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Hempstead House Hotel

4.0 star property
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Photo gallery for Hempstead House Hotel

Exterior
Property video
Property grounds
Free daily English breakfast
Executive Room, 1 Double Bed | Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Place, Sittingbourne Golf Centre
    ‪2 min drive‬
  • Place, Sittingbourne Heritage Museum
    ‪4 min drive‬
  • Place, Canterbury Cathedral
    ‪24 min drive‬
  • Airport, London (SEN-Southend)
    ‪79 min drive‬
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Room options

View all photos for The Ashby Suite

The Ashby Suite | Living area | TV

The Ashby Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • 127 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 245 sq ft
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Sittingbourne

Located within a mile (2 km) of Sittingbourne Golf Centre, Hempstead House Hotel is within 2 miles (3 km) of Sittingbourne Heritage Museum. This 34-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Sittingbourne Golf Centre - 2 min drive - 1.3 miles
  • Sittingbourne Heritage Museum - 4 min drive - 1.9 miles
  • Leeds Castle - 18 min drive - 13.4 miles
  • Canterbury Cathedral - 24 min drive - 20.1 miles
  • White Cliffs of Dover - 44 min drive - 40.1 miles

Getting around

  • Teynham Station - 3 min drive
  • Gatwick Airport (LGW) - 80 min drive

Restaurants

  • ‪Nando’s - ‬4 min drive
  • ‪Dover Castle Inn - ‬3 min drive
  • ‪diner - ‬5 min drive
  • ‪The Yellow Stocks - ‬4 min drive
  • ‪Lucky House - ‬3 min drive

About this property

Hempstead House Hotel

At Hempstead House Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking if you drive. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Coffee makers, ironing boards, and desks are also standard.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaManda Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Brasserie
  • Lakes Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,519 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Cribs/infant beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Frequently asked questions

Is free cancellation available at Hempstead House Hotel?

Hempstead House Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Hempstead House Hotel?

This hotel is located in Sittingbourne within a short 19-minute walk of Sittingbourne Golf Centre. You'll also find Kent Science Park and Kent Downs within a short drive.

Will I be able to park at Hempstead House Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hempstead House Hotel?

AquaManda Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Hempstead House Hotel have a casino at the property?

No, Hempstead House Hotel doesn't have a casino.

Is there an indoor pool at Hempstead House Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until October.

What do couples enjoy most about Hempstead House Hotel?

This boutique hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does Hempstead House Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Hempstead House Hotel feature a restaurant that includes a breakfast menu?

Yes, Hempstead House Hotel has 2 restaurants, and serves free English breakfast each morning.

Does Hempstead House Hotel allow pets to stay free of charge?

Yes, pets stay free at Hempstead House Hotel.

Are there connecting rooms at Hempstead House Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hempstead House Hotel?

The closest major airport to Hempstead House Hotel is London (SEN-Southend), which is about 16.5 mi away.

Can I book a room with a balcony at Hempstead House Hotel?

No, there aren't any guestrooms with balconies at Hempstead House Hotel.

Does Hempstead House Hotel offer wedding services?

There are wedding services available at Hempstead House Hotel if that's in your vacation plans.

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 422 out of 650 reviews
Rating 8 - Good. 181 out of 650 reviews
Rating 6 - Okay. 32 out of 650 reviews
Rating 4 - Poor. 7 out of 650 reviews
Rating 2 - Terrible. 8 out of 650 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Shane

Disliked: Staff & service
Room was nice if not small. Staff were very slow serving food and were not friendly or didnt seem happy to be there
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa, Ramsgate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities
Room
Stayed 1 night in Nov 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room gorgeous, facilities fantastic, staff brilliant, friendly and helpful. Probably one of the nicest, if not the nicest hotel I've stayed in and fully plan to return
Stayed 2 nights in Oct 2025

10/10 Excellent

Finnian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect relaxing break with excellent spa/ staff.

The staff are exceptionally nice and always cheerful. The spa is extremely good with a quiet swimming area, jacuzzi, steam and sauna, as well as an excellent massage and facial. It was perfect for a relaxing weekend and very good value.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Dylan

Confortable stay
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big old building, good breakfast and plenty of parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Expected a lot more from a spa hotel, rooms were clean. Unfortunately very dated and lacking that feeling of you’ve paid a bit more to stay somewhere nice, I feel it could do with some updating. I moved rooms from a superior to an executive as superior had a lot after boiler cupboard next door and I couldn’t sleep at all with the noise. There was not much difference in the standard of the rooms, I didn’t feel I would pay extra to book the executive and feel that the standard rooms may be as good as any others but I didn’t look in one. The bedding was not nice hotel quality white cotton sheets, it was dated and matching the headboard! I didn’t use spa facilities as was down visiting family so just using for sleeping and breakfast. If you like a spa then it’s worth staying as the use is included in the accommodation price,
Stayed 2 nights in Oct 2025

10/10 Excellent

Will

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Emma

Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Business traveler

Business stay

Parking good, staff good, food good, although did try and charge an extra £10 on our mains, fortunately we noticed it!!! The bath plug wouldn’t work - thanks to the lady who tried to help. Pillows are tired - need replacing - a struggle to get to room because of stairs - fortunately I’m fit. Constant drone from somewhere which is annoying! Special thanks for the latte ready for our early start - much appreciated
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always everyone was very friendly and welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Sep 2025

8/10 Good

Neil

Stayed 1 night in Aug 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, not huge so personal feel. Absolutely spotless. Staff friendly and lovely pool. Very relaxing break. Worth noting there is no lift so had to use stairs. Not an issue for us but worth knowing if you do struggle with stairs so you can ask for an accessible room. Will stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Lewis

Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
Stayed 3 nights in Aug 2025

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