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Hotel Ermitage Kandersteg

3.0 star property

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Photo gallery for Hotel Ermitage Kandersteg

Property grounds
Exterior
Property grounds
Comfort - Double Room without balcony with sofa bed | Hypo-allergenic bedding, desk, laptop workspace, soundproofing
Lunch and dinner served, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Housekeeping

Explore the area

View in a map
49 Oeschinenstrasse, Kandersteg, BE, 3718
  • Place, Oeschinen Lake
  • Place, Kandersteg-Allmenalp Cable Car
    ‪5 min drive‬
  • Place, Luftseilbahn Kandersteg-Almenalp
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪56 min drive‬

Room options

View all photos for Premium Double Room

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Premium Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort - Double Room without balcony with sofa bed

Comfort - Double Room without balcony with sofa bed | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Comfort - Double Room without balcony with sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Double Room, Balcony

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Premium Double Room, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, Balcony (with sofa bed)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Premium Double Room, Balcony (with sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium-Family Room

Premium-Family Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Premium-Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Comfort - Family Room

Comfort - Family Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Comfort - Family Room

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony | Bathroom | Free toiletries, hair dryer, towels, soap

Junior Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Kandersteg

Located within a mile (2 km) of Swiss Alps Jungfrau-Aletsch, Hotel Ermitage Kandersteg is within 2 miles (3 km) of Kandersteg-Allmenalp Cable Car. This 18-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Kandersteg-Allmenalp Cable Car - 5 min drive - 1.6 miles
  • Luftseilbahn Kandersteg-Almenalp - 5 min drive - 1.6 miles
  • Kandersteg-Sunnbuel Cable Car - 6 min drive - 2.2 miles
  • Lake Thun - 31 min drive - 16.7 miles
  • Lake Brienz - 47 min drive - 28.0 miles

Getting around

  • Kandersteg Station - 15 min walk
  • Sion (SIR) - 64 min drive

Restaurants

  • ‪Restaurant Bergstübli - ‬1 min drive
  • Restaurant Oeschinensee
  • Underbargli
  • ‪Restaurant Wildstrubel - ‬30 min drive
  • Ober Öschibärgli

About this property

Hotel Ermitage Kandersteg

At Hotel Ermitage Kandersteg, guests have access to a sauna, free WiFi in public areas, and express check-out. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a garden.
80-cm flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks, wardrobes or closets, and desk chairs are also available.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Billiards/pool table
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number CHE-320.576.167

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ermitage Kandersteg Kandersteg
Hotel Ermitage Kandersteg Hotel
Hotel Ermitage Kandersteg Kandersteg
Hotel Ermitage Kandersteg Hotel Kandersteg

Frequently asked questions

Are free cancellation options available at Hotel Ermitage Kandersteg?

Hotel Ermitage Kandersteg provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ermitage Kandersteg?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Ermitage Kandersteg on Mar 11, 2026 start from 166.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Ermitage Kandersteg?

This hotel is located in Kandersteg, close to Oeschinen Lake, Oeschinensee Kandersteg Gondola, and Kandersteg-Sunnbuel Cable Car. You'll also find Swiss Alps Jungfrau-Aletsch and Blausee within a short drive.

Is parking available on site at Hotel Ermitage Kandersteg?

Yes, self parking is offered for free at the hotel.

Does Hotel Ermitage Kandersteg include a casino at the property?

No, Hotel Ermitage Kandersteg doesn't have a casino.

Will I find an indoor pool at Hotel Ermitage Kandersteg?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Ermitage Kandersteg?

Couples staying at this hotel will appreciate amenities like a garden-view restaurant plus some guestrooms include fireplaces and rainfall showerheads.

Does Hotel Ermitage Kandersteg have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Ermitage Kandersteg feature a restaurant that includes a breakfast menu?

Yes, Hotel Ermitage Kandersteg serves free buffet breakfast each morning from its restaurant.

Will Hotel Ermitage Kandersteg allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Ermitage Kandersteg for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Ermitage Kandersteg?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Ermitage Kandersteg?

The closest major airport to Hotel Ermitage Kandersteg is Sion (SIR), which is about 25.3 mi away. Another top airport is Bern (BRN-Belp), which is around 30 mi away.

Are there rooms with balconies that I can book at Hotel Ermitage Kandersteg?

