Mountain Hotel Luis

4.0 star property
Hotel with a full-service spa, steps from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort

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Photo gallery for Mountain Hotel Luis

Deluxe Penthouse, Multiple Beds, Balcony, Mountain View | Living area | LED TV
Deluxe Penthouse, Multiple Beds, Balcony, Mountain View | Living room | LED TV
Deluxe Penthouse, Multiple Beds, Balcony, Mountain View | Living room | LED TV
Front of property - evening/night
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Nikolaus-Gassner-Straße 19, Kaprun, 5710
  • Place, Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
    ‪1 min walk‬
  • Place, Kitzsteinhorn Alpine Center
    ‪2 min walk‬
  • Place, Kaprun Castle
    ‪19 min walk‬

Room options

Apartment Large

  • 624 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Apartment XXLarge

  • 1399 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Twin Bunk Bed

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Apartment XLarge

  • 1012 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

Deluxe Penthouse, Multiple Beds, Balcony, Mountain View

  • 1615 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 Double Beds and 4 Twin Beds

Apartment Medium

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Apartment Large

  • 1012 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Kaprun

Mountain Hotel Luis places you next to Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and within a 10-minute drive of other popular attractions like Kitzsteinhorn Cable Car. This 4-star hotel has 27 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort - 1 min walk - 0.0 miles
  • Kitzsteinhorn Alpine Center - 2 min walk - 0.1 miles
  • Maisiflitzer - 9 min walk - 0.5 miles
  • Schaufelberg Panorama Cable Car - 11 min walk - 0.6 miles
  • Kaprun Castle - 19 min walk - 1.0 mile

Getting around

  • Zell am See Station - 11 min drive

Restaurants

  • ‪Maisi Alm - ‬10 min walk
  • ‪24 Kitchen Bar - ‬1 min walk
  • ‪Pizzeria Venezia - ‬4 min walk
  • ‪Baumbar - ‬11 min walk
  • ‪Chilla’s Bar & Kitchen - ‬7 min walk

About this property

Mountain Hotel Luis

Hotel with a full-service spa, steps from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
Guests staying at Mountain Hotel Luis enjoy access to a full-service spa, an outdoor pool, and a sauna. Self parking is available for EUR 5 per night. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a business center, and free newspapers.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Espresso makers are also included. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (EUR 5 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Luis' Gardens Restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Ski storage

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Espresso maker
  • Room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 16 to April 3:
  • Bar/Lounge
  • Dining venue(s)
  • Laundry facilities
  • Parking area
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Covered self parking fee: EUR 5 per night
  • Crib (infant bed) fee: EUR 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

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Frequently asked questions

Is free cancellation available at Mountain Hotel Luis?

Mountain Hotel Luis provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Mountain Hotel Luis?

This hotel is located in Kaprun and just steps from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and Kitzsteinhorn Alpine Center. You'll also find Kaprun Castle and Schaufelberg Panorama Cable Car less than a mile away.

Is there parking available at Mountain Hotel Luis?

Yes, covered parking is offered for EUR 5 per night.

Is there a spa at Mountain Hotel Luis?

There is a full-service spa available for guests to enjoy and services include massages.

Does Mountain Hotel Luis have a casino at the property?

No, Mountain Hotel Luis doesn't have a casino.

Will I find an indoor pool at Mountain Hotel Luis?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Mountain Hotel Luis?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Mountain Hotel Luis?

No, but this hotel does have a sauna.

Does Mountain Hotel Luis have a restaurant with a breakfast menu?

Yes, Mountain Hotel Luis serves buffet breakfast for a surcharge each morning at Luis' Gardens Restaurant.

Will Mountain Hotel Luis allow pets to stay free of charge?

No, pets aren't allowed at Mountain Hotel Luis.

Does Mountain Hotel Luis have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Mountain Hotel Luis?

Yes, some guestrooms at Mountain Hotel Luis offer a balcony and may feature mountain views.

