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Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ

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Photo gallery for Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ

A beach with clear turquoise water, a sandy shore, and palm trees in the background.
A bedroom with a large bed, a ceiling fan, a bench, a chair, and a view of a tropical landscape through large windows.
A modern kitchen with stainless steel appliances, a dining area with wicker chairs, and a large sliding glass door leading to an outdoor patio with a blue umbrella.
A room with a view of a tropical landscape, a chair with a pillow labeled "maui," a small table with a framed picture and a candle, and a large window.
A modern kitchen with white cabinets, stainless steel appliances, and a dining area with wicker chairs and a wooden table.

Reviews

8.6 out of 10
Excellent

Entire condo

3 bedrooms3 bathroomsSleeps 81431 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
Lahaina, HI
  • Place, Napili Bay Beach
    ‪3 min walk‬
  • Place, Napili Bay
    ‪3 min walk‬
  • Place, Kapalua Beach
    ‪9 min walk‬
  • Airport, Kahului, HI (OGG)
    ‪51 min drive‬

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About the neighborhood

Kapalua

This condo places you next to Napili Bay and within a 10-minute stroll of other popular attractions like Kapalua Beach. The condo includes a kitchen, a patio, and a sofa bed.
View more Condo Rentals in KapaluaOpens in a new window

What's nearby

  • Napili Bay Beach - 3 min walk - 0.2 miles
  • Napili Bay - 3 min walk - 0.2 miles
  • Kapalua Coastal Trail - 5 min walk - 0.3 miles
  • Kapalua Beach - 9 min walk - 0.5 miles
  • Kapalua Resort - 12 min walk - 0.7 miles

Getting around

  • West Maui Airport (JHM) - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pizza Paradiso - ‬7 min drive
  • ‪Sea House Restaurant - ‬4 min walk
  • ‪Papi’s Ohana - ‬7 min drive
  • ‪The Gazebo Restaurant - ‬7 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ

Welcome to The Residences at Napili Bay Villas, a private, gated enclave of upscale townhomes located just steps from the golden sands of Napili Bay and Kapalua Bay. This beautifully designed 3-bedroom, 2.5-bathroom split-level home offers the space, style, and comfort of a true luxury retreat—with central air conditioning, a private garage, and refined tropical finishes throughout.



Perfectly positioned on Maui’s West Side, this townhome is ideal for families or groups seeking resort-style living just moments from the beach, golf, dining, and the best of island adventure.



Property Features:

3 Bedrooms | 2.5 Bathrooms | Sleeps 6

1,431 sq ft split-level layout with 10' floor-to-ceiling windows

Central air conditioning throughout

Gourmet kitchen with butcher block countertops and full cookware

Wine closet for wine lovers

Bamboo hardwood floors and solid teak island-style furniture

Designer decor and high-end finishes

Spacious lanai with garden view and gas BBQ grill

Washer and dryer in unit

Free Wi-Fi and complimentary parking

Gated entry and private garage (note: tall vehicles may not fit)

No resort fees

Sleeping Arrangements:

Primary Suite: King bed with en-suite bath

Guest Bedroom 1: Queen bed

Guest Bedroom 2: Queen Bed

All bedrooms are appointed with premium linens and ample storage

Community & Location:

Secure gated community with intimate tropical landscaping

Directly across from Napili Bay and a short stroll to Kapalua Bay

Minutes from Kapalua Golf Courses, world-class spas, hiking trails, and oceanfront dining

5 minutes from Kapalua Airport | Approx. 1 hour from Kahului Airport

Whether you're here for snorkeling, sunbathing, golf, or just soaking in the island breeze, this exclusive residence provides the perfect balance of privacy, comfort, and access.



Your Island Escape Awaits

Enjoy warm tropical breezes, peaceful garden views, and high-end amenities just moments from two of Maui’s most beloved beaches. Whether you're grilling dinner on your private lanai or exploring the coast, this stylish Napili Bay villa is your gateway to relaxed, refined island living.