Yes, some guestrooms at Hotel Ermitage Kandersteg offer a furnished balcony and may feature mountain views.

Hotel Ermitage Kandersteg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 155 reviews
Rating 8 - Good. 42 out of 155 reviews
Rating 6 - Okay. 9 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michel

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful, breakfast has many options and kept up well, location is perfect for hiking and other activities in the area, parking was very easy, the room was a bit tight on space but all the other positive things made this not a problem.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Stayed 1 night in Oct 2025

10/10 Excellent

Alexandros

Stayed 1 night in Oct 2025

10/10 Excellent

Yordan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice. Location excellent next to the gondola. Playground outside.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thumbs up

The location of this hotel is superior if you are there to see the lake. rooms are great views spectacular breakfast is great. heavily recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Clean room. Mountain views. Was our favorite stay on our visit to Switzerland. Would definitely return!
Stayed 1 night in Sep 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place, great breakfast, clean, wonderful shower! Location perfect.
Stayed 1 night in Sep 2025

8/10 Good

Susan, burien

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative Was the bed - it was too hard for us
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly and helpful staff. Lots to offer.
Stayed 1 night in Aug 2025

8/10 Good

Mir Faiq

Stayed 1 night in Aug 2025

10/10 Excellent

Robert, Salt Lake City

Stayed 1 night in Aug 2025

8/10 Good

Liene

Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain. Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket. There's extra charges for using the hot tub or sauna featured on the photos. The breakfast buffet was enjoyable and included in our room price, there was choices for all family members. On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children. When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean. When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets
Stayed 1 night in Aug 2025

2/10 Terrible

Kashif

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Clear Instructions for Check In

Hello, I respectfully disagree with your decision. I purchased insurance specifically to protect my stay, and I would like to understand how I can use it to obtain a refund, as I paid extra for this coverage. Additionally, no one from the property reached out to me, despite having both my phone number and email address. Someone from the front desk or management should have contacted me before leaving for the day to provide the after-hours check-in process. Please let me know the steps to file a claim through the insurance I purchased. I genuinely need your assistance, as this is the second or third time I’ve faced issues without any proper resolution or compensation. If this cannot be resolved, I will have no choice but to escalate this to higher management, share my experience in a public review, and reconsider using Hotels.com for future bookings. Thank you, Kashif Ahmed
Stayed 1 night in Jul 2025

10/10 Excellent

Eleanor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute little property. We stayed for one night as a travelling group of three females. We stayed in a room made up for three and it was so cosy and well presented. Staff were really friendly and super happy to have us there. Would recommend particularly for the cable car to Oeschien which is literally across the road! Excellent, thankyou!
Stayed 1 night in Jul 2025

2/10 Terrible

Takuya

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Got a room next to the one being renovated.

The hotel was under renovation. They gave us a room right next to the site. They drilled walls in the morning while we were still there. We couldn’t use balcony due to all the stuff for construction. No facility - no fridge, no kettle, no curtain! I complained but no change whatsoever. Staff were all pretty nice but the decision to rent the room while still construction doesn’t make any sense.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Jul 2025

2/10 Terrible

Prashant

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

We checked in lae night. Front desk service person did not informed us that wifi was not working. We asked lady to give us another wifi pwd she denied the request. For 2 nights wifif did not work at all. Everytime they keep saying it will work tomorrow and they are fixing. After 2 nights we decided to checkout and stay somewhere else for 1 night and property managet agreed to refund us that 1 night and some compensation for inconvience caused by no wifi service, contruction noise in hotel, safety issues in playground. My kid was about to fall down from broken steps of playground. Now, hotels.com telling us that hotel is not agreeing to give us any refund and compensation at all and offereing $20 one key cash which feels like insulting. We paid $1074 for 3 nights. Hotel is in construction and they are not making any effort to make your stay comfortable so stay away from this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Niva

Traveled with family
Liked: Amenities, property conditions & facilities
Very Roomy but bathroom didn’t have any locks
Stayed 1 night in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at Hotel Ermitage staff was very friendly and accommodating it was very close to hiking and rooms very clean. Breakfast was excellent as well. Hot tub was not very hot when we’re there so did not use it otherwise great location and experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Pritika

Stayed 2 nights in Jun 2025

10/10 Excellent

Nacor

Stayed 1 night in Jun 2025