Mountain Hotel Luis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Khalifa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2023

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. the stuff was very helpful. would love to return.
Stayed 2 nights in Jul 2023

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
My place to stay in kaprun
Stayed 4 nights in Jun 2023

4/10 Poor

SUMAYAH

Disliked: Staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

Fatima

Stayed 2 nights in Aug 2022

8/10 Good

Mohammed

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Great location and view.. cleaning not worth

Location is great. View os the best. Apartment is big and very clean. Reception and cleaning team are gentle. Breakfast is limited options. waiters are tough. Short guy waiters bald is too damn tough and rude. I was thinking to give 3 starts due to this guy. He is always yelling and shouting and you can identify him easily in the breakfast time. If I were the manager, I will definitely put him back office or kitchen. No way he can deal with guest. Cleaning service if it is chargeable, it doesn’t wortg at all. No vacuum at all for the carpet.
Stayed 6 nights in Aug 2022

8/10 Good

Fatmah

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is small. Location is great.
Stayed 1 night in Sep 2021

10/10 Excellent

Tobias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Martina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Zimmer angenehmer Duft, nettes Personal, weiter zu empfehlen!
Stayed 3 nights in May 2024

10/10 Excellent

odd arne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franz

Stayed 2 nights in Jun 2023

10/10 Excellent

Hesham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, room comfort
Toppen hotell, kan varmt rekommendera detta. Trevlig personal, god mat.
Stayed 2 nights in Jul 2022

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entspannter Kurzaufenthalt

Sehr nettes Personal, die Ausstattung des Hotels ist noch sehr neu und entsprechend schön. Besonders die Sauna Landschaft hat uns gefallen.
Stayed 2 nights in Jul 2021

10/10 Excellent

Dorthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt lejligheds hotel

Lige fra første kontakt ved tjek ind var der en formidabel service som fortsatte de 4 dage vi var der. Virkelig lækker nyt hotel, med super indrettede lejligheder. Fint køkken, stor seng og dejlig opholdsstue. Både i stue og soveværelse var der Samsung smart Tv hvor vi kunne tilslutte vores Chrome cast. Perfekt beliggenhed til ture i området, og udstyret med områdets sommercard sparede vi mange penge på adgang til seværdigheder, Bergbahnen og bådtur på søen. Vi spiste også aftensmad på hotellets restaurant, det var virkelig lækker tilberedt og anrettet. Vil 100% vælge det en anden gang
Stayed 4 nights in Jul 2021

10/10 Excellent

Markus

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren rundum zufrieden! Super schönes Hotel mit einem sehr freundlichen Personal. Kein Wunsch blieb unerfüllt! Eine etwas andere Unterkunft vom Stil her aber uns hat es wahnsinnig gut gefallen! Nach einem Wandertag noch kurz in den Pool und die Sauna - sehr toll! Wir würden jederzeit wieder kommen
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

Saskia, Düsseldorf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain Hotel Luis in Kaprun Es gibt positives sowie negatives zu bewerten aber trotzdem überwiegend positiv insgesamt. Zuerst negativ: 1. bei 1 Woche kostet das Hotel knapp tausend Euro und es ist nicht mal ein Roomservice inklusive. D.h kein Handtuchwechsel, keine Reinigung etc das müsste man noch extra dazu buchen, bei dem Preis schon unverständlich und kennt man so nicht. Weiterhin wurde man darüber erst nach der Buchung per Mail informiert (18€ pro Tag zzgl) 2. Wir hätten um 16 Uhr einchecken können aber die Rezeption hat erst um 17 Uhr geöffnet(jeden Tag nur zu bestimmten Zeiten) 3. Der Pool war einfach viel zu warm um sich bei den Temperaturen abzukühlen. 4. auf dem Balkon fehlten Stühle und Tische um sich dort aufzuhalten. Positiv: 1. Alle Mitarbeiter sind sehr sehr freundlich und wenn was fehlte, wurde es sofort behoben 2. Das Zimmer ist wirklich sehr sehr schön und gut ausgestattet. Toilette ist extra mit Belüftung. Ebenerdige Dusche inkl Shampoo/Duschgel. Großes Bett inkl Schrank und Sessel. Genug Ablageflächen. Fernsehprogramm ist ausreichend vorhanden inkl sky. 3. Der Pool bzw Spa Bereich ist toll um sich nach den Wanderungen zu erholen. 2 Saunen gibt es inkl Eis zum abkühlen. Es sind genug liegen draußen und drinnen zum entspannen vorhanden. Tee ist inklusive. 4. Das Restaurant gehört zwar nicht zum Hotel muss aber besonders hervor gehoben werden. Das Essen ist exquisit und preislich unschlagbar. Wir haben mehrmals dort gegessen und jedesmal war es ein
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020