Book your stay today and enjoy the beauty and luxury of Maui’s west side—just steps from the beach.



NO EARLY CHECK-INS OR CHECK-OUTS AVAILABLE FROM DECEMBER TO MAY

Check in time is 4pm and Check out is 10am Sharp

Non Smoking

No Pets Allowed

Full size appliances

No refunds on cancellations within 60 days of your stay

Grocery stores nearby are Times Market, Safeway, Napili Market, Longs Drugstore

Places to eat nearby are the food trucks by Papakea

Kāʻanapali / Resort Corridor

Monkeypod Kitchen (Whaler’s Village)

Hula Grill (Whaler’s Village / Kāʻanapali)

Leilani’s on the Beach (Kāʻanapali)

Cliff Dive Bar & Grill (Sheraton / Black Rock, Kāʻanapali)

Japengo (Asian fusion / sushi, Kāʻanapali)

Duke’s Beach House (Honua Kai / Kāʻanapali area)

Longhi’s at the Marriott (Italian)

Umalu (casual / Hawaiian / American)

Aloha Travel Club

Kapalua / Napili / Kahana / Honokowai Area

Merriman’s Kapalua (fine dining, Hawaii regional cuisine)

Cane & Canoe (Montage Kapalua)

Banyan Tree (Kapalua)

Hana Hou & Beach Club (Montage / Kapalua)

Plantation House (Kapalua)

Sansei Seafood & Sushi Bar (Kapalua)

Burger Shack (Kapalua)

Sea House (Napili, oceanfront)

The Gazebo (Napili, breakfast & brunch)

Miso Phat (Kahana, sushi / Japanese)

Maui No Ka Oi Magazine

Papi’s Ohana (Honokowai / Kahana area)

Fish Market Maui (Honokowai)

Dollie’s (Pizza / casual, Honokowai / Kahana)

Kitchen 5315 (casual / tiki / island fare)

Miss Arepa (Venezuelan / casual, Honokowai area)

Okazuya Deli (local Hawaiian / Japanese / take-out)

Pizza Paradiso (Mediterranean / pizza)

Gazebo(Napili)



GE//008//989//7472//01

TA//008//989//7472//01

TMK430//0206//800//07
The condo is air-conditioned and features a kitchen, 2.5 bathrooms, and a patio. There's space to spread out with 3 bedrooms and a dining area. Guests can enjoy a Smart TV and stay connected with free WiFi. Other standard amenities include a washing machine, a sofa bed, and a fenced private yard.

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  • Dryer
  • Free WiFi
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Property amenities

Beach

  • Beach nearby

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bed sheets provided
  • Sofa bed

Bathroom

  • 3 bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Smart TV with cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Fenced yard
  • Garden
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • By the sea
  • Near a hospital
  • Near an outlet shopping mall
  • Near the marina

Things to do

  • Golf
  • Tennis
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Whale watching nearby
  • Windsurfing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Garden
  • Unit size: 1,431 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Children and extra beds

Children allowed: ages 0-17

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
Property Registration Number 430020680007, GE-008-989-7472-01, TA-008-989-7472-01

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Property is also known as

1811-215056
Residences at Napili Bay Townhome 3BD/2.5BA Lahaina
NEW! Napili Gardens Townhome 3BD/2.5BA across from Napili Bay

Frequently asked questions

What can I see within easy reach of this condo?

This condo in Kapalua is within a 10-minute walk of Napili Bay and Kapalua Beach. You'll also find Napili Bay Beach and Kapalua Resort less than a mile away.

How much does it cost to stay at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ on Nov 17, 2026 start from $1,510, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ?

Yes, there is a garage.

Is this condo associated with a casino?

No, this condo is not connected to a casino.

Is there an indoor pool at this condo?

No, there is no indoor pool at this condo.

What will couples enjoy most about a stay at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ?

Couples staying at this condo will appreciate amenities like a kitchen and a smart TV as well as tennis.

Are there hot tubs at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ?

No, there isn't a spa tub at this condo.

