"The stay in their luxury room was very comfortable. We had ordered a thin crust pizza which was delicious and nicely prepared. The buffet breakfast was having enough varieties and all with good taste.
Overall a nice place to stay but amenities can be improved to spend leisure time.
The seat in wash room can be a bit higher as it is bothersome if you have knee problem. The location is peaceful and is accessible via a single road from Dharampur ( about 8 kms). "
A verified traveler stayed at WelcomHeritage Santa Roza Kasauli
"Staffs were great- excellent communication, prompt and competent. They really nailed customer service. The property was great with many facilities like pool table, archery range, live music and rooftop cafe.
They can improve on selection of drinks (not many choices). One thing they should immediately pay attention to and rectify is safety. The outdoor area had glass boundary wall with steel hand rails. The bolts were missing and the and the rails looked unsafe. Guests should never touch them on lean on them. "
A verified traveler stayed at WelcomHeritage Glenview Resort