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Anantara Kalutara Resort

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Photo gallery for Anantara Kalutara Resort

Exterior
Premium bedding, minibar, in-room safe, desk
4 restaurants; breakfast, lunch, and dinner served
Deluxe Ocean View Room | Premium bedding, minibar, in-room safe, desk
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
St Sebastian Rd Katukurunda, Kalutara
  • Place, Kalutara Bodhiya
    ‪7 min drive‬
  • Place, Kalatura Beach
    ‪10 min drive‬
  • Place, Richmond Castle
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Ocean View Room

Deluxe Ocean View Room | Premium bedding, minibar, in-room safe, desk

Deluxe Ocean View Room

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Lagoon View Room

Deluxe Lagoon View Room | Premium bedding, minibar, in-room safe, desk

Deluxe Lagoon View Room

  • Lagoon view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Garden View Room

Premier Garden View Room | Premium bedding, minibar, in-room safe, desk

Premier Garden View Room

  • Garden view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Poolside Room

Deluxe Poolside Room | Premium bedding, minibar, in-room safe, desk

Deluxe Poolside Room

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Suite

Ocean View Suite | Premium bedding, minibar, in-room safe, desk

Ocean View Suite

  • Ocean view
  • 1292 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Anantara Riverview Suite

Premium bedding, minibar, in-room safe, desk

Anantara Riverview Suite

  • Lagoon view
  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Pool Villa Residence

One Bedroom Pool Villa Residence | Premium bedding, minibar, in-room safe, desk

One Bedroom Pool Villa Residence

10.0 out of 10
Exceptional
(1 review)
  • 1485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sir Goeffrey Bawa Pool Suite

Sir Goeffrey Bawa Pool Suite | Premium bedding, minibar, in-room safe, desk

Sir Goeffrey Bawa Pool Suite

  • Lagoon view
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Pool Villa Residence

Two Bedroom Pool Villa Residence | Premium bedding, minibar, in-room safe, desk

Two Bedroom Pool Villa Residence

  • 2723 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Anantara River View Suite

Premium bedding, minibar, in-room safe, desk

Anantara River View Suite

  • Sleeps 3
  • Free WiFi

View all photos for Ocean View Suite

Interior

Ocean View Suite

  • Sleeps 3
  • Free WiFi

View all photos for Anantara River View Suite

Bathroom | Separate tub and shower, free toiletries, bathrobes, slippers

Anantara River View Suite

  • Sleeps 3
  • Free WiFi

Anantara Ocean View Suite

  • Ocean view
  • 1593 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Kalutara

Located 2.8 mi (4.6 km) from Kalutara Bodhiya, Anantara Kalutara Resort is within a 15-minute drive of Richmond Castle. This 141-room, 5-star resort welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool.
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What's nearby

  • Kalutara Bodhiya - 7 min drive - 2.8 miles
  • Kalatura Beach - 10 min drive - 3.9 miles
  • Richmond Castle - 11 min drive - 4.8 miles
  • Pothupitiya Beach - 13 min drive - 6.4 miles
  • Beruwela Harbour - 17 min drive - 8.0 miles

Getting around

  • Aluthgama Railway Station - 39 min drive
  • Bandaranaike Intl. Airport (CMB) - 97 min drive

Restaurants

  • ‪Olu - ‬1 min walk
  • ‪Aqualina Italian Restaurant - ‬1 min walk
  • ‪Urban Taste - ‬4 min drive
  • ‪Upper Deck - ‬1 min walk
  • ‪Domino's Pizza - ‬5 min drive

About this property

Anantara Kalutara Resort

Guests of Anantara Kalutara Resort enjoy a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free valet parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer free toiletries and bathrobes, and beds sport premium bedding. Balconies or patios, sitting areas, and minibars are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Anantara Spa has 12 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

2 restaurants; breakfast, lunch, and dinner served
Avani Kalutara Resort
Kalutara
  • Pool
  • Hot tub
  • Spa
  • All inclusive plans available
8.0 out of 10, Very Good, 88 reviews
$118 nightly
The price is $143
Jul 2 - Jul 3
Total with taxes and fees
Avani Kalutara Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Acquolina
  • Olu
  • Spice Traders
  • Upper Deck

Things to do

  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a designated quarantine resort. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 40 for adults and USD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Anantara Kalutara
Anantara Kalutara Resort Sri Lanka
Anantara Kalutara Sri Lanka
Anantara Kalutara Resort Resort
Anantara Kalutara Resort Kalutara
Anantara Kalutara Resort Sri Lanka
Anantara Kalutara Resort Resort Kalutara

Frequently asked questions

Is free cancellation available at Anantara Kalutara Resort?

