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Best Western Santakos Hotel

4.0 out of 5.0

Recent guest reviews

Friendly and inviting, nothing is ever to much trouble. rooms are comfortable and food is first class. local to great amenities and lovely sights. If its work or pleasure there is plenty of culture to experience in the area and this hotel is the perfect hub.

Only stayed one night but really enjoyed it. Perfect room and friendly and professional staff. Breakfast was excellent too. Nice restaurants in the area. One small minus is that they could not iron my shirt for the next morning but this was easily fixed because they could borrow me the flat-iron instead.

This was our 4th stop-over in our Epic Journey 2017- Drive from London UK to Mumbai, India. We were pleasantly surprised by this boutique sort of hotel. Just a short walk from the central strip where all the restaurants and entertainment was, and we had a lovely dinner at the friendly posh restaurant for a very reasonable cost.

This is a standard hotel. Don’t expect anything above average. Rooms ok but dark and could use an upgrade. Bathrooms very small. Some even split with separate bath room and toilet room. Breakfast nothing special.

Prior to arriving the staff of the Best Western Santakos Hotel were terrific and exceeded my expectations. They answered every question about the hotel and the area, and secured an event ticket for me. While the whole staff and management were fantastic, Karolina went way above and beyond. The hotel is housed in a historical building but features an elevator, flat screen TV’s and free WIFI in every room and other modern conveniences/amenities. I booked a suite and it was spacious and lovely. It had an extended sitting area with large windows overlooking Old Town. There’s an extensive breakfast buffet in the Europa restaurant downstairs, featuring a nice selection of hot and cold dishes and nice atmosphere. The hotel is well located and walking distance to shopping, dining, Old Town square and Zalgiris Arena. Best Western Santakos hotel is exceptional and really shines due to its amazing staff. Thank you for an unforgettable stay!

I visited this hotel for one night stay. Rooms are big and nicely decorated, staff is very friendly and helpful. The restaurant was also OK, as well as breakfast. I will definitely come back to this hotel.

Good views from top rooms. Very cozy and and good place. Free wifi. There is a restaurant on the ground floor. What i didn't like is that a parking place wasn't big enough to get all cars of all visitors.

The Best Western is slightly tricky to find if you are coming by car. There are also road works outside (October 2017). However, this is a great hotel right in the centre of town and just a short walk to the historic old town centre. If you want to explore Kaunas on foot then the Best Western is a first class choice. It offers such good value for money. The rooms were very large and impressive. The bathroom was also very spacious. Free car parking was a bonus too. Breakfast was excellent and really good choice of food. All the staff were very friendly. We stayed 2 nights and were very very happy. If you are visiting Kaunas then there's only one place to stay. Big thank you to all the staff.

We had booked a suite, with a view and when we got to our room, we were horrified to be facing a brick wall and looking onto a street that was completely dug up and wouldn't have been out of place in a movie. While the later is not the hotel's fault, the room's only view was of a wall! The two doors to the WC and bathroom opened directly into the bedroom and the opaque porthole windows made us feel that we should confess every time we entered! The beds (twins put together) were not very comfortable and the overall feeling of the room was depressing. And don't even get me started on the cheap and broken venetian blinds in the room...get rid of them, please! Fortunately, we were moved the next day to a room on the 6th floor, which had lovely views overs the old town rooftops. But be warned, this room is not for the less the fit. You can take the lift to the 4th floor and from there it is two flights of narrow stairs to the top. Breakfast was nothing special. Out of 10, I would give it a 5 and that would be for the coffee. The best things about this hotel were the location and the friendly staff. I have never liked the Best Western chain and this did not change my opinion. There are much better places to stay so I would suggest giving this a miss.

We were appalled by the small entrance of the hotel though perfectly accessible from the Main Street. However, when we again astounded by how cute the decoration was; traditional but unique. The room was sizeable, though, and the bathroom more than “spacious” and fully equipped with a massive bath and surprisingly a bidet. Sleeping in the bathroom was even possible as it was massive enough to accommodate 3 people quite comfortably. The breakfast was highly extensive and the sausages glorious! There were two seating areas; the one in the glasshouse decorated with exotic plants here and there is, thus, highly recommended. The hotel is situated not far from the high street so after checking in you can just easily explore all shops and restaurants. The staff at the reception and the team were all professional, attentive to our needs and kind. WiFi was free and adequate. Overall, we have had such an excellent experience from staying at this hotel.

J. Gruodžio g. 21 Kaunas

Hotel highlights

  • Walking distance to Vytautas the Great War Museum and Kaunas Castle
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Best Western Santakos Hotel places you within a 15-minute stroll of popular sights such as Vytautas the Great War Museum and Kaunas Castle. This 4-star hotel has 92 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Historical Presidential Palace of the Republic of Lithuania in Kaunas and Body of Christ Church are also a short walk from this Kaunas hotel.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

The 92 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Best Western Santakos Hotel enjoy an indoor pool, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a library.

Room options

Suite, 1 King Bed

King 1 | Sleeps 3

Suite, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 367 reviews