Hyatt Regency Kathmandu5.0 out of 5.0
Recent guest reviews
Had a lovely stay with family and friends. Loved the food be it breakfast or dinner. Rooms with all the aminities one require for a comfortable stay. staff is very helpful and cheerful. near to Pashupati Nath temple.
We were promptly collected from the airport and transported to the hotel by their hotel car. Though a very short stay of one night only, we can see that the staff and management are trying very hard to come up to the level of expectations of their hotel groups performance.
The location of the hotel is very good and beautifully designed hotel with casino wow, but the service staff in the restaurant Indian food was not really good, no health faucet why I don’t understand when you provide tissue paper then why not faucets.
We thoroughly enjoyed our stay at the Hyatt Regency. The hotel provided top class customer service. The room was spacious, clean and had a great bed (soft mattress). We enjoyed the service at the Club Lounge, as well as time spent out at the pool. However, most impressive is the hotel's garden and landscaping and the jogging path that winds around its property. We had a great time enjoying the outdoors and the nature surrounding the hotel. We'll definitely be coming back again!
The hotel is located at a very serene location of Kathmandu. This property has everything that a guest could ask. Overall a very peaceful location away from hustle bustle of the city. Well ventilated and nicely kept rooms and property.
Staff didn’t care for people waiting in line but prefer to attend guests who break line. Post check in and completion of payment I was told that the rooms were not ready. Next evening when I came back from work I was shocked to see the room open but thankfully noting was missing. Despite repeated requests the staff took an hour to give a travel adapter. Breakfast is very average and not really worth the dollar. So avoid paying extra for this in your room rent.
We stayed for two days at the end of our time in Nepal to unwind and relax. Everywhere you turn there is beauty, from the magnificent entry way featuring traditional Newari architecture to the musicians played Nepali music in lobby in the evening to the artwork located throughout the hotel . The gardens offered a quiet place to stroll amidst the trees, a most welcome retreat from the noise and chaos of city streets. Staff was friendly and our concierge on the 6th floor, Mina, went out of her way to make us feel welcome and to ensure that all of our needs were taken care of. The spa also offers a wonderful hot stones couples massage.
As other reviews have alluded, this Hotel is tired and in need of a good makeover, yes, I was told too that they would be starting renovations soon. They need to start on the rooms first!! A grand old lady who needs an urgent facelift. We booked 3 rooms mine was on the ground floor and I was appalled at the stains on the furniture and bed heads. The other rooms weren't much better and general lack of maintenance in the accommodation wings were evident. They were apologetic when I raised a few issues with my room but were full with weddings and promised to move me to a better room the next day. However the next day I meet Dwgar who was cleaning my room, I showed her what I was not happy with including the seal on the shower and when I got back that afternoon, furniture cushions had been replaced and the shower seal fixed. Dwgar was a gem. I didn't change rooms because of the extra mile she went to. Thanks Dwgar. Saying that I found the majority of staff excellent. When I went to breakfast the restaurant was packed and the staff found me a seat and offered to help get food from the buffet rather than fight my way through the wedding parties making the most of an extensive breakfast buffet!!. Also the gentleman who looks after the lounge / bar area was great and ensured we were looked after. We also experienced the VIP lounge where we were well looked after and the canapes were delicious. Even when the lounge was closed due to the President of India staying they ensured we were looked after downstairs. The Assistant Front Office Manager was charming and ensured we enjoyed our stay. We had a late check out on the day the president of India was due but were whisked away early in fear we would be trapped with road closures. What transpired was a dramatic comedy as we were trapped near the airport surrounded by hundreds of people as the road was closed with people wanting to glimpse the President. The hotel driver was exceedingly patient and we really appreciated this until our travel guide came to rescue us. I would have scored 1 star but the staff make this hotel. I look forward to visiting when the hotel is refurbished, there are no weddings or visiting dignitaries .
I stayed recently at this hotel for a couple of nights. Overall the staff was helpful and friendly, which I appreciated, and the grounds were very nice. The executive or frequent guest lounge was good, as was the staff there as well. Particularly considering there are not so many international-class hotels in Kathmandu, this one is worth considering. A downside, and it was not extreme, is the hotel is a bit old with a fair amount of wear and tear showing. For example, immediately across from my room was a door that was severely scratched all over, and therefore aesthetically unpleasing, certainly not making me feel as though I was in a five-star property. Also, one of the elevators stopped on one floor, and then wouldn't start up again to get to the next. I therefore had to walk to the other side of the hotel to catch an elevator that worked, and got to my destination floor that way. There were other signs of wear and tear in the hotel, thereby disqualifying it from a five-star rating. On the other hand, I used Hyatt points for the stay and given it is a Category 1 hotel (in Hyatt points parlance) it was a bargain so I'm not complaining. I likely would stay again if I were to visit Kathmandu.
We were in Kathmandu in the month of May... First off we had great weather, so that anyway put us in a great mood... After a painless check in, we got a very comfortable room with decent view... We loved the pool and jacuzzi, but the 2 things that stood out for us were the food and the excellent staff that went out of the way to make our stay comfortable The one drawback... Location!! It is a bit distant from Thamel and Durbar Road...and even though the hotel provides a complimentary drop-off to both the places, it's still a bit inconvenient Overall, though, it was a very pleasant stay...
- Close to Boudhanath and Pashupatinath Temple
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Hyatt Regency Kathmandu places you within a mile (2 km) of popular attractions like Boudhanath and Pashupatinath Temple. This 280-room, 5-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants. It's near the airport and also close to Chabahil and Guhyeshwari Temple.
Enjoy dining at the resort's 2 onsite restaurants: The Cafe specializes in international cuisine and serves breakfast, brunch, lunch, and dinner; Rox Restaurant offers relaxing garden views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Hyatt Regency Kathmandu's 280 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. 39-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes, and pillowtop beds with premium bedding ensure a restful night. Free bottled water, safes, and phones are also available.
Guests of Hyatt Regency Kathmandu have access to a full-service spa, a casino, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 9 per person one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 1770 reviews