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Heaven Restaurant & Boutique Hotel

4.0 star property
Hotel with a full-service spa, a quick walk to Union Trade Center
VIP Access

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Photo gallery for Heaven Restaurant & Boutique Hotel

Exterior
Property preview
Breakfast, lunch served; local and international cuisine, garden views
Sports facility
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
No. 7, Street KN 29, Kiyovu, Kigali
  • Place, Union Trade Center
    ‪7 min walk‬
  • Place, Kigali Heights
    ‪6 min drive‬
  • Place, Kigali Convention Centre
    ‪6 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Villa Budget Queen Room

Villa Budget Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget Queen Room

8.4 out of 10
Very good
(13 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa Budget King Room

Villa Budget King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior Queen Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residence Superior King Room

Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior King Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kigali

Union Trade Center is a short stroll from Heaven Restaurant & Boutique Hotel, and other popular attractions like Kigali Convention Centre are within a few miles (5 km). This 4-star hotel has 28 rooms and welcomes guests with free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Union Trade Center - 7 min walk - 0.4 miles
  • Kigali Genocide Memorial Centre - 4 min drive - 1.9 miles
  • Kigali Heights - 6 min drive - 2.4 miles
  • Kigali Convention Centre - 6 min drive - 2.6 miles
  • Nyamirambo Stadium - 6 min drive - 2.8 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪The House of Mandi - ‬12 min walk
  • ‪Preet Fast Food - ‬13 min walk
  • ‪Hotel des Milles Collines - ‬7 min walk
  • ‪Quick Bites - ‬11 min walk

About this property

Heaven Restaurant & Boutique Hotel

Hotel with a full-service spa, a quick walk to Union Trade Center
At Heaven Restaurant & Boutique Hotel, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 35.00 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Is free cancellation available at Heaven Restaurant & Boutique Hotel?

Heaven Restaurant & Boutique Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on Nov 1, 2025 start from $95.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Heaven Restaurant & Boutique Hotel?

This hotel is located in Kigali within a short 9-minute walk of Union Trade Center. You'll also find Kigali Heights and Nyamirambo Stadium within a short drive.

Will I be able to park at Heaven Restaurant & Boutique Hotel?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa at Heaven Restaurant & Boutique Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Heaven Restaurant & Boutique Hotel have a casino at the property?

No, Heaven Restaurant & Boutique Hotel doesn't have a casino.

Is there an indoor pool at Heaven Restaurant & Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

What amenities will couples enjoy at Heaven Restaurant & Boutique Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Heaven Restaurant & Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Heaven Restaurant & Boutique Hotel have a restaurant with a breakfast menu?

Yes, Heaven Restaurant & Boutique Hotel serves free cooked-to-order breakfasts at Heaven Restaurant each morning.

Does Heaven Restaurant & Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at Heaven Restaurant & Boutique Hotel though service animals are welcome.

Does Heaven Restaurant & Boutique Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Heaven Restaurant & Boutique Hotel?

The closest major airport to Heaven Restaurant & Boutique Hotel is Kigali (KGL-Kigali Intl.), which is 6.7 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Heaven Restaurant & Boutique Hotel?

No, there aren't any guestrooms with balconies at Heaven Restaurant & Boutique Hotel.

Does Heaven Restaurant & Boutique Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Heaven Restaurant & Boutique Hotel.

Reviews

Heaven Restaurant & Boutique Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 223 out of 321 reviews
Rating 8 - Good. 67 out of 321 reviews
Rating 6 - Okay. 21 out of 321 reviews
Rating 4 - Poor. 6 out of 321 reviews
Rating 2 - Terrible. 4 out of 321 reviews

Reviews

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Kermit

Liked: Cleanliness, amenities, property conditions & facilities
Great location in a safe, clean, leafy green, quiet neighborhood within walking distance to the Central Business District of Kigali. The staff are very friendly and helpful, and the huge buffet breakfast in the lush garden setting is wonderful. I ate dinner at the restaurant at least 4 times while in Kigali, and each night it was very nice, with wonderful menu choices, attentive staff and a relaxing dining atmosphere. My room in the 4-star hotel was nice for one person, but would probably be very tight for 2 people. I liked the balcony, high ceilings, and colorful African decor. There was a mosquito in my room, which was a bit strange, but there is mosquito netting over the bed, which was nice. My only input is that it would be nice if the property had a free shuttle service to and from the airport. The price they charge for this is outrageous given the distance involved -- even by American standards -- and I chose to find another way. But many of their competitor hotels offer if, and I doesn't seem like it would be that difficult to step up and match the competition. FWIW, I nearly chose another hotel because of this detail.
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from my room.
View from my room.
My room straight ahead!
Stayed 2 nights in Jun 2025

8/10 Good

Deborah, New York

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Really great for holidays but not suitable for business travelers.
Stayed 10 nights in Apr 2025

2/10 Terrible

mahendra

Traveled with family
Disliked: Property conditions & facilities, room comfort
I think we had a member of staff at the reception who was not at all helpful. The booking for messages was nonexistent even 1week in advance.We one person eventually managed to get a booking interrupted several times and also noticed that the staff doing the messages were sitting ideal and chatting despite us being told they are all fully booked with no break.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Great staff, super clean, great location
Stayed 3 nights in May 2025

8/10 Good

Ann

Stayed 2 nights in May 2025

10/10 Excellent

Kjetil Reppe

Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fint hotell. Rent och snyggt och mycket trevlig och serviceminded personal. Underbara pooler och god frukost.
Stayed 1 night in Apr 2025

10/10 Excellent

Seana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, high-quality dining, great amenities & reasonably-priced. Really enjoyed my stay & would thoroughly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandhya, West New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except how spread out the property is. You sleep in one building, eat in another, work out in a 3rd. That said, all that means is that you plan your time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented & managed hotel with very friendly & helpful staff. I thoroughly enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luz, Roslindale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, dedicated staff; Comfortable spacious, clean rooms, and excellent restaurant. This is my second time staying and I plan to come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the story of how the owners got started; even bought the book. The property is well managed.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Brian, Baltimore

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed reading the history of the couple and what they have done for Rwanda's development.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms quite basic but the environment is wonderful. Plenty of places to sit, inside or out and enjoy the garden or restaurants. Food at the Fusion restaurant was excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

8/10 Good

Nina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely oasis in Kigali, rooms were good sized and clean with very good bathrooms. Staff were very helpful and friendly. Food at Heaven and Fusion were excellent. I would return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, overpriced restaurants...
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and extremely helpful.
Stayed 9 nights in Dec 2024

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