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Best Western Santakos Hotel

4.0 out of 5.0

Recent guest reviews

Great location close to the old town. Free internet, parking and dogs. Very friendly and helpful staff. Breakfast was ok, could have more fresh fruit. We had also lunch in the restaurant and that wasn't any good. So I suggest eating elswhere. The floors were a bit dirty in the room, as white socks turned soon grey-brown, when walking on the floor. Toilet was leaking, but they didn't get anyone to fix it. The beds were really hard. I'd still stay here again!

We really recommend this hotel as the great place to stay in Kaunas center. It was perfect stay for the buisiness stay. Great location and nice rooms with really profesional staff. We always choose the Best Western when we come to Kaunas for our work.

I have spent 2 night in this hotel in Kaunas. The building is pretty old, rooms are really clean although they would need to be renovated, especially the carpet. Very high level of service. The staff is friendly and smiley and always at guests disposal for anything they might need. Good quality buffet breakfast with several varieties of food. Nice restaurant for dinner. Perfect location very close to the city center.

It is our last time in this hotel, as people who work there don’t care about the customer, the front desk in particular. Breakfast became extremely poor, no fresh fruits, only old rotten apples. Waitress say to the customer that Polish cookies which are 3,99 for a huge pack are traditional ones. No regular replenishment. Sad, but probably management doesn’t care as well as we have never received any answer to any positive or less positive comment. Choose another places.

Room was really nice, large and with bath and balcony. I had the best sleep in very comfortable bed! Receptionists were friendly. Breakfast not anything special-not very delicious choice. Pool and sauna really poor. We were waiting the morning to go there, what a disappointment. Good location though- near to the old town, bars and cafes.

Rooms are clean and service is okay. I did not find - how the ventilation works (but windows works always :) ) The door's lock was little bit broken. Shoehorn was needed. The breakfast was in last year better

Friendly and inviting, nothing is ever to much trouble. rooms are comfortable and food is first class. local to great amenities and lovely sights. If its work or pleasure there is plenty of culture to experience in the area and this hotel is the perfect hub.

Only stayed one night but really enjoyed it. Perfect room and friendly and professional staff. Breakfast was excellent too. Nice restaurants in the area. One small minus is that they could not iron my shirt for the next morning but this was easily fixed because they could borrow me the flat-iron instead.

This was our 4th stop-over in our Epic Journey 2017- Drive from London UK to Mumbai, India. We were pleasantly surprised by this boutique sort of hotel. Just a short walk from the central strip where all the restaurants and entertainment was, and we had a lovely dinner at the friendly posh restaurant for a very reasonable cost.

This is a standard hotel. Don’t expect anything above average. Rooms ok but dark and could use an upgrade. Bathrooms very small. Some even split with separate bath room and toilet room. Breakfast nothing special.

J. Gruodžio g. 21 Kaunas

Hotel highlights

  • Walking distance to Vytautas the Great War Museum and Kaunas Castle
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Best Western Santakos Hotel places you within a 15-minute stroll of popular sights such as Vytautas the Great War Museum and Kaunas Castle. This 4-star hotel has 92 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Tadas Ivanauskas Zoological Museum and Kaunas State Drama Theatre are also a short walk from this Kaunas hotel.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service.


The 92 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries.

Property features

Guests staying at Best Western Santakos Hotel enjoy an indoor pool, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a library.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 373 reviews