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2000 HOTEL Downtown Kigali

4.0 star property
Family-friendly hotel with free breakfast connected to a shopping center in Kigali

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Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Superior Suite | 1 bedroom, minibar, in-room safe, desk
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪10 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Business Double Room, City View

Business Double Room, City View | 1 bedroom, minibar, in-room safe, desk

Business Double Room, City View

8.0 out of 10
Very good
(16 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room, City View

Business Twin Room, City View | 1 bedroom, minibar, in-room safe, desk

Business Twin Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | 1 bedroom, minibar, in-room safe, desk

Executive Suite, Mountain View

  • 861 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, minibar, in-room safe, desk

Superior Suite

8.0 out of 10
Very good
(2 reviews)
  • 861 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

1 bedroom, minibar, in-room safe, desk

Superior Suite

  • Sleeps 4

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Executive Suite With Mountain View

1 bedroom, minibar, in-room safe, desk

Executive Suite With Mountain View

  • Sleeps 2

Business Double Room With City View

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

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About the neighborhood

Kigali

2000 HOTEL Downtown Kigali places you within a leisurely stroll of Union Trade Center and Kandt House Museum of Natural History. This 105-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking. Located centrally in Kigali, it's connected to a shopping center and also close to Ntarama Church and Club Rafiki.

What's nearby

  • Union Trade Center - 3 min walk - 0.2 miles
  • Ntarama Church - 8 min walk - 0.5 miles
  • Kandt House Museum of Natural History - 10 min walk - 0.6 miles
  • Kigali Convention Centre - 7 min drive - 3.1 miles
  • BK Arena - 10 min drive - 4.5 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 30 min drive

Restaurants

  • ‪UMUT Cafe&Restaurant - ‬1 min walk
  • ‪The House of Mandi - ‬3 min walk
  • ‪Hotel des Milles Collines - ‬9 min walk
  • ‪Kigali Pan-African Kitchen - ‬11 min walk
  • ‪Preet Fast Food - ‬8 min walk

About this property

2000 HOTEL Downtown Kigali

Family-friendly hotel with free breakfast connected to a shopping center in Kigali
2000 HOTEL Downtown Kigali features a gym, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include an arcade/game room, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and wired Internet, along with 32-inch flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include dining areas, sitting areas, and refrigerators.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

Frequently asked questions

What's there to do within easy reach of 2000 HOTEL Downtown Kigali?

This hotel is located in Kigali, a short 6-minute walk from Union Trade Center and also 14 minutes on foot from Ntarama Church. You'll also find Nyamirambo Stadium and Kigali Heights within a short drive.

Is parking available on site at 2000 HOTEL Downtown Kigali?

Yes, self parking is offered for free at the hotel.

Is there a spa available at 2000 HOTEL Downtown Kigali?

Spa services at the hotel include mani/pedis and facials.

Does 2000 HOTEL Downtown Kigali include a casino on the premises?

No, 2000 HOTEL Downtown Kigali doesn't have a casino.

Will I find an indoor pool at 2000 HOTEL Downtown Kigali?

No, there is no indoor pool at this hotel.

Is 2000 HOTEL Downtown Kigali a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and free Internet access.

Does 2000 HOTEL Downtown Kigali have a hot tub?

No, there isn't a spa tub at this hotel.

Does 2000 HOTEL Downtown Kigali have a restaurant with a breakfast menu?

Yes, 2000 HOTEL Downtown Kigali serves free buffet breakfast at Bamboo each morning.

Does 2000 HOTEL Downtown Kigali allow pets to stay free of charge?

No, pets aren't allowed at 2000 HOTEL Downtown Kigali though service animals are welcome.

Are there connecting rooms at 2000 HOTEL Downtown Kigali?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from 2000 HOTEL Downtown Kigali?

The closest major airport to 2000 HOTEL Downtown Kigali is Kigali (KGL-Kigali Intl.), which is 7.7 mi away (30 minutes by car).

Can I book a room with a balcony at 2000 HOTEL Downtown Kigali?

No, you won't find guestrooms with balconies at 2000 HOTEL Downtown Kigali.

Reviews

2000 HOTEL Downtown Kigali Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 509 reviews
Rating 8 - Good. 166 out of 509 reviews
Rating 6 - Okay. 43 out of 509 reviews
Rating 4 - Poor. 25 out of 509 reviews
Rating 2 - Terrible. 18 out of 509 reviews

Reviews

10/10 Excellent

Des

Stayed 4 nights in Aug 2025

6/10 Okay

Natalie

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ramie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wnjoyed my stay here. The breakfast was really nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zaijin

Stayed 9 nights in Jul 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property provides free breakfast, complimentary shuttle, and it has a good value. I highly recommend this hotel
Stayed 1 night in Aug 2025

8/10 Good

dhaval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Shauntenette, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Benson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, modern feel, friendly staff, good vibes
Stayed 1 night in Jul 2025

10/10 Excellent

Roland

Stayed 1 night in Jun 2025

2/10 Terrible

Aliasgar

Stayed 1 night in Jul 2025

10/10 Excellent

Susan Prunier

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and very friendly and helpful. Everyone spoke English. Breakfast buffet was incredible, including the black coffee, African tea, and the spiced tea
Stayed 2 nights in Jul 2025

8/10 Good

Ikechukwu

Stayed 1 night in Jun 2025

8/10 Good

RAYAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

8/10 Good

Elias

Stayed 4 nights in Jun 2025

10/10 Excellent

Musa

Stayed 1 night in Jun 2025

8/10 Good

Lutalo

Stayed 1 night in May 2025

8/10 Good

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good facilities. The location is a bit too crowdèd for me, but the hitel and services were good
Stayed 2 nights in Jun 2025

8/10 Good

martin

Business traveler
Liked: Cleanliness, property conditions & facilities
They advertise it without showing that it’s in the heart of Kigali but it’s in downtown. However it’s the most quiet area you can imagine . Only the food is quite expensive and do not come in time when you order .
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibrahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like This place

Wondetfull
Stayed 8 nights in May 2025

10/10 Excellent

Abdulrahim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating and the hotel was very nice.
Stayed 2 nights in Jun 2025

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff came to our door twice to interrupt to show us an iPad menu of food options which we didn’t request. No washcloths, only one hand towel and 2 bath towels for three people. Fan needed to be serviced for noise. Airport shuttle wasn’t available
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and good servicr. Breakfast was abundant and loved the fresh juice
Stayed 2 nights in Jun 2025

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from the Bamboo restaurant, amazing staff, very good food, clean. Totally with the money.
Stayed 6 nights in May 2025

10/10 Excellent

Will, Medway

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at 2k Hotel. The staffs especially Olive Iyonasenze, did her best in making my stay 100% satisfied. She went above and beyond to provide the best quality customer service during my time. Because of her, I ll be back. Not forgetting the other crews, Divine, Assuman, Guillaume and Jules. Thanks for making my stay in Kigali a success. I ll definitely be back.
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Stayed 1 night in May 2025

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