Dmall Hotel

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Dmall Hotel

Reception
Breakfast, lunch, dinner served; local and international cuisine
Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; local and international cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
  • Place, Rwanda Development Board
    ‪7 min walk‬
  • Place, Kigali Heights
    ‪17 min walk‬
  • Place, Kigali Convention Centre
    ‪2 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Hill view
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Room, 1 King Bed

  • Hill view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Hill view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed

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About the neighborhood

Kigali

Located in Remera within a short walk of Rwanda Development Board, Dmall Hotel is within a mile (2 km) of Kigali Heights. This 36-room, 4-star hotel has a casino along with free in-room WiFi and free self parking.

What's nearby

  • Rwanda Development Board - 7 min walk - 0.4 miles
  • Kigali Heights - 17 min walk - 0.9 miles
  • Stade Amahoro - 19 min walk - 1.0 mile
  • BK Arena - 19 min walk - 1.0 mile
  • Kigali Convention Centre - 2 min drive - 1.0 mile

Getting around

  • Kigali (KGL-Kigali Intl.) - 12 min drive

Restaurants

  • ‪Luma & Lua - ‬3 min drive
  • ‪Sakae - ‬6 min walk
  • ‪Question Coffee - ‬9 min walk
  • ‪Asian Kitchen - ‬16 min walk
  • ‪Sol e Luna - ‬2 min drive

About this property

Dmall Hotel

Guests staying at Dmall Hotel enjoy access to a casino, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Refrigerators, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dmall

Things to do

  • Casino (1,076 square feet of space)
  • Gaming table
  • Gym
  • Slot machine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 20481816

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Frequently asked questions

Is free cancellation available at Dmall Hotel?

Dmall Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Dmall Hotel?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Dmall Hotel on Apr 29, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Dmall Hotel?

This hotel is situated in Remera within a short 20-minute walk of Kigali Heights and also 6 minutes on foot from Rwanda Development Board. You'll also find Stade Amahoro and BK Arena within a short drive.

Is parking available on site at Dmall Hotel?

Yes, self parking is offered for free at the hotel.

Does Dmall Hotel feature a casino?

Yes, Dmall Hotel has a casino that's 1076 square feet and includes a gaming table, a slot machine, and a VIP room.

Will I find an indoor pool at Dmall Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Dmall Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a casino.

Are there hot tubs at Dmall Hotel?

No, there isn't a spa tub at this hotel.

Does Dmall Hotel have a restaurant that serves breakfast?

Yes, Dmall Hotel serves free buffet breakfast at Dmall each morning.

Does Dmall Hotel allow pets to stay for free?

No, pets aren't allowed at Dmall Hotel though service animals are welcome.

Are there connecting rooms at Dmall Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Dmall Hotel?

The closest major airport to Dmall Hotel is Kigali (KGL-Kigali Intl.), which is 4.2 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Dmall Hotel?

No, there aren't any guestrooms with balconies at Dmall Hotel.

Dmall Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 29 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 10 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 7 out of 69 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness
Staff at the hotel are excellent! I booked a 1-week stay here because my Airbnb was cancelled at the last minute. They serve a modest complimentary breakfast every morning in their restaurant that is located inside the hotel. They provide currency exchange at the front desk. Housecleaning is performed everyday by women who do an excellent job. The exercise room is nothing like advertised. It consists of 2 old treadmills inside of what looks to be an abandoned storage room. They said that self serve laundry was free but the machines were broken and offered to do my laundry. I was under the impression this was a courtesy because their equipment did not work. I was charged. The shower door did not close so the floor got wet everytime and the television only has 1 channel that is low quality. Overall, it is a decent place to stay but does have problems.
Room
Excerise room
Exercise room
Exercise room
Stayed 7 nights in Dec 2025

10/10 Excellent

Jennifer, ETOBICOKE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was small but clean. We only stayed for 15 hours but the service was good and the restaurant had great food.
Stayed 1 night in Oct 2025

10/10 Excellent

MOHAMMED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Stayed 7 nights in Oct 2025

10/10 Excellent

Cathy

Liked: Amenities
Clean and quiet. The staff was friendly and helpful and the breakfast was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Aloys

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything is good only the staff in the restaurant in the morning they play round Music and breakfast is not that good,
Stayed 12 nights in Oct 2025

6/10 Okay

Shauntenette, El Paso

Stayed 10 nights in Oct 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were excellent! So helpful. The airport shuttle was great. Clean with comfortable beds. AC worked but was noisy. Bar fridge didn’t work well and was noisy. Wall paper was peeling and water damaged. Gym was in disrepair and unusable.
Gym not functional
Gym not functional
Stayed 11 nights in Sep 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Valentine, New York

Stayed 6 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

10/10 Excellent

Jean-Marc

Excellent. Just needs to find a way to serve food & beverage past 23:00 PM
Stayed 1 night in Feb 2025

6/10 Okay

Alyssa

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Older hotel/motel that caters mostly to Chinese nationals, as most of the public and in-room signage was in Chinese, even the tv and remote control. Also noticed that the lamp shades were stained when we turned on the lights. We tried to use the elevator from the fourth floor, but there was a minor power-outage, which caused us to get stuck inside, so we opted to use the stairs the rest of our stay. The Chinese restaurant on the first floor was very good and served particularly large portions, which was great. The only major complaint was at checkout when we had requested an airport transfer the night before and the morning desk staff seemed confused and asked us if we got our times wrong? Luckily, we left ample time for arrival, but we did have to wait fifteen minutes for a driver to arrive. Proximity to the airport is convenient, especially if your airport transfer is late.
Stayed 2 nights in Dec 2024

8/10 Good

Odeth

Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service, amenities
Rooms are poorly furnished. Very cheap looking.
Stayed 1 night in Aug 2024

8/10 Good

Christian, Accra

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good place to crush. They’ve got casino inside of it. I like their style tho.
Stayed 1 night in Sep 2024

2/10 Terrible

cindy

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC did not work everything feel dirty. Bathroom with mold.

10/10 Excellent

Miguel, PONCE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super super. Staff. Food Room. Waoooo
Stayed 1 night in Jun 2024

10/10 Excellent

Phanuel

Liked: Staff & service
Quality service.
Stayed 2 nights in Jun 2024

2/10 Terrible

MITESHKUMAR, Nairobi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
they never sent vehicle to pick me from airport yet it was agreed
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair value

Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
Stayed 5 nights in Mar 2024

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for business

Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Stayed 4 nights in Mar 2024

8/10 Good

Oluwafemi

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Central hotel

Hotel is central to most places
Stayed 8 nights in Feb 2024

10/10 Excellent

Eunje

Stayed 1 night in Dec 2023