Heritance Kandalama

Luxury hotel with 4 restaurants and a full-service spa

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Where to?

Dates

October 2025

November 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub
Bar
All inclusive

Explore the area

Kandalama Lake front, Kandalama, 21100

Place, Dambulla Cave Temple
‪18 min drive‬
Place, Ancient City of Sigiriya
‪33 min drive‬
Place, Pidurangala Rock
‪44 min drive‬

Room options

Deluxe King Room

Sleeps 3

Superior King

Very good

344 sq ft
Sleeps 3
1 King Bed

Panoramic King

Excellent

355 sq ft
Partial lake view
Sleeps 3
1 King Bed

Luxury King with Bathtub

Excellent

388 sq ft
Sleeps 3
1 King Bed

Deluxe King with Jaccuzi

Wonderful

388 sq ft
Lake view
Sleeps 3
1 King Bed

Deluxe Twin Room

Very good

388 sq ft
Lake view
Sleeps 3
2 Twin Beds

Luxury Twin Room

Wonderful

388 sq ft
Sleeps 3
2 Twin Beds

Panoramic Twin Room

Very good

355 sq ft
Partial lake view
Sleeps 3
2 Twin Beds

Superior Twin Room

Exceptional

344 sq ft
Sleeps 3
2 Twin Beds

Superior Twin Room

Sleeps 3

Luxury Panoramic King

Exceptional

570 sq ft
Lake view
Sleeps 3
1 King Bed

Luxury Panoramic Twin

Exceptional

570 sq ft
Lake view
Sleeps 3
2 Twin Beds

Suite

Very good

624 sq ft
Mountain view
Sleeps 3
1 King Bed

Luxury Suite

915 sq ft
Lake view
Sleeps 3
1 King Bed

Royal Suite

1668 sq ft
Lake view
Sleeps 3
1 King Bed

Deluxe King Room

388 sq ft
Sleeps 3
1 King Bed OR 2 Twin Beds

Luxury Twin Room

Sleeps 3

Panaromic King Room

Sleeps 3

Superior King Room

Sleeps 3

Luxury King Room

Sleeps 3

Suite

Sleeps 3

Luxury Suite

Sleeps 3

Royal Suite

Sleeps 3

Deluxe Twin Room

Sleeps 3

About the neighborhood

Kandalama

Heritance Kandalama is located within a 15-minute drive of Popham's Arboretum and Dambulla Cave Temple. This 5-star hotel has 152 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

Dambulla Cave Temple - 18 min drive - 7.0 miles
Rangiri Dambulla International Stadium - 22 min drive - 9.0 miles
Ancient City of Sigiriya - 33 min drive - 16.5 miles
Sigiriya Museum - 33 min drive - 16.7 miles
Pidurangala Rock - 44 min drive - 18.5 miles

Restaurants

‪Araliya Bistro and Cafe - ‬18 min drive
‪Wihara Restaurant - ‬23 min drive
‪Pizza Hut - ‬16 min drive
‪Amaya Lake - ‬13 min drive
‪Ariya Restaurant - ‬21 min drive

About this property

Heritance Kandalama

Luxury hotel with 4 restaurants and a full-service spa

Guests of Heritance Kandalama enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for USD 220 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.

Guests can expect free WiFi and LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and minibars are also available.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Similar properties

Suite | Minibar, in-room safe, desk, blackout drapes

Pool
Spa
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour airport pick-up shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
4 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Cafe Kachchan
Kachchan Bar
Kachchan Lounge
Kaludiya Restaurant
Kanchana Restaurant

Things to do

Bicycle rentals
Billiards/pool table
Ecotours
Full-service spa
Games
Gym
Hot tub
Library
Outdoor pool
Sauna
Steam room
Table tennis

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

24-hour business center
Computer station
Meeting room

Outdoors

On a lake
Pool loungers
Terrace

Full-service spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Hardwood flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)

7 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

LED TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Christmas Eve (December 24) Gala Dinner per adult: USD 150
New Year's Eve (December 31) Gala Dinner per adult: USD 150

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
Airport shuttle fee: USD 220 per vehicle
Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 2 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Heritance Kandalama

Heritance Kandalama Dambulla

Heritance Kandalama Hotel

Heritance Kandalama Hotel Dambulla

Kandalama

Kandalama Heritance

Hotel Heritance Kandalama

Kandalama Hotel Dambulla

Kandalama Hotel Sri Lanka

Heritance Kandalama Hotel

Heritance Kandalama Kandalama

Heritance Kandalama Hotel Kandalama

Frequently asked questions

Is a free cancellation option available at Heritance Kandalama?

Heritance Kandalama offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see around Heritance Kandalama?

This hotel is located in Kandalama, close to Dambulla Cave Temple, Rangiri Dambulla International Stadium, and Popham's Arboretum. You'll also find Sri Lanka nearby.