Does this condo provide breakfast?

No, this condo doesn't offer breakfast.

Does this condo allow pets to stay free of charge?

No, pets aren't allowed at this condo.

Are there connecting rooms at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ?

No, there aren't connecting guestrooms at this condo.

Where is the closest airport to this condo?

The closest major airport to this condo is West Maui Airport (JHM), which is 3.2 mi away (7 minutes by car). Another top airport is Kahului Airport (OGG), which is around 16.3 mi away.

Can I book a room with a balcony at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ?

Yes, every condo at Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ comes with a patio.

Elegant Townhome Residences at Napili Bay B7 3BR/2.5BA Gated Lanai + BBQ Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.4/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome Experience

We had an amazing time in Maui. We loved our stay at Napili Bay.
Stayed 5 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Overall the stay was nice. We’re a family of 7. The beach access is probably the best thing about this rental - kids spent most of the day at the beach. The downside to the house is the internet is very poor, our phones worked better at the beach than the house (maybe a good thing if you want to unplug). Washer and dryer are also not in the home, they’re located in the garage which is not accessible through the house - You need to go out the front door and downstairs to access garage and washer and dryer. Could also use a larger water heater, showers turn cold pretty quick - this home has an 30Gallon water tank. Overall nice place. Great location
Stayed 7 nights in Jul 2026
From a partner site

10/10 Excellent

Wonderful place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great home! Had everything I needed and more. Management was very responsive.
From a partner site

10/10 Excellent

Wonderful condo!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Such a great home. Just as described, short walk to the beach.Epic Realty was so helpful. The condo had everything we needed and it was better than described.
Verified review

4/10 Poor

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in
The property was Everything I expected! It was very clean, spacious, and was Perfect for my Family. The location was perfect! It's right across the street fron Napili Bay! The only complaint I have is the check in procedure. We wasn't giving the correct code to check in. So after putting in the wrong code multiple times, the code box locked. We were unable to check in that night. After reaching out several times to the host(after hours) she finally responded st 1am and sent us to another one of her properties for the night. So at about 2am, me and my Family were finally settled into the new Condo for the night. Also on the last night, there was a problem with the Garage(It wouldn't open). So my daughter had to slide underneath(about a foot opening)and retrieve our clothes out of the Washer. Overall, the stay was good(besides the first and last night).
Stayed 7 nights in Aug 2026
From a partner site

8/10 Good

Good Place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great! Nice place, close to market, close to the beach and restaurants. However, houses in the neighborhood had chickens and they wake us up super early! They were loud!
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Location, location!

We love, Napili Bay, and the location of this property is amazing - All we had to do is walk across the street to the beach!! Lots of beach toys available in the garage, including beach chairs. Garage held both of our cars nicely and was very safe. Every room and kitchen was well appointed, clean, and very comfortable - there was even a light in the closet, which would’ve been the only thing I would’ve suggested, but don’t have to. Communication has been so easy and timely!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
The home was in a great location and we enjoyed all the features and amenities it had to offer. The lanai in the back was incredibly enjoyable to sit, eat, and enjoy the weather.There was plenty of space for 5 of us to relax and enjoy without feeling cramped.The garage had a supply of fins and masks for snorkeling and beach chairs and an umbrella for relaxing at the beach with room for parking our vehicle.This is a great location for easy beach access with a few restaurants within walking distance and walking/hiking trails very close. The roads are narrow but able to walk down either side on your way to the beach. The only issue that we experienced was the wifi. It had very poor connection and often would not work at all. It is good that we didn't come to Maui to sit in the home but to experience all that Maui has to offer. It would have been nice to have it work in the evenings and early mornings for work related items. Overall, a great experience. We talked on multiple occasions that we would frequent this again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Worth the expense

