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Hearthstone Lodge by Bear Country

3.0 star property

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Exterior
Suite, Multiple Beds | Living area | 32-inch LCD TV with digital channels, TV, DVD player
Sauna
Lobby
Studio Efficiency Queen | 8 bedrooms, individually decorated, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
3170 Creekside Way, Sun Peaks, BC, V0E 5N0
  • Place, Sun Peaks Resort
    ‪1 min walk‬
  • Place, Sun Peaks Golf Course
    ‪1 min walk‬
  • Place, Sundance Express
    ‪2 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪62 min drive‬

Room options

About the neighborhood

Sun Peaks

Located in Village Center, Hearthstone Lodge by Bear Country is next to Sun Peaks Resort and Sun Peaks Golf Course. This 70-room, 3-star resort has 4 restaurants, ski-in/ski-out access, and free in-room WiFi.
View more Resorts in Sun PeaksOpens in a new window

What's nearby

  • Sun Peaks Resort - 1 min walk - 0.0 miles
  • Sun Peaks Golf Course - 1 min walk - 0.0 miles
  • Platter Lift Ski Lift - 1 min walk - 0.1 miles
  • Sundance Express - 2 min walk - 0.1 miles
  • SunBurst Express - 5 min walk - 0.3 miles

Getting around

  • Kamloops, BC (YKA) - 55 min drive

Restaurants

  • ‪The Annex - ‬5 min walk
  • ‪Bottoms Bar & Grill - ‬2 min walk
  • ‪Sunburst Lodge - ‬21 min drive
  • ‪Masa's Bar & Grill - ‬4 min drive
  • ‪Vertical Cafe - ‬1 min walk

About this property

Hearthstone Lodge by Bear Country

Ski-in/ski-out access, 2 hot tubs, and free WiFi in public areas are featured at Hearthstone Lodge by Bear Country. Self parking is available for CAD 15.75 per night. The front desk has multilingual staff that can help secure valuables, and offer advice about sights and eateries nearby. Other amenities at this ski resort include conference space, laundry facilities, and a convenience store.
Guests can expect to find free WiFi and 32-inch LCD TVs with digital channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchenettes, sitting areas, and refrigerators are other standard amenities.
2 hot tubs are on site. Other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Sun Peaks Grand Hotel & Conference Centre
Village Center
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,028 reviews
$108 nightly
The price is $126
Jun 7 - Jun 8
Total with taxes and fees
Sun Peaks Grand Hotel & Conference Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 15.75 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 hot tubs
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Toaster

More

  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: CAD 50.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Hearthstone Lodge, 3170 Creekside Way, Sun Peaks]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 19 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 15.75 per night
  • Late check-out fee: CAD 50.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Hearthstone Lodge Sun Peaks
Hearthstone Sun Peaks
Hearthstone Lodge Bear Country Sun Peaks
Hearthstone Lodge Bear Country
Hearthstone Bear Country Sun Peaks
Hearthstone Bear Country
Hearthstone By Bear Sun Peaks
Hearthstone Lodge by Bear Country Resort
Hearthstone Lodge by Bear Country Sun Peaks
Hearthstone Lodge by Bear Country Resort Sun Peaks

Frequently asked questions

What's there to do within easy reach of Hearthstone Lodge by Bear Country?

This resort is situated in Village Center, just steps from Sun Peaks Resort and Sundance Express, and within a short walk of Sun Peaks Golf Course. You'll also find Platter Lift Ski Lift and SunBurst Express less than a mile away.

Is there parking available at Hearthstone Lodge by Bear Country?

Yes, parking is offered for CAD 15.75 per night. Wheelchair-accessible parking is also available for guests.

Does Hearthstone Lodge by Bear Country have a casino at the property?

No, Hearthstone Lodge by Bear Country doesn't have a casino.

Is there an indoor pool at Hearthstone Lodge by Bear Country?

No, this resort doesn't have an indoor pool; however, there are 2 hot tubs.

What do couples enjoy most about Hearthstone Lodge by Bear Country?

There are many amenities for couples at this resort, including 4 restaurants and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at Hearthstone Lodge by Bear Country?

No, this resort doesn't have a spa tub.

Does Hearthstone Lodge by Bear Country have a restaurant with a breakfast menu?

No, Hearthstone Lodge by Bear Country doesn't have a restaurant that serves breakfast.

Will Hearthstone Lodge by Bear Country allow pets to stay for free?

No, pets aren't allowed at Hearthstone Lodge by Bear Country though service animals are welcome.

Are there connecting rooms at Hearthstone Lodge by Bear Country?

Yes, this resort has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hearthstone Lodge by Bear Country?

The closest major airport to Hearthstone Lodge by Bear Country is Kamloops, BC (YKA), which is about 27.3 mi away.

Are there rooms with balconies at Hearthstone Lodge by Bear Country?

Yes, some guestrooms at Hearthstone Lodge by Bear Country offer a balcony.

Does Hearthstone Lodge by Bear Country host weddings?

Take advantage of the wedding venue at Hearthstone Lodge by Bear Country if you plan to say "I do" during your trip.

Hearthstone Lodge by Bear Country Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 87 out of 252 reviews
Rating 8 - Good. 115 out of 252 reviews
Rating 6 - Okay. 38 out of 252 reviews
Rating 4 - Poor. 8 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything, mountain bike storage.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing
Stayed 2 nights in Jul 2022
Verified

8/10 Good

HYEYEON

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfriendly staffs. Other than that, everything was good.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Jo-ana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was very hot and the bed was unusably hard. We rented a king bed and had to sleep on the pull out as the mattress was like a rock
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
There is no staff during office hour or maybe it is off season
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Wincell

Liked: Cleanliness
There was no one at the front desk when we got there. It was an inconvenience for us to phone them then they didn’t answer, and tried it again and again. For the third time, they finally answer and told them we need to check in. We requested more coffee but that never came. We stayed 2 nights. Room is clean otherwise, plus spacious and there’s kitchenette so that’s a plus.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Lori

Liked: Cleanliness
This property is well situated in Sunpeaks Village, in the midst of all the shops and close to the primary ski lifts, golf course and other amenities. Front desk staff were friendly but the back office person (?manager) was quite dismissive and not very willing to respond to questions or address concerns. The suite was spacious, clean and comfortable. There is seating for 4-5, plus the dinette. There is no air conditioning, so the unit was very hot, in spite of a recent dip in temperature. Parking is underground, and well lighted, and BC fragrant. This location needs to repair its ice machines. We did not use the hot tub. Pets are not permitted at this facility. It was good value, but there are other locations in the village that step up their hospitality a bit better.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le stationnement était payant.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Man

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location of this hotel has a huge advantage for skiers. Hotel is old but clean. Only one elevator in peak hours made waiting time long especially you have luggages for check out. I used stairs most of the time during my stay and they are bright and clean.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, Queen loft rooms have lots a space for 2 people.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the village, close to everything. Very easy to ski in, and out.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff. Hotel is in the perfect spot and a great space for families!
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay - would come again

Strategic location, easy to ski on and off the hill. The suite we had was well-appointed and we found the bed to be very comfortable. We were facing the street and it was quiet.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. nice and close to everything in the village
Stayed 4 nights in Jan 2022
Verified

4/10 Poor

VALERIE

Disliked: Staff & service
We were very disappointed that the manager of the lodge refused a modification of our dates, requested considering the road closures (big detour through Hwy 3), the severe winter conditions (lots of snow on the road, and minus 30 degrees), and the new Covid-19 restrictions implemented 2 days before. Very strict conditions of cancellation. and on their website, they promoted flexible cancellation conditions because of the road closures!
Stayed 5 nights in Dec 2021
Verified

8/10 Good

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice size and the fireplace takes the chill off. It was very cold out when I was there. My room had a handy kitchenette that had all we need except additional garbage bags. The hotels location is fantastic. Easy access to the ski hill, pubs and restaurants. If there was a negative it’s that the front desk isn’t staffed in the evening and when my key to my room stopped working it took 30 minutes to get some help.
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

Akiko

Liked: Cleanliness, property conditions & facilities, room comfort
Not having the front desk open was inconvenient. If that information was provided ahead of time, we would be better prepared to go to other hotel to check in. Keys that were issued didn’t work to open our room was not welcomed, either. Thankfully, the front desk staff from Cahilty came quickly to replace the keys so we didn’t have to go back there.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities
The property is very well located right at the village, we stayed at a very quiet time beginning of November so hardly anyone there, not even front desk people ;). We enjoyed the hot tub, walking around the area every day. The room was a bit dated, nothing fancy, it was fine for the price. We enjoyed our stay.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Oct 2021
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Italian restaurant Capones, is on the hotel premises. Clean, basic room, excellent location in the village and the bed is firm but comfortable
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Older but clean and comfortable

Didn’t realize there was no a/c, the room was hot. We were provided with an ancient fan, and the window didn’t open much. Also, the water pipes squealed when having a shower. Otherwise, everything was lovely and very clean.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay would come back again.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all the shops and cafes
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the kitchen area with a full size fridge, toaster and stove top. There really wasn't any need for a dishwasher, a toaster oven might be nice as well but overall, it sufficed for us.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the village stroll & beside the ski lifts
Stayed 3 nights in Mar 2021