Is there parking available at Heritance Kandalama?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Heritance Kandalama?

Coco Spa is the hotel's spa and services include Ayurvedic treatments, mani/pedis, massages, and body treatments.

Does Heritance Kandalama feature a casino at the property?

No, Heritance Kandalama doesn't have a casino.

Will I find an indoor pool at Heritance Kandalama?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Heritance Kandalama good for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 4 restaurants.

Does Heritance Kandalama have a hot tub?

Yes, this hotel has a spa tub.

Does Heritance Kandalama have a restaurant with a breakfast menu?

Yes, Heritance Kandalama has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Heritance Kandalama allow pets to stay for free?

No, pets and service animals aren't allowed at Heritance Kandalama.

Does Heritance Kandalama have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Heritance Kandalama?

Yes, every guestroom at Heritance Kandalama comes with a balcony with some featuring lake or garden views.

Heritance Kandalama Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Shota

Jul 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

rekha

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2025

10/10 Excellent

Clifford, Härnösand

Traveled with family

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views. Fantastic experience. Friendly, professional staff.

Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.

Stayed 4 nights in Jun 2025

10/10 Excellent

Pablo, New Braunfels

Jun 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service,

Stayed 4 nights in May 2025

10/10 Excellent

David

May 28, 2025

Liked: Cleanliness, staff & service, room comfort

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.

Stayed 2 nights in May 2025

10/10 Excellent

Steven

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jungle hotel!

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.

Stayed 2 nights in Apr 2025

4/10 Poor

Olivia

Traveled with family

Apr 13, 2025

Disliked: Cleanliness, property conditions & facilities

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10/10 Excellent

Rhys

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stunning location. Brilliant service! Wonderful architecture!

Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with partner

Apr 9, 2025

Liked: Property conditions & facilities

Loved our stay

Stayed 2 nights in Apr 2025

10/10 Excellent

WEI MING

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, a masterpiece by Geoffrey Bawa, architecture hidden and surrounded by nature. Special thanks to Nalinda for the amazing architectural tour, and bird watching tour…was very lucky to spot an elephant by the lake which was a very rare occurrence!

Stayed 1 night in Mar 2025

10/10 Excellent

donald

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Although this is an excellent review I have to say I was a bit surprised at the size of the pools. I like to swim laps but the pools were smaller than I'd thought. My fault, of course (lack of blueprints!). One pool seems to have been given over to the monkeys (lucky them!) which was interesting. But perhaps it was seasonal? Anyway, if you're expecting to swim laps lower those expectations and just enjoy the spectacular view from the infinity perspective of the pool....

Stayed 2 nights in Mar 2025

10/10 Excellent

Marvin

Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.

Stayed 3 nights in Mar 2025

8/10 Good

David

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort is built in a peaceful and serene location around trees, rocks and a lake with some breathtaking scenery. It would benefit from hiring staff with fluent English. Sometimes it was hard to get their understanding.

Stayed 3 nights in Mar 2025

10/10 Excellent

Manami

Traveled with partner

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall experience is on another level. The design and architecture are amazing, with lots of wildlife around the property. The staff are exceptionally professional. The food was excellent, with a wide variety of options, all of which were delicious. One tip: try to avoid the busiest times for breakfast and dinner, as it can get very crowded and noisy. Take some time to walk around the property and immerse yourself in the nature and architecture created by Geoffrey Bawa.

Stayed 1 night in Mar 2025

10/10 Excellent

Haruka

Traveled with group

Feb 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The architecture was superb with the hotel beautifully blending into the nature! I think I had the best night sleep in this hotel as the place was so quiet and pleasant. Also getting to see some monkeys freely wondering around the facility was very refreshing too! The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special. I loved the pool so much that I could stay there the whole afternoon! It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike. Would definitely come back again!

Stayed 1 night in Feb 2025

10/10 Excellent

Jegath

Traveled with group

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.

Stayed 1 night in Nov 2024

10/10 Excellent

Apsara, LEANDER

Traveled with family

Jan 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!

Stayed 1 night in Jan 2025

8/10 Good

Timothy

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

8/10 Good

Pali

Dec 24, 2024

Stayed 1 night in Dec 2024

8/10 Good

Andrew

Traveled with partner

Dec 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.

Stayed 3 nights in Dec 2024

10/10 Excellent

Ann

Nov 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing staff , food & hotel.

Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Traveled with family

Nov 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.

Stayed 3 nights in Nov 2024

10/10 Excellent

Anton

Traveled with partner, Traveled with family

Nov 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.

Stayed 1 night in Nov 2024

2/10 Terrible

Kandiah

Jul 17, 2024

Stayed 1 night in Jul 2024

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About the neighborhood

Kandalama

What's nearby

Restaurants

About this property

Heritance Kandalama

Similar properties

Jetwing Lake

Jetwing Lake

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment