Hotels in Kentisbury

"First of all the positives. Lovely reception staff. Rooms were lovely and clean. Location perfect for our needs. Negatives, once you leave the reception and ground floor it is a very dated building. Our room was small but clean, issue glass screen in bathroom which you can’t move due to sink being in way so you cant get to the taps without climbing in the bath. I was woken around 2am by a really noisy butch of guests, not the hotels fault but could probably do with some sound proofing as the only reason I woke up was because it was so loud I thought they were in our room. Breakfast, lovely girls but didn’t ask us about allergies, showed us to table didn’t advise about cereals or juices. Asked if we wanted tea or coffee and took our breakfast order. How would I like my eggs? Pouched please! Received fried. No I didn’t complain as the lady sat next to us asked for boiled eggs and was told they don’t usually do them so would need to wait 10 minutes, when they arrived they were over cooked. The lady had also been woken by the other guests around 2am. Also restaurant was empty yet the lady and us were put right in a walk way where there seemed to be a lot of human traffic passing us. We did say something to reception on leaving and was offered to speak to a manger but I didn’t feel the need as the receptionist was lovely. Would we stay again, probably not."

"Very nice hotel, friendly staff, good location, plenty of free parking, great breakfast (gluten free breakfast was the best, good to be able to eat nearly everything on the buffet & the cooked option) Only stayed one night due to quick visit to see relatives but will be back and will definitely stay longer."

"Where do I start. 1. On arrival - there are two signs for 'Reception' but actual 'Reception' on arrival was based in Restaurant facility. When I arrived the Receptionist could not find the key to my room, she searched and searched - she tried to contact her 'boss' but could get no response. I was offered a drink but declined as I had a function to attend. She suggested I leave my luggage and she would put this in my room whilst I was away. She tells me that the Reception is open until 11 p.m. I was told that this problem would be reported to the Boss. On my return later my luggage had remained in the restaurant/bar area. They discovered that the key was still in the Room I was about to occupy. The room did not smell very nice. However I started to unpack thinking it may be a temporary thing! but on further exploration I found that the smell emanated from the bathroom - very stinky - drain problem I am guessing. I reported this and Reception brought some drain cleaner but I knew this wouldn't help so asked to be moved. Again this was to be reported. 3. I moved to another room and was helped with this by the Receptionist - which had a more intricate way of entry and steps leaving to rooms, also above the door I noticed that it displayed an exit in the case of fire - on exploration in the room - the only other door possible for an escape was firmly locked!"