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Tristar Hotel

3.5 star property
Hotel in Kampala with a 24-hour front desk and a restaurant

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Photo gallery for Tristar Hotel

Bar (on property)
Balcony
Front of property
Executive Room | Minibar, desk, soundproofing, free WiFi
Deluxe Room | Balcony

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Plot 1215 Kabowa Road, Kampala
  • Place, Kabaka's Lake
    ‪17 min walk‬
  • Place, Rubaga Cathedral
    ‪4 min drive‬
  • Place, Kabaka's Palace
    ‪4 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, desk, soundproofing, free WiFi

Executive Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, soundproofing, free WiFi

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Minibar, desk, soundproofing, free WiFi

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kampala

Located within a mile (2 km) of Kabaka's Lake, Tristar Hotel is within 2 miles (3 km) of Kabaka's Palace. This 30-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Kabaka's Lake - 17 min walk - 0.9 miles
  • Rubaga Cathedral - 4 min drive - 1.9 miles
  • Kabaka's Palace - 4 min drive - 1.6 miles
  • Makerere University - 7 min drive - 3.4 miles
  • The Acacia Mall - 9 min drive - 4.6 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 36 min drive

Restaurants

  • ‪Sky Beach - Freedom City - ‬3 min drive
  • ‪Luwombo Restaurant,Busabala Road. - ‬14 min walk
  • ‪Shiraz Restaurant and lounge Munyonyo - ‬3 min drive
  • ‪wine bank - ‬5 min drive
  • ‪Chicken tonight makindye - ‬3 min drive

About this property

Tristar Hotel

Hotel in Kampala with a 24-hour front desk and a restaurant
Tristar Hotel features free WiFi in public areas, meeting rooms, and a business center. Airport transportation is made easy with an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a garden.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and free toiletries. Minibars and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 11:30 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Frequently asked questions

Are free cancellation options available at Tristar Hotel?

Tristar Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Tristar Hotel?

This hotel is located in Kampala within a short 18-minute walk of Kabaka's Lake. You'll also find Kabaka's Palace and Kasubi Tombs within a short drive.

Will I be able to park at Tristar Hotel?

No, there isn't parking available at the hotel.

Does Tristar Hotel include a casino on the premises?

No, Tristar Hotel doesn't have a casino.

Is there an indoor pool at Tristar Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tristar Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and a rainfall showerhead as well as a bar.

Does Tristar Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tristar Hotel have a restaurant with a breakfast menu?

No, Tristar Hotel doesn't have a restaurant that serves breakfast.

Will Tristar Hotel allow pets to stay for free?

No, pets aren't allowed at Tristar Hotel.

Are there connecting rooms at Tristar Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tristar Hotel?

The closest major airport to Tristar Hotel is Entebbe Intl. Airport (EBB), which is 23.2 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Tristar Hotel?

No, there aren't any guestrooms with balconies at Tristar Hotel.

Tristar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Moderate hotel away from main centres

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
Stayed 1 night in Aug 2017

8/10 Good

popla

Business traveler
Liked: Cleanliness
Disliked: Amenities
予約が上手く伝わっていない
Stayed 2 nights in Feb 2020