Anantara Kalutara Resort offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Anantara Kalutara Resort?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Anantara Kalutara Resort on Jun 12, 2026 start from $263, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Anantara Kalutara Resort?

This resort is located in Kalutara, close to Kalatura Beach, Kalutara Bodhiya, and Richmond Castle. You'll also find Pothupitiya Beach nearby.

Is parking available on site at Anantara Kalutara Resort?

Yes, valet and self parking are offered for free at the resort.

Is there a spa at Anantara Kalutara Resort?

Anantara Spa is the resort's spa and services include Ayurvedic treatments, massages, and mani/pedis.

Does Anantara Kalutara Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and a poolside bar at this resort.

Does Anantara Kalutara Resort have a casino on the premises?

No, Anantara Kalutara Resort doesn't have a casino.

Will I find an indoor pool at Anantara Kalutara Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Anantara Kalutara Resort?

There are many amenities for couples at this resort, including 4 restaurants and an outdoor pool plus some guestrooms feature a private plunge pool.

Are there hot tubs at Anantara Kalutara Resort?

No, but this resort does have a steam room.

Does Anantara Kalutara Resort have a restaurant that serves breakfast?

Yes, Anantara Kalutara Resort has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Will Anantara Kalutara Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Anantara Kalutara Resort.

Are there connecting rooms at Anantara Kalutara Resort?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Are there rooms with balconies that I can book at Anantara Kalutara Resort?

Yes, every guestroom at Anantara Kalutara Resort comes with a balcony/patio and some offer ocean and garden views.

Does Anantara Kalutara Resort have a wedding venue on site?

There are wedding services available at Anantara Kalutara Resort if that's in your vacation plans.

Anantara Kalutara Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Manjula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly staff, beautiful property, private beach access.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a little dated in its interior quality, staff very attentive, food was great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Yee Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and beautiful environment
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A bit late but we had a great stay. Highlight was Kumara the yoga teacher who adjusted the level as i was the only one that turned up. Guys around the resturant pool were good. And the office lady who helped me off site when she was walking hone and i had an issue.
Verified

10/10 Excellent

tomohiko

Liked: Cleanliness, staff & service
great
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic resort..

A nice clean hotel, the staff service was exceptional. The position of the hotel was in a secluded island and the buildings were newish. My main worry was that i wouldn't have an internet at times, but again, i was pleased that it was an always on. The food was of a very high standard, the two restaurants both served meals for their respective cuisines. The buffet restaurant did a bit of everything.. Had a ace time, very much having to leave the place.
Stayed 10 nights in Oct 2023
Verified

4/10 Poor

Maryline

An average hotel pretending to be a luxury hotel, I've stayed at several Anantara properties. This by far would be the lowest rated of the lot. Located in a not ideal area. Not a nice beach and the lagoon is not particularly beautiful either. Service, especially in the main building and main restaurant, is inadequate in relation to the standards of an Anantara resort. The restaurant is like a waiting room in a train station and you constantly feel like a volunteer in a kindergarten. ...... There is no question of relaxed dining in a luxurious ambience here. Photoshop has also done its job here with the official pictures. The quality and selection of the food is mediocre, especially compared to other hotels (we know what we are talking about as we were guests in 6 excellent 5 star hotels during our round trip). On top, food and drinks are totally overpriced (sometimes 3 times the price of better 5 star hotels in the country........Pizza Magaretha 18 US $.... with what justification remains a mystery to me. No value for money! Maintenance on buildings are needed especially on the pool decks ……never saw a 5 star hotel neither any anatara in this bad shape. Fish smells from the head my regards to the poor management of the hotel….. totally overpriced hotel with poor facilities. We are very disappointed with this Anantara Resort because it does not have the usual standard and totally overpriced........ Travel 174 km south to Tangalle and check at Anantara peace heaven !
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どこよりも居心地の良いホテルです。
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Terence

