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Casa Miltu Hotel

Property class: 3.5

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Photo gallery for Casa Miltu Hotel

Lobby
Exterior
Living room
Restaurant
Room

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

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Plot 137/139 Ntinda-Nakawa Road, P.O. Box 35756, Kampala
  • Place, Ndere Cultural Centre
    ‪3 min drive‬
  • Place, Metroplex Shopping Mall
    ‪5 min drive‬
  • Place, The Acacia Mall
    ‪5 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Single Room

Room

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Twin Room

Room

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Standard Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Suite

Room

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Kampala

Located in Ntinda within 2 miles (3 km) of Ndere Cultural Centre, Casa Miltu Hotel is within a few miles (5 km) of Metroplex Shopping Mall. This 3.5-star hotel has 45 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. Located centrally in Kampala, it's connected to a shopping center and also close to Kisementi and The Acacia Mall.

What's nearby

  • Ndere Cultural Centre - 3 min drive - 1.6 miles
  • Metroplex Shopping Mall - 5 min drive - 2.8 miles
  • The Acacia Mall - 5 min drive - 3.0 miles
  • Kisementi - 5 min drive - 3.2 miles
  • Baha'i House of Worship - 6 min drive - 3.0 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 65 min drive

Restaurants

  • ‪Taste Budz - Capital Shoppers City - ‬3 min walk
  • ‪Kfc Naguru - ‬2 min drive
  • ‪Old Tymerz - ‬15 min walk
  • ‪Koko's bar - ‬12 min walk
  • ‪Caramel Cafe & Lounge - ‬5 min walk

About this property

Casa Miltu Hotel

Casa Miltu Hotel features free WiFi in public areas, meeting rooms, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for UGX 107480 per person one way. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and TVs with satellite channels. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer hydromassage showers and free toiletries. Other amenities include balconies or patios, private yards, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: UGX 107480 per person (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10 AM—-anytime
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Miltu
Casa Miltu Hotel
Casa Miltu Hotel Kampala
Casa Miltu Kampala
Miltu
Casa Miltu Hotel Hotel
Casa Miltu Hotel Kampala
Casa Miltu Hotel Hotel Kampala

Frequently asked questions

Is a free cancellation option available at Casa Miltu Hotel?

Casa Miltu Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see near Casa Miltu Hotel?

This hotel is situated in Ntinda, close to The Acacia Mall, Uganda Golf Course, and Kasubi Tombs. You'll also find Ndere Cultural Centre and Kisementi within a short drive.

Is there parking available at Casa Miltu Hotel?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Casa Miltu Hotel feature a casino?

No, Casa Miltu Hotel doesn't have a casino.

Will I find an indoor pool at Casa Miltu Hotel?

No, there is no indoor pool at this hotel.

Is Casa Miltu Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and a hydromassage showerhead as well as a restaurant.

Are there hot tubs at Casa Miltu Hotel?

No, this hotel doesn't have a spa tub.

Does Casa Miltu Hotel feature a restaurant that includes a breakfast menu?

Yes, Casa Miltu Hotel serves breakfast for a surcharge from its restaurant.

Will Casa Miltu Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Miltu Hotel.

Are there connecting rooms at Casa Miltu Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Miltu Hotel?

The closest major airport to Casa Miltu Hotel is Entebbe Intl. Airport (EBB), which is about 24.1 mi away.

Are there rooms with balconies at Casa Miltu Hotel?

Yes, every guestroom at Casa Miltu Hotel comes with a balcony/patio.

Casa Miltu Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 5 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

7.8/10

Cleanliness

6.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to stay. Been doing it for over a decade. Like home
Stayed 6 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean and safe place to stay. Security guard was very welcoming and helped me to find the nearest car wash place. Very poor customer service from the night shift staff member who worked on April 28th to May 1st. I arrived at around 2am on April 29th, she hard headset in both ears possibly dosing off. She could hear me walking in to the front desk until i called "hello hello" multiple times. When i talked to he about my reservation that she happened not to have on the list left to her by her supervisor, she seemed to be so bothered by the questions i asked. She gave me a paper to write my information and then a room key followed by directions on how to locate the room. I couldn't understand how she directed me and i asked her to repeat her self which she did,but with alot of frustration. I thought that she was having a bad night or long night. Following moring, i asked her about my reservation that wasn't clarified, she again had the same attitude. 3rd day i received the same attitude. I came to a conclusion that maybe she wasn't trained about customer care. On Tuesday May 2nd, i got a chance to have a different lady at the front desk. Instead she was the opposite of the other one. She saw me and welcomed me with a smile and said hi as well. Too bad i forgot to get the name of the employee who received me at this hotel. And i used to leave in the morning and come back at night, so i didn't get a chance to see any other employees until my last day on Tuesday morning.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience, friendly, value for money.

Comfortable bed, staff exceedingly friendly and helpful. Internet is in lobby/bar only, but is decent and there are many comfortable chairs spread throughout. I'm a repeat customer, and will be again.
Verified review

6/10 Okay

Liked: Cleanliness

The Hotel is confortable and clean, but the road

The road to go anywhere from the hotel is terribl;e by all standards
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

レストランでチップを8000シリングも騙し取られるところでした

部屋は悪くないのですが、レストランがいけません。外国人だと思ってたかろうとしたのか、12000シリングの食事で8000シリングもちっぷをとろうとしました。もちろんすぐ抗議して取り返しましたが、お釣りから勝手に差し引いて、知らぬ顔をしたウェイターがいたのは許せません。他にもクリーニングでドライヤーがないらしく、朝出して同日中に返すことになっているクリーニングが戻らず、翌日に湿ったまま戻った来ました。天日干ししかできないファシリティのようです。
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Had to climb 4 flights of stairs to get to my room, there was no lift, no wifi in the rooms only in the lounge area, the water pressure was VERY low and the rooms are very cramped, and the room was meant to have a patio/balcony and there was nothing expect a window. Will defintly not book this hotel EVER again. Service needs to be jacked up extensively!
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Business Travel

Nice and Clean but bad service seem that hotel is more interested in making more Money than looking after its customers
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Miltu

Comfortable hotel but no wireless in the rooms only in the lobby.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr zu empfehlen für paare

Von meiner anreise beginnent war ich sehr positiv vom gesamten personal beindruckt, alle sind sehr hölflich und freundlich gewesen und haben meine freundin und mich sehr zufriedengestellt.das frühstück war sehr abwechslungsreich, alles sehr frisch und alles sehr sauber, ich empfehle dieses hotel sehr gern weiter weil es so perfekt ist.auch eine zubuchung vor ort für meine freundin war kein problem und verlief reibungslos, daanke an das gesamte personal und bei meinem nächsten besuch sehr, sehr gern wieder!!!
Verified review

6/10 Okay

Disliked: Property conditions & facilities

hotel Miltu

The hotel is comfortable and one of the cheapest in Kampala - however there are still quite a few issues they have to solve before they are internationally acceptable. First of all there was no hot water in my room - the water heater was not functioning. The windows were not very well isolated so the car noise from the street was quite evident and noisy all through the night. Finally the wireless internet access was only available in the lobby so working from the rooms was impossible.
Verified review

4/10 Poor

Disliked: Staff & service
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Disliked: Room comfort