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Karuizawa Tsuruya Ryokan

Property class: 3

Choose dates to view prices

Photo gallery for Karuizawa Tsuruya Ryokan

A traditional Japanese-style house with a garden at dusk.
A traditional Japanese room with tatami flooring, a low table, and a sliding door.
A traditional Japanese building with a covered entrance, stone lanterns, and a sign with Japanese characters.
A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a sliding door leading to a garden.
A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a large window with a view of trees.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Kyukaruizawa 678, Karuizawa, Nagano, 389-0102
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪4 min drive‬
  • Place, Kumoba Pond
    ‪4 min drive‬

Room options

View all photos for Economy Twin Room

A hotel room with two beds, a desk with a television, a chair, and a lamp.

Economy Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-Style Economy Room

A traditional Japanese room with tatami flooring, a low table with two cups, a television, and a small desk with a telephone and a vase of flowers.

Japanese-Style Economy Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Superior Room

A traditional Japanese room with tatami flooring, a low table, and a cushioned bench.

Japanese-Style Superior Room

  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Standard Japanese-Western Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a lamp.

Standard Japanese-Western Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Room

A traditional Japanese-style room with tatami flooring, a low table, and a television.

Japanese-Style Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

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  • Hot tub
  • Spa
  • Parking included
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8.6 out of 10, Excellent, 361 reviews
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All taxes and fees included in total
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About the neighborhood

Karuizawa

Karuizawa Tsuruya Ryokan places you next to Old Karuizawa Ginza Street and Karuizawa Shaw Memorial Church. This 3-star ryokan welcomes guests with 25 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.0 miles
  • Karuizawa New Art Museum - 18 min walk - 1.0 mile
  • Karuizawa Ohga Hall - 3 min drive - 1.3 miles
  • Karuizawa Prince Shopping Plaza - 4 min drive - 1.5 miles
  • Kumoba Pond - 4 min drive - 1.1 miles

Getting around

  • Karuizawa Station - 11 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 115 min drive

Restaurants

  • ‪軽井沢 川上庵 - ‬8 min walk
  • ‪IZUTSUYA - ‬4 min walk
  • ‪腸詰屋 軽井沢インビス - ‬5 min walk
  • ‪アトリエ・ド・フロマージュ 軽井沢ピッツェリア - ‬20 min walk
  • ‪丸寛食堂 - ‬5 min walk

About this property

Karuizawa Tsuruya Ryokan

Guests staying at Karuizawa Tsuruya Ryokan enjoy a full-service spa, free WiFi in public areas, and free newspapers. You can put free parking to good use if you drive. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this spa ryokan include laundry facilities and a garden.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Refrigerators are also included.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas.

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A heated outdoor pool area with stone accents and a wooden pergola.
Karuizawa Prince Hotel West
Karuizawa
  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
8.6 out of 10, Excellent, 1,001 reviews
$230 nightly
The price is $255
Sep 28 - Sep 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.
Guests with Breakfast/Half Board plans must book meals in advance.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 2200 for adults and JPY 1650 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Tsuruya Ryokan
Karuizawa Tsuruya
Karuizawa Tsuruya
Karuizawa Tsuruya Ryokan Ryokan
Karuizawa Tsuruya Ryokan Karuizawa
Karuizawa Tsuruya Ryokan Ryokan Karuizawa

Frequently asked questions

Are free cancellation options available at Karuizawa Tsuruya Ryokan?

Karuizawa Tsuruya Ryokan offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Karuizawa Tsuruya Ryokan?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Karuizawa Tsuruya Ryokan on Sep 6, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Karuizawa Tsuruya Ryokan?

This ryokan is located in Karuizawa, just steps from Old Karuizawa Ginza Street and Muro Saisei Memorial Hall, and within a short walk of Alexander Shaw Memorial Hall. You'll also find Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort within a short drive.

Will I be able to park at Karuizawa Tsuruya Ryokan?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Karuizawa Tsuruya Ryokan?

There is a full-service spa available for guests to enjoy and services include massages.

Does Karuizawa Tsuruya Ryokan have a casino?

No, Karuizawa Tsuruya Ryokan doesn't have a casino.

Will I find an indoor pool at Karuizawa Tsuruya Ryokan?

No, there is no indoor pool at this ryokan.

Is Karuizawa Tsuruya Ryokan a good place to stay for couples?

Couples staying at this ryokan will appreciate amenities like slippers as well as massages and a garden.

Are there hot tubs at Karuizawa Tsuruya Ryokan?

No, there isn't a spa tub at this ryokan.

Does Karuizawa Tsuruya Ryokan have a restaurant that serves breakfast?

