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Union Trade Center - 10 min walk - 0.6 miles
  • Ntarama Church - 19 min walk - 1.0 mile
  • Kandt House Museum of Natural History - 2 min drive - 1.0 mile
  • Kigali Genocide Memorial Centre - 3 min drive - 1.7 miles
  • Mambas Club - 4 min drive - 1.7 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬16 min walk
  • ‪Kigali Pan-African Kitchen - ‬20 min walk
  • ‪The House of Mandi - ‬17 min walk
  • ‪Preet Fast Food - ‬4 min drive
  • ‪UMUT Cafe&Restaurant - ‬16 min walk

About this property

ONOMO Hotel Kigali

At ONOMO Hotel Kigali, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and access to locker space. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Safes, ironing boards, and desks are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: RWF 20,000 for adults and RWF 20,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests (including children) must provide a valid government-issued ID at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately RWF 20000 for adults and RWF 20000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

ONOMO Hotel
ONOMO Kigali
ONOMO Hotel Kigali Hotel
ONOMO Hotel Kigali Kigali
ONOMO Hotel Kigali Hotel Kigali

Frequently asked questions

Are free cancellation options available at ONOMO Hotel Kigali?

ONOMO Hotel Kigali provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see near ONOMO Hotel Kigali?

This hotel is located in Kigali within a short 15-minute walk of Union Trade Center. You'll also find Kigali Heights and Kigali Golf Club within a short drive.

Is there parking available at ONOMO Hotel Kigali?

Yes, self parking is offered for free at the hotel.

Does ONOMO Hotel Kigali feature a casino?

No, ONOMO Hotel Kigali doesn't have a casino.

Will I find an indoor pool at ONOMO Hotel Kigali?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is ONOMO Hotel Kigali good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at ONOMO Hotel Kigali?

No, there isn't a spa tub at this hotel.

Does ONOMO Hotel Kigali feature a restaurant that includes a breakfast menu?

Yes, ONOMO Hotel Kigali serves buffet breakfast each morning for a surcharge from its restaurant.

Will ONOMO Hotel Kigali allow pets to stay free of charge?

No, pets and service animals aren't allowed at ONOMO Hotel Kigali.

Are there connecting rooms at ONOMO Hotel Kigali?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to ONOMO Hotel Kigali?

The closest major airport to ONOMO Hotel Kigali is Kigali (KGL-Kigali Intl.), which is 7.5 mi away (19 minutes by car).

Are there rooms with balconies at ONOMO Hotel Kigali?

No, there aren't any guestrooms with balconies at ONOMO Hotel Kigali.

ONOMO Hotel Kigali Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 99 reviews
Rating 8 - Good. 31 out of 99 reviews
Rating 6 - Okay. 11 out of 99 reviews
Rating 4 - Poor. 9 out of 99 reviews
Rating 2 - Terrible. 7 out of 99 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, amenities
Great Staff in Onomo Kigali, friendly and respectful team especially their Reception Team, whom accommodated my requests during my stay. Amazing food so I am sure their chief is extremely impressive as well as their waiters and waitresses were absolutely friendly and professional first class service. Finally the house keeping team, nothing short of perfect in keeping my room clean and organised, every single day with no expense spared in their efforts to also spray the room for insects as I requested. Thank you Team ONOMO and I appreciate all they have done from management to every staff member.
Two of my favourite dishes
Stayed 10 nights in Nov 2025

8/10 Good

Durgesh

Stayed 4 nights in Nov 2025

8/10 Good

Kenny

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff was professional and courteous. The linen in the room was off color and looked old (used to be white but looks more like cream in color).
Stayed 1 night in Nov 2025

2/10 Terrible

Taha

Stayed 1 night in Nov 2025

10/10 Excellent

Habib

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and responsive.
Stayed 3 nights in Nov 2025

8/10 Good

Breno

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was fantastic, clean, smelled good, well cleaned, comfortable. The staff was very friendly, helpful, courteous. I will definitely return.
Stayed 12 nights in Nov 2025

10/10 Excellent

Suzette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to.the incredibly friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

Jean jacques

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, quite, professional personal
Stayed 1 night in Sep 2025

10/10 Excellent

Boubacar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to see a doctor
Stayed 1 night in Sep 2025

2/10 Terrible

Byiringiro

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I need a refund

I never stayed at the hotel due to me missing my flight and I tried to cancel it throu the app but I couldn’t and also I tried to contact the property and it didn’t work
Stayed 1 night in Sep 2025

10/10 Excellent

Barambeshya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly excellent, and the service provided is impeccable.
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Stayed 3 nights in Jul 2025

10/10 Excellent

Aryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

IVES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

8/10 Good

Barambeshya

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place to stay. The only problem is the room is only for one person, for couple you have to add more money.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Stayed 4 nights in Mar 2025

10/10 Excellent

Joanna

Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

J. Opoku

Business traveler
Liked: Cleanliness
I was told there are no rooms mini bars. These are now essential especially if the guest is on medication which requires refrigeration
Stayed 7 nights in Oct 2024

6/10 Okay

Mark, Lincoln

Business traveler
Service has definitely deteriorated over the years. Rooms are ok for a short stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience at the hotel. Staff were friendly and helpful and the food - both a selected dinner and the breakfast buffet - met our expectations. It was a short stay, but the quality of the hotel helped with our transition from Kenya to Rwanda.
Stayed 1 night in Sep 2024

10/10 Excellent

Andreas

Stayed 2 nights in Aug 2024

6/10 Okay

AN

Liked: Cleanliness, property conditions & facilities

Comfortable and clean

Average. Moatly the breakfast experience wasnt great. Table not set with condiments, no sauces, omlette cook couldnt speak english hence got the order wrong 3 times, response time of breakfast staff way too slow, salt shaker broken and empty, no butter, requested cheese and wasnt received after an hour. Drastically under catered for number of guests. For.this calibre hotel this expereince was most disappointing and unexpected.
Stayed 1 night in Aug 2024

10/10 Excellent

Mwiza

Stayed 1 night in Jun 2024

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