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SORA Hotel KARUIZAWA Outlet

3.0 star property

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Photo gallery for SORA Hotel KARUIZAWA Outlet

A hotel room with two beds, a desk, and a chair.
A piano in a room with large windows, chairs, a table, and hanging plants.
A library with bookshelves filled with books, a lamp, and a dark-colored desk.
A modern building with a stone facade, a covered entrance, and a sign reading "OUTLET."
A modern interior with a central island, wooden ceiling, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1398-137 Hotchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113
  • Place, Karuizawa 72 West Golf Course
    ‪9 min walk‬
  • Place, Seizan Golf Course
    ‪3 min drive‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬

Room options

View all photos for Double Room, Non-smoking

Desk, laptop workspace, WiFi (free), bed sheets

Double Room, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Non-smoking

Desk, laptop workspace, WiFi (free), bed sheets

Twin Room, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Triple Room, Non-smoking

Desk, laptop workspace, WiFi (free), bed sheets

Triple Room, Non-smoking

  • Sleeps 5
  • Free WiFi

View all photos for Basic Double Room, Non Smoking

A hotel room with a large bed, red pillows, a red throw blanket, and a chair.

Basic Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Basic Twin Room, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room, Non Smoking

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a framed picture on the wall.

Basic Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Basic Quadruple Room, Non Smoking

A hotel room with four single beds, a dark-colored wall, and a framed picture above the beds.

Basic Quadruple Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Non Smoking

A traditional Japanese-style room with tatami flooring, a low wooden table, a television, and sliding doors.

Family Quadruple Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a bookshelf.

Deluxe Quadruple Room, Non Smoking

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Karuizawa

SORA Hotel KARUIZAWA Outlet places you within a leisurely stroll of Karuizawa 72 West Golf Course and Karuizawa 72 South Golf Course. This 17-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Karuizawa 72 West Golf Course - 9 min walk - 0.5 miles
  • Karuizawa 72 South Golf Course - 14 min walk - 0.8 miles
  • Seizan Golf Course - 3 min drive - 1.3 miles
  • Karuizawa Prince Hotel Golf Course - 3 min drive - 1.3 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.5 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 104 min drive

Restaurants

  • ‪Tully's Coffee - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪All Day Dining Primrose - ‬5 min drive
  • ‪L'ATELIER de Cafe & Deli - ‬3 min drive
  • ‪出汁と信州ごはん 佐久屋本店 - ‬4 min drive

About this property

SORA Hotel KARUIZAWA Outlet

SORA Hotel KARUIZAWA Outlet features free WiFi in public areas and a vending machine. If you drive, put free parking to good use. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. This smoke-free hotel also has a garden.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Coffee makers and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for JPY 3000 per pet, per night
  • Dogs only
  • 4 total pets
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1700 per person
  • Pet fee: JPY 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sora Karuizawa Outlet
SORA HOTEL KARUIZAWA OUTLET Hotel
SORA HOTEL KARUIZAWA OUTLET Karuizawa
SORA HOTEL KARUIZAWA OUTLET Hotel Karuizawa

Frequently asked questions

Is free cancellation available at SORA Hotel KARUIZAWA Outlet?

SORA Hotel KARUIZAWA Outlet provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at SORA Hotel KARUIZAWA Outlet?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at SORA Hotel KARUIZAWA Outlet on Sep 2, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around SORA Hotel KARUIZAWA Outlet?

This hotel is located in Karuizawa, a short 8-minute walk from Karuizawa 72 West Golf Course and also 12 minutes on foot from Karuizawa 72 South Golf Course. You'll also find Karuizawa Prince Shopping Plaza and Karuizawa Lake Garden within a short drive.

Is parking available on site at SORA Hotel KARUIZAWA Outlet?

Yes, self parking is offered for free at the hotel.

Does SORA Hotel KARUIZAWA Outlet include a casino on the premises?

No, SORA Hotel KARUIZAWA Outlet doesn't have a casino.

Is there an indoor pool at SORA Hotel KARUIZAWA Outlet?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SORA Hotel KARUIZAWA Outlet?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a bar/lounge.

Does SORA Hotel KARUIZAWA Outlet have a hot tub?

No, this hotel doesn't have a spa tub.

Does SORA Hotel KARUIZAWA Outlet have a restaurant that serves breakfast?

Yes, SORA Hotel KARUIZAWA Outlet serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does SORA Hotel KARUIZAWA Outlet allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SORA Hotel KARUIZAWA Outlet for a fee of JPY 3000 per pet, per night. The property also provides an off-leash area and food and water bowls.

Does SORA Hotel KARUIZAWA Outlet have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at SORA Hotel KARUIZAWA Outlet?

No, there aren't any guestrooms at SORA Hotel KARUIZAWA Outlet that offer a balcony.