We had a great time. Walking distance to two great beaches. Water was incredibly clear. Saw fish and turtles. Missed not having a pool, but made up for it with amazing beaches. Nice having family all in one place. Saw a few bugs as expected, but kept food contained in fridge and no bugs found in kitchen. Would totally stay here again if I need three bedrooms. Property manager stayed in touch and fixed any problems we had. I love Maui.
Stayed 10 nights in Jun 2023
From a partner site

6/10 Okay

Maui stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was somewhat unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Great house overall, but nearly impossible to get good sleep. Seems there is a chicken coop behind the house, and the crowing would start at 4 AM. It is loud and continuous!
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Napili Beach condo

Fantastic location with plenty of room to spread out with easy parking. 2 comments to note: 1. there was an odd smell but we got used to it. 2. the roosters at the neighboring property are really loud for the back two bedrooms. They start crowing at like 4am and are loud! Maybe the owners should supply box fans or sound machines to help combat the noise. Even with these issues the location was incredible!!
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Napili Bay vacation

Overall the unit was exactly as described in the description. All bedrooms upstairs with a large master suite. The lanai was very nice and shaded so we stayed out there quite a bit. Sleeper sofa was comfortable enough for 2 adults. In our case two older teens. The beach chairs and umbrella need to be replaced. They were not usable. We ended up renting from Snorkel Bob’s just up the street. Washer and dryer in the garage was a plus. The only drawback were the roosters behind us who began their crowing at 4 am but we got used to it.
Stayed 8 nights in May 2023
Verified review

6/10 Okay

Liked: Communication, location
Disliked: Cleanliness, listing accuracy

Family stay.

Our stay was not as expected. The condo wood work was visibly dirty. The shower curtain was moldy. The freezer had a frozen explored Sprite bottle. I contacted the manager. She sent a maintenance person to clean. When we returned to the condo in the evening, it was much better with wood work washed, show curtain changed and pop bottle removed from freezee.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in

Great Location and Very Responsive

We had a wonderful stay. Very close to the beach. There was a wagon in the garage which made the trip to the beach a breeze. Only downsides we experienced were the check in process and communication about what amenities were in the condo. For our checkin we had to contact the property manager a few times in order to get the code for entry (condo and gate). for amenities, we contacted the property manager a few days before our trip to see if we needed to bring/rent a high chair and a pack and play for our little one. We were informed the condo didn’t have them, so we arranged to rent them. When we arrived, there was a high chair and a pack and play already in the garage.
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Reasonable Value for Napili Bay

The condo offers good space for a family at a price point that is reasonable compared to some neighboring property prices - e.g. the Ritz or the Montage. Many practical details, from wireless charging clocks in bedroom to a gas grill on the porch to a cart for the beach in the garage, help to make the stay easier. The beach is small and OK. The condo itself shows its age and would benefit from things like fresh carpeting, but the management company was quick to respond to repair needs - except a critical one - a screen door to the back porch with a broken lock mechanism. That created some anxiety. To summarize, as someone else wrote, good but not great.
Stayed 6 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Holiday at Residences at Napili Bay by Montage

There were 6 adults and a 14 month old in our party. We rented a high chair and packnplay. All of the bedrooms were comfortable, the two kings were huge, even the queen bed was great. Everything was very clean. It was very easy to walk to the beach from the unit. We liked how close it was to Island Vibes Cafe. It was a great place for Acai bowls and lattes. We loved being able to wash off with the outdoor shower in the back. My little granddaughter really liked it. We all appreciated the beach chairs and snorkel equipment in the garage too. We had a small issue with a broken lock on the back door and Epic Realty was so responsive! They sent someone over to fix it in less than 24 hours. I’m glad that other reviewers mentioned the roosters so we knew what to expect. They did start early; but it wasn’t a big deal. We would return in a heartbeat!
Stayed 7 nights in Dec 2023
From a partner site

