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The Swiss Residence

4.0 star property
Hotel in Kandy with free valet parking and a nightclub

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Photo gallery for The Swiss Residence

Lobby lounge
Superior Triple Room, Multiple Beds, Bathtub, Mountain View | Deep soaking bathtub
Front of property
Deluxe Double Room, Non Smoking, Mountain View | Bathroom | Free toiletries, hair dryer, bidet, towels
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
23, Bahirawakanda, Kandy, 20000
  • Kandy Lake
    ‪15 min walk‬
  • Royal Palace of Kandy
    ‪18 min walk‬
  • Temple of the Tooth
    ‪20 min walk‬

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Room options

View all photos for Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Superior Triple Room, Multiple Beds, Bathtub, Mountain View | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

  • 290 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View | Room amenity

Deluxe Double Room, Non Smoking, Mountain View

  • 247 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kandy

The Swiss Residence places you within a 10-minute stroll of Asgiri Maha Viharaya and Bahirawakanda Vihara Buddha. This 39-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Kandy Clock Tower - 11 min walk - 0.6 miles
  • Kandy Lake - 15 min walk - 0.8 miles
  • National Hospital Kandy - 17 min walk - 0.9 miles
  • Royal Palace of Kandy - 18 min walk - 1.0 mile
  • Temple of the Tooth - 20 min walk - 1.1 miles

Getting around

  • Kandy Railway Station - 7 min drive
  • Bandaranaike Intl. Airport (CMB) - 159 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬17 min walk
  • ‪Salgado Hotel & Bakery - ‬17 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Kandyan Muslim Hotel - ‬13 min walk
  • ‪Global Kitchen - ‬18 min walk

About this property

The Swiss Residence

Hotel in Kandy with free valet parking and a nightclub
The Swiss Residence features a nightclub, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 90 per vehicle one-way. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a rooftop terrace, free WiFi in public areas, and meeting rooms.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Sitting areas, minibars, and coffee makers are also available.
An outdoor pool and a children's pool are on site.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: USD 8 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edelweiss Restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 28
  • New Year's Eve (December 31) Gala Dinner per child: USD 18 (from 5 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 8 for adults and USD 3 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-10:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Swiss Residence Hotel Kandy
Swiss Residence Hotel
Swiss Residence Kandy
Swiss Residence
The Swiss Residence Hotel
The Swiss Residence Kandy
The Swiss Residence Hotel Kandy

Frequently asked questions

Is free cancellation available at The Swiss Residence?

The Swiss Residence offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do near The Swiss Residence?

This hotel in Kandy is within a 10-minute walk of Bahirawakanda Vihara Buddha and Asgiri Maha Viharaya. You'll also find Kandy Clock Tower and Kandy Lake less than a mile away.

Is there parking available at The Swiss Residence?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does The Swiss Residence include a casino at the property?

No, The Swiss Residence doesn't have a casino.

Is there an indoor pool at The Swiss Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Swiss Residence?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Does The Swiss Residence have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Swiss Residence have a restaurant with a breakfast menu?

Yes, The Swiss Residence serves an English breakfast for a surcharge each morning at Edelweiss Restaurant.

Does The Swiss Residence allow pets to stay for free?

No, pets and service animals aren't allowed at The Swiss Residence.

Are there connecting rooms at The Swiss Residence?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Swiss Residence?

Yes, some guestrooms at The Swiss Residence offer a balcony and may feature mountain views.

Does The Swiss Residence host weddings?

There are wedding services available at The Swiss Residence if that's in your vacation plans.

The Swiss Residence Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Matteo, Doha

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Stayed 2 nights in Feb 2020

8/10 Good

IB, London

Traveled with partner
Liked: Cleanliness, staff & service
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
Stayed 2 nights in Dec 2018

2/10 Terrible

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Huge dissapointment

We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took our money

Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.

6/10 Okay

Graham, UK

Liked: Room comfort

OK hotel nice location

Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.

8/10 Good

Lee-Anne, Trentham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation all the way

After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.

8/10 Good

Gururaj

Liked: Cleanliness, staff & service

Nice hotel and good service. We

Nice hotel and good service. We enjoyed our stay for one day.

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På tross av trist lobby, veldig bra!

Hyggelig sted, fin bar, veldig rent.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
Stayed 2 nights in Jul 2018

8/10 Good

Menusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Stayed 1 night in Dec 2017

4/10 Poor

Arno

Disliked: Staff & service
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Stayed 2 nights in Aug 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udemærket hotel med god service

Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok

6/10 Okay

Verified traveler

Das Hotel ist eine Baustelle

Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.

6/10 Okay

Anonymous

Disliked: Staff & service

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタ

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。 　ドアノブの鍵がしょぼいので、少し不安な感じ。 　うっかりミスで、ウエルカムドリンクをぶちまけられたり。 　フロントの係りの中には融通の利かない人もいたり。 　上層階になると、シャワーの出が悪い。 　料金的には、納得できる程度のサービスかな。

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