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Four Points by Sheraton Kigali

4.0 star property
Hotel in Kigali with bars and a 24-hour front desk

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Photo gallery for Four Points by Sheraton Kigali

Courtyard
Meeting facility
Outdoor pool
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

Map
KN3 AVENUE, NYARUGENGE DISTRICT, Kigali
  • Nyamirambo Stadium
    ‪5 min drive‬
  • Kigali Heights
    ‪6 min drive‬
  • Kigali Convention Centre
    ‪7 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kigali

Four Points by Sheraton Kigali places you within a short walk of Union Trade Center and within a mile (2 km) of Ntarama Church. This 4-star hotel welcomes guests with 154 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Union Trade Center - 12 min walk - 0.7 miles
  • Kigali Genocide Memorial Centre - 5 min drive - 2.6 miles
  • Nyamirambo Stadium - 5 min drive - 2.4 miles
  • Kigali Heights - 6 min drive - 2.4 miles
  • Kigali Convention Centre - 7 min drive - 3.1 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 28 min drive

Restaurants

  • ‪Executive Lounge - ‬1 min walk
  • ‪UMUT Cafe&Restaurant - ‬17 min walk
  • ‪DownTown - ‬9 min walk
  • ‪Makfast - ‬13 min walk
  • ‪Fusion Restaurant - ‬17 min walk

About this property

Four Points by Sheraton Kigali

Hotel in Kigali with bars and a 24-hour front desk
Guests of Four Points by Sheraton Kigali enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include laundry facilities, a ballroom, and a garden.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco Fizz
  • FP Social
  • The Brew Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Four Points by Sheraton Kigali Hotel
Four Points by Sheraton Kigali Kigali
Four Points by Sheraton Kigali Hotel Kigali

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Kigali?

Four Points by Sheraton Kigali offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Kigali?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Kigali on Jun 28, 2025 start from $205.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Kigali?

This hotel is located in Kigali, a short 14-minute walk from Union Trade Center and also 17 minutes on foot from Ntarama Church. You'll also find Nyamirambo Stadium and Kigali Heights within a short drive.

Is parking available on site at Four Points by Sheraton Kigali?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Kigali have a casino at the property?

No, Four Points by Sheraton Kigali doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Kigali?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Four Points by Sheraton Kigali?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Four Points by Sheraton Kigali?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Kigali have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Kigali serves buffet breakfast for a surcharge each morning at The Brew Bar.

Will Four Points by Sheraton Kigali allow pets to stay for free?

Although they can't stay for free, pets are welcome at Four Points by Sheraton Kigali for a fee of USD 100 per accommodation, per stay.

Does Four Points by Sheraton Kigali have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Four Points by Sheraton Kigali?

The closest major airport to Four Points by Sheraton Kigali is Kigali (KGL-Kigali Intl.), which is 7.4 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Four Points by Sheraton Kigali?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Kigali.

Does Four Points by Sheraton Kigali offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton Kigali.

Four Points by Sheraton Kigali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 74 reviews
Rating 8 - Good. 17 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Libor

Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food options
Stayed 1 night in Feb 2025

10/10 Excellent

chris

Traveled with partner
Very friendly staff, clean and multiple dinning options
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great staff!
Stayed 2 nights in Jan 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !
Stayed 2 nights in Nov 2024

10/10 Excellent

Eliane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time. Thank you to all your staff for the excellent service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Olayemi

Stayed 5 nights in Aug 2024

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali
Stayed 3 nights in Aug 2024

10/10 Excellent

SIMON WAI HON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management (Teddy) went above and beyond to make our stay comfortable. A small issue was handled well and surpassed our expectation. We are grateful to all the friendly and welcoming staff at this property. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

patience

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kwame

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience
Stayed 1 night in Jul 2024

10/10 Excellent

Itziar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.
Stayed 1 night in Jun 2024

8/10 Good

Timothy

Stayed 1 night in Jun 2024

10/10 Excellent

Itziar

Stayed 1 night in Jun 2024

10/10 Excellent

andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Wellesley

Stayed 2 nights in Jun 2024

8/10 Good

Duncan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm , breakfast was sumptous and the rooms were good .The location is very good as well .
Stayed 2 nights in May 2024

10/10 Excellent

Venkatesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is lot of room to improve in Food quality and taste. Restaurants inhouse are just mediocre. I suggest they bring in some good chefs to add variety. As an Indian, I did not like any Indian inhouse cuisine. I had to order both meals from Khana Kazana
Stayed 3 nights in Apr 2024

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff are super nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Four Points. The incredible staff made my stay a 10/10. Queen, especially, went out of her way to ensure I had a wonderful experience. I can’t recommend the Four Points enough and look forward to staying there again when I return to Rwanda.
Stayed 3 nights in Mar 2024