See all properties

Heritance Tea Factory

Choose dates to view prices

Photo gallery for Heritance Tea Factory

Front of property
Interior
Rainfall showerhead, free toiletries, hair dryer, slippers
Memory foam beds, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Kandapola Nuwara Eliya, Kandapola
  • Place, Pedro Tea Factory
    ‪13 min drive‬
  • Place, Lover's Leap Waterfall
    ‪16 min drive‬
  • Place, Lake Gregory
    ‪18 min drive‬

Room options

View all photos for Deluxe Room (Executive Floor)

Memory foam beds, minibar, in-room safe, desk

Deluxe Room (Executive Floor)

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Flowerdew)

Memory foam beds, minibar, in-room safe, desk

Suite (Flowerdew)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Memory foam beds, minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Memory foam beds, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room

Memory foam beds, minibar, in-room safe, desk

Premium Twin Room

  • 344 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Memory foam beds, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Memory foam beds, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Memory foam beds, minibar, in-room safe, desk

Superior Triple Room

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kandapola

Heritance Tea Factory is located 6.1 mi (9.8 km) from Pedro Tea Factory and 6.4 mi (10.4 km) from Pidurutalagala. This 5-star hotel welcomes guests with 50 rooms and conveniences like a full-service spa, free in-room WiFi, and free valet parking.

What's nearby

  • Pedro Tea Factory - 13 min drive - 5.0 miles
  • Lover's Leap Waterfall - 16 min drive - 6.1 miles
  • Lake Gregory - 18 min drive - 6.4 miles
  • Victoria Park - 18 min drive - 7.0 miles
  • Nuwara Eliya Golf Club - 19 min drive - 7.5 miles

Getting around

  • Haputale Railway Station - 76 min drive

Restaurants

  • ‪Cafe Noshers - ‬21 min drive
  • ‪Milano Restaurant - ‬22 min drive
  • ‪Indian Summer Restaurant - ‬22 min drive
  • ‪The Pub - ‬22 min drive
  • ‪Nuwara Eliya Coffee Center And Restaurant - ‬21 min drive

About this property

Heritance Tea Factory

Guests staying at Heritance Tea Factory enjoy a full-service spa, free WiFi in public areas, and a library. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Memory foam beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

5 outdoor pools, pool umbrellas, sun loungers
Ceylon Tea Trails - Relais and Chateaux - All Inclusive
Hatton
  • Pool
  • All inclusive
  • Spa
  • Parking included
9.8 out of 10, Exceptional, 32 reviews
$651 nightly
The price is $776
Jun 13 - Jun 14
Total with taxes and fees
Ceylon Tea Trails - Relais and Chateaux - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 22 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kenmare restaurant
  • Kenmare Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Library
  • Mini golf
  • Piano

Family friendly

  • DVD player
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 4 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 11 for children
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM—-9:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number PB 129

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Kandapola
Heritance Tea Factory Hotel Kandapola

Frequently asked questions

Is a free cancellation option available at Heritance Tea Factory?

Heritance Tea Factory offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Heritance Tea Factory?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Heritance Tea Factory on Jun 15, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Heritance Tea Factory?

This hotel is located in Kandapola, close to Pedro Tea Factory, Lover's Leap Waterfall, and Lake Gregory. You'll also find Moon Plains Viewpoint and Pidurutalagala nearby.

Will I be able to park at Heritance Tea Factory?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa at Heritance Tea Factory?

There is a full-service spa available for guests to enjoy and services include massages.

Does Heritance Tea Factory have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, a full-service spa, and a bar/lounge at this hotel.

Does Heritance Tea Factory feature a casino on the premises?

No, Heritance Tea Factory doesn't have a casino.

Is there an indoor pool at Heritance Tea Factory?

No, there is no indoor pool at this hotel.

Is Heritance Tea Factory good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Are there hot tubs at Heritance Tea Factory?

No, there isn't a spa tub at this hotel.

Does Heritance Tea Factory have a restaurant that serves breakfast?

Yes, Heritance Tea Factory serves buffet breakfast for a surcharge each morning at Kenmare Restaurant.

Does Heritance Tea Factory allow pets to stay free of charge?

No, pets and service animals aren't allowed at Heritance Tea Factory.

Are there connecting rooms at Heritance Tea Factory?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Heritance Tea Factory?

No, there aren't any guestrooms with balconies at Heritance Tea Factory.

Heritance Tea Factory Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 259 reviews
Rating 8 - Good. 67 out of 259 reviews
Rating 6 - Okay. 18 out of 259 reviews
Rating 4 - Poor. 8 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

majitha thanujaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD HOTEL 100% RECOMENDED
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique stay in a heritage building. Staff amazing.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jude Deshan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was incredible hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the tiny working tea factory.
Stayed 1 night in Mar 2025
Verified

8/10 Good

shalendra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an exclusive place , very good for relaxing
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tea heaven in unique hotel

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so helpful and answered any request right away.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Kanagaratnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must go place when visiting Sri Lanka

Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Eido

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Stayed 1 night in Aug 2023
Verified

8/10 Good

Kataraina

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel. Quiet and tranquil location.

Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the middle of tea plantations and away from the city. The hotel is an old tea factory which has been converted into a hotel. an eco friendly hotel with amazing views of the hills. courteous and helpful staff, great food (buffet and ala carte) and lovely garden with a small play area for kids. the hotel provides experiences like nature trail, tea picking, tea making process etc. you can go for an outdoor walk in the near by villages and meet the local women while they are plucking the tea leaves. Nuwara Eliya as a town is georgeous and so mesmerizing. we travelled from Kandy to Nuwara eliya and had some amazing views of the tea estates, mountains and water falls.
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Clark

Liked: Cleanliness, staff & service
The biggest asset of this hotel is the fact that it was once a tea factory. There is still a working mini tea factory on site which guests can tour. The hotel is quite removed from most of civilization which has its own pros and cons. It is also quite a trek to get to and from the hotel. With a very narrow road used for two-way traffic, reaching and leaving the property is an adventure on its own but may not be for the faint of heart. Some basic amenities could benefit from both an upgrade and an update, including the showers. The hotel informs guests of the volume of water used per minute when washing hands and showering. Curiously though, the shower knobs were made to be old (more on this below), that water comes out of both the tap and the shower simultaneously. This defeats the entire principle of and drive to conserve water. Any attempt to shut the tap resulted in the knob falling off. It is worth repeating that this was not always a hotel. That means when they renovated it in our more modern times, they made the conscious choice of making it authentically British but not in the best of ways. The rooms are right and rather claustrophobic. The use of green carpeting doesn’t inspire relaxation or bliss. Room interiors are, for the lack of a better word, stodgy. On a positive note, the hotel boasts of magnificent remnants of the old tea factory. This truly is the highlight of the stay.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
夕食t
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり山の中にあるので、行く道が少し不安になりましたがホテルに到着すると内装が素敵でテンションが上がります。スタッフの方も皆さん親切で、色々説明してくださりとても感じが良いです。夕食は電車のカートの中で食べれるコースメニューを予約していただきましたが、駅員の格好をしたスタッフが食堂車で食べているような演出をしてくれてとても楽しいのでおすすめです。周りな何もなくホテルを楽しむかたちですが、色々なアクティビティが用意されているので十分楽しめます。
Stayed 1 night in Sep 2025

Hotels

Flights