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Best Western Santakos Hotel

4.0 star property
Hotel with free breakfast, near Kaunas Town Hall

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Photo gallery for Best Western Santakos Hotel

Restaurant
Suite, 1 King Bed | Room amenity
Suite, Multiple Beds, Smoking (Living Room) | Minibar, in-room safe, desk, soundproofing
Lobby
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

View in a map
J. Gruodžio g. 21, Kaunas, LT-44293
  • Place, Liberty Avenue
    ‪1 min walk‬
  • Place, Kaunas Cathedral
    ‪11 min walk‬
  • Place, Kaunas Town Hall
    ‪14 min walk‬
  • Airport, Kaunas (KUN-Kaunas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Room amenity

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Smoking (Living Room)

Suite, Multiple Beds, Smoking (Living Room) | Living area | TV, heated floors

Suite, Multiple Beds, Smoking (Living Room)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Kaunas

Located in Old Town Kaunas, Best Western Santakos Hotel is a leisurely stroll from popular sights such as Kaunas Town Hall and Kaunas Cathedral. This 92-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Liberty Avenue - 1 min walk - 0.1 miles
  • Kaunas Cathedral - 11 min walk - 0.6 miles
  • Žalgiris Arena - 14 min walk - 0.8 miles
  • Kaunas Town Hall - 14 min walk - 0.8 miles
  • Kaunas Castle - 14 min walk - 0.8 miles

Getting around

  • Kaunas (KUN-Kaunas Intl.) - 29 min drive

Restaurants

  • ‪Pelėdinė - ‬4 min walk
  • ‪Kasdienybės Bakehouse - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kavalierius - ‬3 min walk
  • ‪Hesburger - ‬2 min walk

About this property

Best Western Santakos Hotel

Hotel with free breakfast, near Kaunas Town Hall
Guests of Best Western Santakos Hotel enjoy a sauna, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 25 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, a computer station, and a terrace.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Sauna
  • Shopping mall

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 334 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10.00 per pet, per night

Children and extra beds

  • Rollaway/extra beds are available for EUR 24.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM—-4 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

Property is also known as

Best Western Hotel Santakos
Best Western Santakos
Best Western Santakos Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Kaunas
Best Western Kaunas
Kaunas Best Western
Best Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel Kaunas

Frequently asked questions

What can I see within easy reach of Best Western Santakos Hotel?

This hotel is situated in Old Town Kaunas, just steps from Liberty Avenue and Historical Presidential Palace of the Republic of Lithuania in Kaunas, and within a short walk of Kaunas State Musical Theatre. You'll also find Devil's Museum and Town Hall Square less than a mile away.

Is there parking available at Best Western Santakos Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western Santakos Hotel include a casino at the property?

No, Best Western Santakos Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Santakos Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Santakos Hotel?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Best Western Santakos Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Santakos Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Santakos Hotel serves free breakfast from its restaurant.

Does Best Western Santakos Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Santakos Hotel for a fee of EUR 10.00 per pet, per night.

Are there connecting rooms at Best Western Santakos Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western Santakos Hotel?

The closest major airport to Best Western Santakos Hotel is Kaunas (KUN-Kaunas Intl.), which is 11 mi away (29 minutes by car).

Are there rooms with balconies at Best Western Santakos Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

Best Western Santakos Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 496 reviews
Rating 8 - Good. 220 out of 496 reviews
Rating 6 - Okay. 52 out of 496 reviews
Rating 4 - Poor. 16 out of 496 reviews
Rating 2 - Terrible. 3 out of 496 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Very efficient staff
Stayed 1 night in Sep 2025

10/10 Excellent

Kaspars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Tomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice working hotel
Stayed 1 night in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Kaunas has to offer

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Great location for major tourist attractions
Stayed 2 nights in Jul 2025

6/10 Okay

Larisa

Stayed 1 night in Jun 2025

6/10 Okay

Julie

Stayed 1 night in Jun 2025

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed.. time to take our custom elsewhere.

Yes, it was Easter weekend, but what 4 star (fully booked) hotel closes the bar at 2200hrs on a Saturday evening. Also our room lost electricity in the (enclosed no windows) toilet and the bathroom at 0600hrs and no one working over the weekend to fix it. Thus we had to use the communal toilets near reception, whilst other toilets had no locks on the doors. All we got was a shrug and a sorry for the inconvenience. And.. for the past 8 years still the swimming pool is being "renovated".
Stayed 1 night in Apr 2025

10/10 Excellent

Ronelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Krzysztof

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ausrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

All good.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Britta

Liked: Cleanliness, staff & service, property conditions & facilities

4 night stay February 2025

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space. Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm. Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place. Well situated for both old and new town.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Good location ,high customer service, nice atmosphere, everything perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A regular stay, very close to restaurants, etc., and pedestrian area. No complaints, although beds a little hard.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Mariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

laouali, indianapolis

Stayed 1 night in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kevan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Zhen

Stayed 1 night in Mar 2024

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