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Heritance Kandalama

5.0 star property
Lakefront hotel with 4 restaurants and a full-service spa

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Photo gallery for Heritance Kandalama

Outdoor pool, sun loungers
4 restaurants, breakfast served
Deluxe King with Jaccuzi | Jetted tub
Premium bedding, minibar, in-room safe, desk
Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive

Explore the area

View in a map
Kandalama Lake front, Kandalama, 21100
  • Place, Popham's Arboretum
    ‪13 min drive‬
  • Place, Dambulla Cave Temple
    ‪18 min drive‬
  • Place, Rangiri Dambulla International Stadium
    ‪22 min drive‬

Room options

Royal Suite

  • Sleeps 6
  • 1 King Bed

Luxury Suite

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Superior Twin Room

  • Sleeps 4
  • 1 Twin Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Panoramic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 1 Twin Bed

Luxury Twin Room (Panoramic)

  • Sleeps 3
  • 1 Twin Bed

Luxury Twin Room

  • Sleeps 3
  • 1 Twin Bed

Luxury Room, 1 King Bed (Panoramic)

  • Sleeps 4
  • 1 King Bed

Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Panoramic Twin Room

  • Sleeps 4
  • 1 Twin Bed

About the neighborhood

Kandalama

Heritance Kandalama is located within a 15-minute drive of Popham's Arboretum and Dambulla Cave Temple. This 5-star hotel has 152 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Popham's Arboretum - 13 min drive - 4.8 miles
  • Dambulla Cave Temple - 18 min drive - 7.0 miles
  • Rangiri Dambulla International Stadium - 22 min drive - 9.0 miles
  • Ancient City of Sigiriya - 32 min drive - 16.5 miles
  • Sigiriya Museum - 33 min drive - 16.7 miles

Restaurants

  • ‪Araliya Bistro and Cafe - ‬18 min drive
  • ‪Wihara Restaurant - ‬23 min drive
  • ‪Ariya Restaurant - ‬21 min drive
  • ‪Pizza Hut - ‬16 min drive
  • ‪Amaya Lake - ‬13 min drive

About this property

Heritance Kandalama

Lakefront hotel with 4 restaurants and a full-service spa
Guests of Heritance Kandalama enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for USD 220 per vehicle. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and minibars are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Kachchan
  • Kachchan Bar
  • Kachchan Lounge
  • Kaludiya Restaurant
  • Kanchana Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 150
  • New Year's Eve (December 31) Gala Dinner per adult: USD 150

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Frequently asked questions

Is a free cancellation option available at Heritance Kandalama?

Heritance Kandalama offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Heritance Kandalama?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Heritance Kandalama on Dec 11, 2025 start from $229.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Heritance Kandalama?

This hotel is located in Kandalama, close to Dambulla Cave Temple, Popham's Arboretum, and Rangiri Dambulla International Stadium. You'll also find Sri Lanka nearby.

Will I be able to park at Heritance Kandalama?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Heritance Kandalama?

Coco Spa is the hotel's spa and services include Ayurvedic treatments, massages, body scrubs, and mani/pedis.

Does Heritance Kandalama feature a casino at the property?

No, Heritance Kandalama doesn't have a casino.

Will I find an indoor pool at Heritance Kandalama?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Heritance Kandalama?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 4 restaurants.

Does Heritance Kandalama have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Heritance Kandalama have a restaurant with a breakfast menu?

Yes, Heritance Kandalama has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Heritance Kandalama allow pets to stay for free?

No, pets and service animals aren't allowed at Heritance Kandalama.

Does Heritance Kandalama have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Heritance Kandalama?

Yes, every guestroom at Heritance Kandalama comes with a balcony with some featuring lake or garden views.

Heritance Kandalama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 429 out of 657 reviews
Rating 8 - Good. 140 out of 657 reviews
Rating 6 - Okay. 48 out of 657 reviews
Rating 4 - Poor. 28 out of 657 reviews
Rating 2 - Terrible. 12 out of 657 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jayne, Washington

Stayed 3 nights in Aug 2025

10/10 Excellent

Angus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Rajika, Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, ambience and service. Excellent dining options. Unmatched architectural setting.
Stayed 1 night in Aug 2025

10/10 Excellent

Thilan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous location and different hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Anantha Vybhav

Traveled with family and small children, Traveled with family
Liked: Amenities
Good property
Stayed 3 nights in Jul 2025

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

rekha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Clifford, Härnösand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Fantastic experience. Friendly, professional staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pablo, New Braunfels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service,
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jungle hotel!

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Stayed 2 nights in Apr 2025

4/10 Poor

Olivia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Brilliant service! Wonderful architecture!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Property conditions & facilities
Loved our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

WEI MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, a masterpiece by Geoffrey Bawa, architecture hidden and surrounded by nature. Special thanks to Nalinda for the amazing architectural tour, and bird watching tour…was very lucky to spot an elephant by the lake which was a very rare occurrence!
Stayed 1 night in Mar 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Although this is an excellent review I have to say I was a bit surprised at the size of the pools. I like to swim laps but the pools were smaller than I'd thought. My fault, of course (lack of blueprints!). One pool seems to have been given over to the monkeys (lucky them!) which was interesting. But perhaps it was seasonal? Anyway, if you're expecting to swim laps lower those expectations and just enjoy the spectacular view from the infinity perspective of the pool....
Stayed 2 nights in Mar 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is built in a peaceful and serene location around trees, rocks and a lake with some breathtaking scenery. It would benefit from hiring staff with fluent English. Sometimes it was hard to get their understanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Manami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is on another level. The design and architecture are amazing, with lots of wildlife around the property. The staff are exceptionally professional. The food was excellent, with a wide variety of options, all of which were delicious. One tip: try to avoid the busiest times for breakfast and dinner, as it can get very crowded and noisy. Take some time to walk around the property and immerse yourself in the nature and architecture created by Geoffrey Bawa.
Stayed 1 night in Mar 2025

10/10 Excellent

Haruka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture was superb with the hotel beautifully blending into the nature! I think I had the best night sleep in this hotel as the place was so quiet and pleasant. Also getting to see some monkeys freely wondering around the facility was very refreshing too! The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special. I loved the pool so much that I could stay there the whole afternoon! It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike. Would definitely come back again!
Stayed 1 night in Feb 2025

10/10 Excellent

Jegath

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.
Stayed 1 night in Nov 2024

10/10 Excellent

Apsara, LEANDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!
Stayed 1 night in Jan 2025

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