Karuizawa Tsuruya Ryokan offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Will Karuizawa Tsuruya Ryokan allow pets to stay free of charge?

No, pets aren't allowed at Karuizawa Tsuruya Ryokan.

Are there connecting rooms at Karuizawa Tsuruya Ryokan?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Karuizawa Tsuruya Ryokan?

No, you won't find guestrooms with balconies at Karuizawa Tsuruya Ryokan.

Karuizawa Tsuruya Ryokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 137 reviews
Rating 8 - Good. 41 out of 137 reviews
Rating 6 - Okay. 6 out of 137 reviews
Rating 4 - Poor. 0 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very good, will visit again
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Shang Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen area!

Nice onsen area!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but cozy ryokan with exceptionally friendly and helpful staff. Enjoyed our 2 nights there very much
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked traditional Japanese Ryokan atmospher in this property. I also enjoyed hotspring with my 2 year-old kid.
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
This was simply the best and most lovely hotel stay in Japan ever and I have traveled there many times. The staff are so incredibly kind - it is overwhelming. The rooms are old-fashioned but quaint. The location is fantastic - at the end of the road so nice and quiet. The buffet breakfast was lovely - highly recommended. If you're using Google Maps to get there - take a cab from the train station and don't bother with the bus. It's only 1300 yen and so worth it. Absolutely loved this place and will most definitely go back!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Zhengxue

A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an authentic Japanese ryokan experience. We opted for the Japanese style bedding with half board. So the complete tatami mats, sliding shoji doors and futton bedding. Dinner was Kaiseki, and fugu was on the menu, simply amazing! Staff is also very nice and polite. I definitely highly recommend Tsuyu Ryokan!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Fui Choong

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional plus western settings
Stayed 1 night in May 2023
Verified review

6/10 Okay

Georgy

Nothing special. Regular 3 star hotel. Breakfast fully booked, dinner fully booked that what we found out after making a room reservation. Small old rooms with tiny bathroom. Not cheap for what you get. Location is good.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20mins walk to the karuizawa station, it only costs around 1000yen for a taxi ride. Dinner is a must try here, very delicious and decent traditional Japanese cuisine. Room size is okay, just the public bath is a bit too small.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Toppen. Vänligt, hjälpsamt, mysigt
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は和洋食ビッフェでした！ どれも全て美味しくて幸せな朝食タイムでした！
フロントにお雛様飾りがありました！
古き良きフロントでした！
シングルベッド2台です
コタツもありました！
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

NATSUKI

Liked: Cleanliness, staff & service, amenities
部屋も館内も歴史を感じる良さが素晴らしく、とても清潔で快適に過ごさせてもらいました。スタッフの方達も皆親切で優しく、朝食も最高でした。子供達もまた泊まりたいと喜んでいます。素敵な時間を過ごさせてもらいました、ありがとうございました。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

TAKEO

Liked: Cleanliness, staff & service, amenities
良かったです。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service
朝ごはんも美味しい
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

YASUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史ある佇まいでした。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史の風格の中で清潔感とスタッフの高いホスピタリティ、モチベーションを感じた。また言うまでも無く、ロケーションは旧軽井沢銀座沿いの最高な立地条件で、共同の浴場も大変良かった。
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

miyuki

Liked: Cleanliness, staff & service
ロビーの雰囲気や展示物もゆっくりじっくり見たくなるような旅館でした。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, property conditions & facilities
居心地良かったです。
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Tomoyuki

Liked: Cleanliness, amenities, property conditions & facilities
ロケーション、設備、従業員の方の対応共にとても良かったです。
Stayed 1 night in Apr 2025
Verified review

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Kenichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旅館の前の通りは人通りが多いので、車だと行きづらい。 不満はそのくらいで、旧軽井沢を散策するにはちょうど良い立地だし、ご飯も美味しくて大満足です。
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

makoto

Liked: Cleanliness, staff & service
雪のせいか部屋のテレビが観られなくなりました
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住前聯絡都會儘速回覆，住宿期間的服務相當貼心，房客的請求都會盡可能滿足。 早晚餐非常讚，有很多在地料理，訂房時傳達飲食習慣的話，會配合調整菜色。 房間很有老溫泉旅館的感覺，但是廁所之類的設施都有經過改修，很新很乾淨。 溫泉浴場不大，沒有露天浴池，可是泉質很好，泡完皮膚會滑溜滑溜的。 旅館在舊輕井澤商店街的盡頭，周邊不會過於吵雜，觀光又相當便利。
Stayed 1 night in Dec 2024

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