Liked: Cleanliness, property conditions & facilities
Good and bad. It’s a beautiful property with beautiful pools. But there’s nothing to do in or around. Food and drink is grossly overpriced, and I speak as someone who had just spent 5 days at the best hotel in Colombo, which was cheap in comparison. Service which is meant to be friendly becomes intrusive and formulaic. Expect several calls a day to the room. This is what I come on holiday to get away from. For instance, order room service and 5 minutes later a call to see how it is - which means interrupting your meal and answering the phone. In the end I ignored all calls. Unfortunately I could not find a way to silence the room phone, or I would have done. This was exacerbated by the fact that I was added to the WhatsApp of a manager without warning on the day before arrival, and then sent numerous messages trying to upsell services. There are some security issues. The pool villas cannot be locked. Yes the garden is surrounded by a wall, but it would only take a ladder. I did not like the idea of sleeping in an unlocked room. It would not be an issue but for the fact that a public road bisects the resort by the villas and therefore practically anyone can gain access, as is evidenced by the touts that congregate daily.
Stayed 5 nights in Feb 2022
Verified

4/10 Poor

Verified traveler

We had a very disappointing experience with expedia and the resort. After booking the travel , we realized that there is going to be a rain storm during our stay, so we rushed to cancel half a hour after our booking . Expedia and Anantara failed to return our money. This experience will stop us from booking through expedia let alone stay at Anantara in the future.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel, nicht so gute Lage!

Es ist ein sehr schönes Hotel. Die Lage ist jedoch nicht optimal. Kein schöner Strand und auch die Lagune ist nicht besonders schön.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
It rained heavily all the time I was there.. beautiful property but no real beach to speak of. Spa area & treatment was great.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service at an amazing venue, with good food and relaxing conditions
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Rua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reaort is amazing , the staff is excelenet they try thier best to make you satisfid and happy , the facilities , the spa was great specially the female lady nadeka she is talented overall i will recomend this resort
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Mandy

Disliked: Staff & service
An average hotel pretending to be a luxury hotel, during the hot days hotel smells like a cesspit, avoid the expensive rooms next to the cesspit. Very unprofessional staff.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything so good , excellent service.! Perfect place for Vacation , quite but, close to every thing we need..! Can’t wait to comeback. Already missed everything..! Well come Dancer almost make my tear come out..! Fell like we are Royalty..! We have everything in Once Resort Spa, Gym. Restaurant 24 hours.! Can walk to the Ocean beautiful View can not say enough..! Love love and love ..!
Stayed 3 nights in May 2019
Verified

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had such a wonderful stay and loved everything about the facility, the rooms, and the helpful staff, especially the manager there Mr. Gihal. He made sure we were comfortable and pleased at all times and was extremely hospitable! If you end up staying there make sure to ask for him, because he will make your stay worthwhile
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage, das Hotel, das freundliche Personal, die Zimmer waren super.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

KatharinaM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a most enjoyable stay at the Anantara. Beautiful and quiet location, outstanding buffets, 2 lovely swimming pools (so big!) and delicious 2 restaurants Asian and Italian with outstanding service. We will be back one day! Can highly recommend. Also stayed with baby, and they were most accommodating an helpful.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to unwind

We stayed here after Galle. It’s quite a new property and provides a perfect way to unwind and relax. The rooms, food, pool and gym are all great. I’d definitely recommended this as a place to unwind and relax. It’s not next to anything so you will need a driver to visit Bentota or anywhere else but if you’re just looking to unwind then I’d book this over the properties at Bentota (we visited for the day and were happy with where we’d chosen)
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good Well managed , great staff Would well recomend
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really fantastic ,,, Big mention to our Waitor Jeeva and the chefs All round very good !!
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean place for relaxation but beach is not suitable for children. Strong current and high waves.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Ge

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Zimmer, Speisen, Spa, Sauberkeit und Lage sind hervorragend. Service insbesondere im Haupthaus und Hauptrestaurant sind ungenügend im Verhältnis zum Anspruch an ein Anantara-Resort.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

h

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very beautiful with lots of great activities. the room was spacious and pool was a nice place to relax at. the only and main negative comment I have about this place is that the service and staff are extremely extremely slow. anything that I ordered, I would have to ask at least 3 times to finally get my order taken, the staff always seemed lost and confused when I asked a question or ordered something. every single order I made was delayed by 45 minutes to an hour. for example, I ordered a chocolate milkshake that took exactly an hour to finish. I had an amazing time at the resort but this poor service really ruined the experience. there really needs to be better management or more staff. if the staff are managed properly this shouldn't be happening
Stayed 6 nights in Dec 2018

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