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The ISO. Island. Sky. Ocean.

3.0 out of 5.0

The ISO. Island. Sky. Ocean.

3.0 out of 5.0

Recent guest reviews

Front Desk Staff were very friendly and helpful. Went out of there way to do whatever was requested

The hotel and property we're very nice. Please be aware there is no AC. just one window in the bathroom and the door to the lenai

Nice hotel. Clean. Right on the beach. Good location. Staff was very friendly, especially Brian. He was very informative and helpful. Loved the sunrise yoga right on the beach. Would stay here again!

I loved that all the rooms face the ocean and being on 1st floor was amazing. The continental breakfast was not too exciting I think if a few hot items or fruit were added it would make a big difference!

The deluxe ocean view has one of the worst views of the ocean in regards to location. There were huge beams in our room that you had to make sure you didn't hit your head on. It was difficult to get housekeeping and the front staff is not friendly. The onsite restaurant was great and so was their staff. I loved the yoga in the mornings.

Staff was outstanding. Close to an exultant restaurant..

Nice clean hotel with good ocean view. Great location

Amazing location and views. Rooms were very comfortable and clean. Very relaxed and laid back atmosphere which is exactly what we wanted for our honeymoon.

Beds & pillows could be softer. Small room but perfect if you plan only a night or a lot of outdoor activities. No kitcehn but full restaurant attached. I was very pleased with this place all in all.

The hotel has no airconditioning. Hotel staff took away all furniture from the lawns and pool, dumped chemicals in the pool and zip tied the pool area doors shut. None of the other hotels in the area did this - only this one. This was all done days before a hurricane which was forecast to possibly hit the area but which ultimately did not. The ISO decided to cease all services, released all staff except 1 person, almost a week before the hurricane could have hit - despite changes in the forecast which showed the hurricane was not going to hit, they did nothing to restore services. NO OTHER hotels did this. The Marriott just a hundred meters away was fully open with pools, restaurants and all amenities open and full staff. This is a terrible hotel.

Great view, awesome staff, 20 minutes away from the airport and a 10 minute bike ride to downtown Kapaa.

This is a hotel by the ocean. It has a very good restaurant. I guess it's newly renovated. I like it very much. It's very relaxing. Shopping centers are nearby.

Great oceanfront hotel with good but pricey restaurant. Only thing I would wish they had was a/c. Can’t hang in your room during day. Too hot. Fan needs to be rotating counter clockwise

Kapaa's location makes the whole island available, 45 minutes to most every place. Good shopping, "Safeway " across the street . The hotel has many lawn chairs but the pool is still being repaired?? The no A/c didn't bother me because of the ocean breeze. But the down side to open windows is you can hear other guests "partying " it's not a resort, a place to sleep ,shower and charge a phone

4-796 Kuhio Hwy Kapaa HI

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

The ISO. Island. Sky. Ocean. places you next to Waipouli Beach and within a 15-minute walk of Fuji Beach. This 78-room, 3-star resort has a restaurant, an outdoor pool, and free self parking.


Dining

This resort is home to a restaurant and a bar/lounge.


Rooms

All 78 rooms feature lanais, refrigerators, and coffee makers. Other amenities include ceiling fans, phones, and free toiletries.


Property features

An outdoor pool and free WiFi in public areas are features at The ISO. Island. Sky. Ocean.. A stay here includes free parking. The 24-hour front desk has staff always at the ready.

Room options

Deluxe Ocean View

King 1 | Full 2 | Sleeps 4

Standard Room, Ocean View

Full 2 | King 1 | Sleeps 3

Guest reviews for The ISO. Island. Sky. Ocean.

Everyone (41) Couples (13) Business (1) Family (4) Other (5) Friends (3)
5
Partner Couples

Front Desk Staff were very friendly and helpful. Went out of there way to do whatever was requested

By on May 10, 2019

Review comment responded on May 10, 2019

Mahalo for staying with us at The ISO! We truly value your feedback and will be sure to share this with the team. We look forward to serving you again on your next visit to the island.

4
Family with small children

The hotel and property we're very nice. Please be aware there is no AC. just one window in the bathroom and the door to the lenai

By on May 7, 2019

Review comment responded on May 9, 2019

Mahalo for staying with us at The ISO! we truly value your feedback and hope to see you again on your future visits to the island.

4
Family with small children

Nice hotel. Clean. Right on the beach. Good location. Staff was very friendly, especially Brian. He was very informative and helpful. Loved the sunrise yoga right on the beach. Would stay here again!

By on May 2, 2019

Review comment responded on May 9, 2019

Mahalo for staying with us at The ISO! we truly value your feedback. I will be sure to share this with Brian and the team. We hope to see you again on your future visits to the island.

5
Everyone

By on Apr 23, 2019

Review comment responded on Apr 29, 2019

Mahalo for staying with us at The ISO! we look forward to serving you again on your future visit to the island.

5
Family with small children

I loved that all the rooms face the ocean and being on 1st floor was amazing. The continental breakfast was not too exciting I think if a few hot items or fruit were added it would make a big difference!

By , from Missouri, us on Apr 12, 2019

Review comment responded on Apr 22, 2019

Mahalo for staying with us at The ISO! we truly appreciate your feedback & look forward to serving you again on your next visit.

5
Everyone

By on Mar 14, 2019

Review comment responded on Apr 2, 2019

Mahalo for staying with us at The ISO! We truly appreciate your feedback and cannot wait to serve you again on your next visit.

2
Partner Couples

The deluxe ocean view has one of the worst views of the ocean in regards to location. There were huge beams in our room that you had to make sure you didn't hit your head on. It was difficult to get housekeeping and the front staff is not friendly. The onsite restaurant was great and so was their staff. I loved the yoga in the mornings.

By on Feb 22, 2019

Review comment responded on Feb 26, 2019

Mahalo for staying with us at The ISO. My sincerest apologies you did not like the view from your deluxe ocean view room & you felt that the front staff was not friendly. I will be sure to share & discuss your review with the team. We do hope to have an opportunity again in the future to earn your business and make it right.

4
Everyone

By on Feb 2, 2019

Review comment responded on Apr 2, 2019

Mahalo for staying with us at The ISO! we truly value your feedback and look forward to having another opportunity to earn your business again.

5
Everyone

By on Jan 14, 2019

Review comment responded on Jan 16, 2019

Aloha & Mahalo for staying with us at The ISO!

5
Everyone

Staff was outstanding. Close to an exultant restaurant..

By on Dec 10, 2018

Review comment responded on Dec 13, 2018

Aloha & Mahalo for your review! I will be sure to share this with the team. Have a Safe & Happy Holiday Season!

The ISO. Island. Sky. Ocean.

4-796 Kuhio Hwy, Kapaa, HI 96746