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Hotel Devi Grand

4.0 star property
Family-friendly hotel with a full-service spa and free water park access

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Photo gallery for Hotel Devi Grand

Public bath
Lobby
Breakfast served, vegetarian cuisine, pool views
Front of property - evening/night
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Near Toll Barrier, Reasi Road, Reasi, Jammu and Kashmir, 182301
  • Place, Vaishno Devi Mandir Temple
  • Place, Raghunath Temple
    ‪1 min drive‬
  • Place, Shalimar Park
    ‪2 min drive‬
  • Airport, Jammu (IXJ-Satwari)
    ‪46 min drive‬

Room options

View all photos for Club Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Club Suite

  • 320 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Shrine View

Shrine View | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Shrine View

  • Sleeps 2
  • 1 Double Bed

View all photos for Valley View

Valley View | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Valley View

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Club Suite

Family Club Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Family Club Suite

  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

Club Suite

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Katra

Hotel Devi Grand is located within a mile (2 km) of Raghunath Temple and Shalimar Park. This 72-room, 4-star hotel has a full-service spa, a free water park, and a restaurant.

What's nearby

  • Raghunath Temple - 1 min drive - 1.0 mile
  • Shalimar Park - 2 min drive - 1.2 miles
  • Aadhkuwari Mata Gufa - 11 min drive - 2.8 miles
  • Raghunath Temple - 39 min drive - 27.8 miles
  • Akhnoor Fort - 42 min drive - 17.7 miles

Getting around

  • Shri Mata Vaishno Devi Katra Railway Station - 5 min drive
  • Jammu (IXJ-Satwari) - 82 min drive

Restaurants

  • ‪McDonald’s - ‬8 min drive
  • ‪manoranjan vaishno dhaba - ‬14 min walk
  • Saket
  • ‪Madhuban Restaurant - ‬11 min walk
  • Sagar Ratna

About this property

Hotel Devi Grand

Family-friendly hotel with a full-service spa and free water park access
Guests of Hotel Devi Grand have access to a full-service spa, a free water park, and an outdoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for INR 3000 per vehicle roundtrip, as well as an airport shuttle. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Frette Italian sheets and bathrooms offer deep soaking tubs, rainfall showers, free toiletries, and bidets. Balconies, dining areas, and sitting areas are also standard.
A health club and a water park with waterslides are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include sports massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Public bath/onsen services include an indoor public bath (no minerals).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Harvest Gold

Things to do

  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,497 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Public indoor bath (no minerals)
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Minibar
  • Refrigerator on request
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: INR 3000 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

HOTEL DEVI GRAND Katra
HOTEL DEVI GRAND
DEVI GRAND Katra
DEVI GRAND
Hotel Devi Grand
Devi Grand Hibis Katra
Hibis Devi Grand Katra Reasi
Hibis Hotel Devi Grand - Katra Hotel
Hibis Hotel Devi Grand - Katra Reasi
Hibis Hotel Devi Grand - Katra Hotel Reasi

Frequently asked questions

Is free cancellation available at Hotel Devi Grand?

Hotel Devi Grand provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do around Hotel Devi Grand?

This hotel is located in Reasi, close to Vaishno Devi Mandir Temple, Aadhkuwari Mata Gufa, and Shalimar Park. You'll also find Baba Dhansar nearby.

Is parking available on site at Hotel Devi Grand?

Yes, there is accessible parking available.

Is there a spa at Hotel Devi Grand?

There is a full-service spa available for guests to enjoy and services include sports massages, reflexology, and couples treatments.

Does Hotel Devi Grand include a casino on the premises?

No, Hotel Devi Grand doesn't have a casino.

Will I find an indoor pool at Hotel Devi Grand?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Hotel Devi Grand?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Hotel Devi Grand?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Devi Grand feature a restaurant that includes a breakfast menu?

Yes, Hotel Devi Grand serves breakfast for a surcharge at Harvest Gold.

Will Hotel Devi Grand allow pets to stay free of charge?

No, pets aren't allowed at Hotel Devi Grand.

Does Hotel Devi Grand have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel Devi Grand?

The closest major airport to Hotel Devi Grand is Jammu (IXJ-Satwari), which is about 21.8 mi away.

Are there rooms with balconies at Hotel Devi Grand?

Yes, every guestroom at Hotel Devi Grand comes with a balcony with some featuring valley or hill views.

Does Hotel Devi Grand host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Devi Grand.

Hotel Devi Grand Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 4 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Venkata

Stayed 2 nights in Aug 2024

4/10 Poor

Manveer

Disliked: Staff & service, property conditions & facilities
2 star
Stayed 1 night in Feb 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was horrible! Food was not good. The rooms were bad. Some of the staff were nice. There was construction going on everywhere.
Stayed 2 nights in Apr 2019

4/10 Poor

rajiv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

MER JIGNESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

very nice friendly

8/10 Good

ANIL KUMAR, Gurgaon

Liked: Staff & service
Staff cordial. Room needs some done up there was no wi fi in room. Even in reception area it was slow

2/10 Terrible

AC, Houston, USA

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting bathrooms, bare rooms. disappointing br

This hotel should be taken off the Expedia website. The facilities provided in the rooms were of a 2 star category.

4/10 Poor

pratap, sgp

Disliked: Property conditions & facilities

Hotel is reasonable but Internet issue

Hotel is good but you will need Internet as mobile network is not available. For Internet we need to sit in lobby and it's very slow. Good part is they provide taxi for free to local market and railway station drop.

4/10 Poor

Kyaw, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth staying.

Service is not good and staff do not speak English as they described on website. Staff do not pay attention to guest and put the phone down on guest when asked for service and did not explain in English. Checked in late on 20th Oct night and room phone was not working to ask for service or to report faults. No hot water and wifi in the room was available with broken drain pipe under the sink. Room TV reception is bad analogue signal and not international news channels. Old style AC has no cover panel. Reported these faults next day morning again before going out. Found that problems were still not fixed when returned at night back to hotel after exhausting trip. Again unattentive staff who couldn't speak English and have no proper manner to treat guests.

10/10 Excellent

Anil, Nahan HP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wow experience

Enjoyed the trip..perfect ambience..co operating staff..worth visiting next time