SORA Hotel KARUIZAWA Outlet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 265 reviews
Rating 8 - Good. 86 out of 265 reviews
Rating 6 - Okay. 17 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 5 out of 265 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff were very friendly
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Extremely nice staff. Room was comfortable and clean.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Ka Fai

Liked: Staff & service
Quite expensive but no other choices in that district
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel caters to people with dogs. They do not have enough breakfast for all guests.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

William Jacob

Liked: Cleanliness, staff & service
Small rooms, very functional, good value. Easy 30 min walk from Karuizawa station/Outlet mall. Plenty of space to walk dogs. Even large dogs are welcome.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Yuk Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean stay, no elevator though
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most friendly staff that I have even seen comparing to my previous trips to Europe, America and Asia. I will give more than 10 if I can. Highly recommend for foreign visitors to this place
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Yue Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sora

It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small amount of the room fees back to you which is a nice gesture.
Dog play area
Kids meal breakfast
Lobby area
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

chia choo

This is far off from train station and there is really nothing to see around. Saw few pets though it is supposed to be a pet friendly establishment. There is only a convenience store about 10min away.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Shuk Yi

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Keiko

Liked: Staff & service, amenities, property conditions & facilities
My fur angel and I enjoyed the stay. We are glad they have fenced indoor and outdoor play areas for dogs. The staff was kind and friendly. I only want the hotel to reconsider using aroma in their guest room. As soon as we entered the room, I noticed the artificial aroma, and I quickly turned off the humidifier, which seemed to be the source of the aroma. I am a certified health coach and have avidly promoted home use of medical-grade essential oils for better health. However, I cannot tolerate the odors of artificial aroma, which is known to affect our health adversely. Artificial aromas are known to disrupt our nerves and hormone secretions, and even more so for dogs and small animals. But unfortunately, artificial aromas are widely used in Japan. To prove the adverse effect of the artificial aroma, I continually experienced a runny nose while in the room. I do not have hay fever or any allergy associated with the pollens or seasonal impacts. My body shows such symptoms only when I am exposed to artificial oils. Having a constant runny nose is a very rare event for me. I cannot imagine how much the adverse effects of the aroma invisibly affect my dog. So, please avoid using artificial aromas that are widely commercially available.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Akemi

Liked: Cleanliness, staff & service
スタッフの方は非常に明るく丁寧。ホテル自体が犬の為にある様子で、安心できます。 お部屋の広さは普通ですが、ユニットバスが小さかった印象。とは言え至れり尽せりです。 軽井沢駅からもし歩くとしたら、30分以上。バスも1時間に1本あるか？です。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sadanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広くて良かったです
Stayed 1 night in Mar 2026
Verified review

8/10 Good

関俊樹

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昨年も利用したが、変わらず雰囲気よかった。端の部屋で非常口からの冷気のせいか、若干部屋の温まりが気になった。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペットフレンドリーで中もとても綺麗でした！スタッフの方も夜遅くの到着でチェックインが遅くなると連絡したら柔軟に対応してくれました。ワンちゃんに本当に優しいホテルです！
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ari

Liked: Cleanliness, amenities, property conditions & facilities
全館清潔でスタッフの皆様も感じよく、到着が深夜を過ぎることを告げた時にも詳細に部屋までの入室方法を教えていただき安心して滞在できました。 お部屋も可愛くお値段もお手頃だと思います。 車がないとアクセスしづらいと思いますが、車移動の方にはお勧めです。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Shan Shan

環境不錯，房間足夠空間，不過洗手間欠乾淨，建議牙膏的量多少少。
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドの寝心地が良かった
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Taiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつもペットと一緒に心地よく宿泊させていただいてます。夕食も朝食も楽しんでます。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

kimio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
笑顔と挨拶がとても爽やかです。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

&#*****;

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も清潔感があり、スタッフの方もとても親切丁寧に対応していただきました。 ドッグランもありワンコも含めて楽しめました。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

ようこ

Liked: Staff & service, property conditions & facilities
室内ドッグランがあるホテルは初めてでした。長旅でストレスがかかった愛犬がとても喜び満足していました。また他のホテルではベッドに犬を上らせないよう神経を使っていましたが、こちらのホテルでは、ベッドに乗ってしまうためのカバーが準備してあります。また犬用のオムツも無料でいただけます。犬連れの旅行者には最高のホテルでした。軽井沢が大好きで愛犬連れで度々おとずれますが、絶対にまたこちらのホテルにお世話になりたいと思います。ありがとうございました。（旧軽井沢　アウトレットにも近く、十分楽しめました）
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Koyama

ワンちゃんと一緒でもオッケーなホテルというところで部屋の防音がしっかりしていてワンちゃんの鳴き声が全然聞こえなくてびっくりしました。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度もお世話になっており、清潔感静かさなど問題なし。
Stayed 1 night in Jul 2025

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