10/10 Excellent

Unbeatable location, all amenities provided!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: As a family of 7 with 3 small Keiki, we celebrated my daughter's 18th birthday here at Napili Bay. The condo/house size, layout, comfort, and amenities were more than we expected which made our stay so easy and effortless! Everything was clean and homely, comfortable beds, awesome back patio with BBQ, and the beach is so close we easily walked our little ones there with the provided folding wagon. The security of the property gate and garage were especially appreciated, although this area is the coolest mix of local and touristy and we felt safe. Epic Realty is responsive, friendly, and we did not feel burdended by having to leave the place immaculate or anything (just basic, easy cleaning). There were plenty of beds with the couch included, very comfortable mattresses, enough towels since there's a washer and dryer, bathroom amenities, dishes, nice pots and pans, toilet paper etc. We already want to go back and will absolutely consider Epic Realty again!
Stayed 5 nights in Mar 2023
From a partner site

10/10 Excellent

Wonderful place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great home! Had everything I needed and more. Management was very responsive.
From a partner site

10/10 Excellent

Wonderful condo!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Such a great home. Just as described, short walk to the beach.Epic Realty was so helpful. The condo had everything we needed and it was better than described.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family home!

Such an awesome unit! Spacious and comfortable, family setting.
Stayed 3 nights in Mar 2022
From a partner site

10/10 Excellent

Fantastic Condo in Napili Bay just next to Kapalua

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was in perfect condition with a fully supplied kitchen and bathrooms. The location is very safe for families while still being close to everything. The space was clean with updated furniture and a great patio for cooking.
From a partner site

2/10 Terrible

COCKROACHES

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house did not seem clean, but we were "assured that it was" and that it was just the "tropical climate" that made it seem dirty. We would have accepted this explanation if we only had issues with the ants we saw throughout the house. We had issue with cockroaches, centipedes, ants and mice! There were cockroaches in the kitchen, bathroom and bedrooms. When we reached out to Epic Realty, they said they would have someone come over and spray. They then proceeded to accuse us of being the reason there were all these pests! for leaving bags of chips on the kitchen counter (even though we saw several alive and dead cockroaches, ants and centipedes in the place before we unpacked). The house had no basic cleaning supplies: brooms, dust pans, nothing to sanitize with (and with covid numbers on the rise that seemed unreasonable). When we asked about supplies, they apologized and then told us they would be dropping them off. A broom was dropped off later that day. But when asked about the other supplies they said that we are down the street from the store and that we could get our own. They then proceeded to say that us reaching out to them multiple times about these issues could be considered "harassment".Another issue we had was that the glass door to the deck. It did not properly lock. It had some type of tape on it and seemed like they had tried to fix it. It wasn't a big deal until we came home after a long day to road to Hana and the door was wide open! When we called about it, they said there was nothing that they could do and to fill out a police report if we had anything stolen. Overall, the location was amazing. But for what we paid, to have to deal with all the pests and horrible customer service, I would NOT recommend this place. I would recommend the location, but not this property or anything managed by Epic Realty.
From a partner site

8/10 Good

Good but not great

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Whoever took the photos for this listing deserves a prize because they make it look much nicer than it actually is. Don't get me wrong, this is a very nice unit in a good location "steps from the beach" with a really nice design including the panoramic windows in the front. Unfortunately, those panoramic windows don't look out on the ocean or even a nice garden, they look out onto the parking lot. To get to the beach you have to walk through that parking lot, across the street, and through one of the resorts on the other side. Also, the parking lot has a gate which can be opened only by a keypad that is not accessible from a car, so every time you come back from a drive you have to get out of the car to open the gate. Not a huge big deal, but it is annoying.On the plus side, this is a very nice place to stay, very roomy, a nice lanai, well equipped, reasonably well maintained, though it could use a little updating. The management company was very good, responding promptly to a couple of maintenance issues that we had. All in all we had a very nice stay, but we probably wouldn't go back.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Stay in Napili

My family had a great stay in Napili! The residence is a short walk to Napili bay for swimming and snorkeling, and a quick drive to Kapalua, Kaanapali, and Lahina. This was a great location for us during our travels to Maui. Everything was clean, well maintained and communication was excellent throughout the stay.
Stayed 7 nights in Oct 2021