I was disappointed with the outdated and rundown condition of the rental unit. The carpet was rather dirty. The furniture was also old. The dishwasher was circa 1990s with rusted exposed metal on the dish rack. This is a safety hazard.The washer/dryer worked (fortunately) but I'd expect to be given more than 1 package of clothes detergent for the price I paid for the rental. Finally, the toilet bowel was severely stained. It was obvious that the owners did not spend any money to update/maintain the unit. Not worth the money.
Firstly, I booked the property because it had a washed and dryer and kitchen. Unfortunately, the washer did not work well. We reported it multiple times and had multiple employees up in our room only to tell us everything was fine. It wasn’t. We had to run the washer 3-4 cycles for each load before it would actually drain and unlock our clothes. Not optimal when you are literally zipping up your suitcases for the airport and your clothes are in a washer filled with water and lid locked. Also, there is a massive abandoned truck steps from our parking, right across the steeet with an entire homeless camp and active selling/usage of drugs, clearly visible from the main road and to our children. The convenience store right next door was also a homeless camp. Aggressively approaching us and asking my daughter for the bananas she just bought. Nice that our elevator/pool/stairwell required key access bc I would have felt really uneasy staying here with our kids otherwise. But wonderful view from the pool and balconies and a treat to sleep every night listening to the waves. Sadly, I don’t think we’ll be back because of the crime activity in the area and safety concerns.
The property was beautifully manicured with new chairs, tables and chaise. Kids loved the pool at night with the changing colors. Amazing views of the beach from just about every lanai on the property.
Wonderful ocean views and a beautiful pool. There are no other amenities. Great staff and they respond right away to any concern. The location is great but restaurants are a pretty long walk away.. 15 minutes
In a good location and staff was great. The appliances and furniture are very old. The carpet wasn't put in properly, sticks up. Needs to be updated/ remodeled. Great views.
Spacious rooms, sofa beds really aren’t comfortable to sleep on but the beds are good. The salt pool is right next to the beach, in the early morning you can see sea life that was washed into the pool during the high tide, very exciting for the kids.
Great view and wonderful staff- we arrived earlier than check in after leaving a condo where we did not have a good experience and decided to leave. The staff at the Aston were so accommodating allowing us to leave our luggage and even groceries with them so we could still enjoy Kona and when our room was ready, they placed our luggage in the room and our groceries in the frig! We had cold drinks waiting for us when we returned. The view was awesome! Close to everything in Kona you would want to do. Will definitely stay here again!
The beach theme arrangement set above the rocky shoreline. The natural and man-made tide pools. The perfect vantage point to view the sunset.
We loved being right on the ocean and getting to watch and hear it all the time. We enjoyed how quiet and uncrowded this hotel was even though there were lots of people. Would definitely stay again!
Spacious condo with a full kitchen, 2 full bathrooms, washer and dryer, big comfortable bed, sofa bed, beautiful view of the ocean, nice property, affordable, better than a hotel at the same price.
Loved the room and loved the view! The staff was friendly snd helpful. The room was clean, no complaints at all. Would stay there again!
We stayed two nights here at the end of our trip and it was by far our favorite place out of the five we stayed. The view was awesome as was the salt water pool. We booked two tours through the concierge which were amazing too (Royal Kona luau and Dolphin Discoveries boat trip). Everyone was very accommodating. My son loved the PlayStation and free game rentals as well while I loved the full kitchen and washer and dryer!
This was more than beautiful. Coffee on the lanai to the crashing waves was a beautiful way to end a Hawaiian vacation. The hotel was clean staff were amazing and very helpful I will be visiting again the next time I'm on the big island
Our unit smelled like mildew, urine and fried fish. The kitchen floor, counter tops, and stove were covered in grease. In fact, the floor was dangerous to walk on it was so greasy. We bought our own Lysol wipes, because when we asked for room deodorizers, they didn't have any, but it wouldn't have mattered. The odor was way beyond anything a plug in could have taken care of. Someone did come to our room to spray something in our air conditioning unit. It didn't make any difference at all. We knew of three other guests that were having the same problems with their units, so we checked out after less than 24 hours. We were becoming physically ill with headaches and nausea.
This condo complex has a great location right on the beach. The ocean view room is really a partial view, so if you want a full view go for the ocean front room. Our room was updated and the bathrooms and kitchen were nice. The bed was comfy but the furniture in the living area is bare minimum and not very comfortable. The couch was a roll away, but we never ended up using it so I'm not sure it even had sheets. There were no extra blankets or pillows but they did give us some old blue pool towels. We couldn't get the DVD player to work but they did have a free DVD rental box, and the tv got just a few channels. The kitchen was equipped with the bare minimum as well, but enough to do simple cooking. The maid service is simple towel replenishment and making the bed. - don't expect them to wipe any surfaces or do anything in the kitchen. Our toilet was dirty when we got there but they cleaned it better the next day. We used the pool the first night but the water smelled so bad we didn't use it again. They deny any construction but they were doing the landscaping and repairing and one of the units was getting redone so they Had padding up in the elevator. We couldn't really hear any noise though, so it didn't disrupt our stay. The front desk staff was very nice and helpful. I think this place has potential but we were a little disappointed. The best part was the location right on the water and hearing the ocean and having that view on the lanai.
Great location in Kona. Away from the crowd, but close enough to be a short drive.
This hotel is very value to stay . Staff is very helpful. You need to find a restaurant for three meals. Will return again and recommend to friends. - Sue from Boston, USA
Fantastic view of ocean. Grilled out at sunset one night - very relaxing. Full updated kitchen helped with costs. Also had washer/dryer. Rooms larger than we expected, very clean. When had problem with sink it was fixed right away - left message with front desk since leaving early for Volcano and when we got back everything was done. Did not try to walk into town but if younger may have considered. Would definitely stay here again.
Wonderful getaway. Staff was awesome, location was great and rooms were clean! Will be back!
Magic Sands Beach is within 2 miles (3 km) of Aston Kona by the Sea while other popular attractions such as Kahalu'u Beach Park are within 3 miles (5 km). This 44-room, 3-star condo building has conveniences like an outdoor pool, free self parking, and a spa tub.
Each condo is individually decorated and features a kitchen, 2 bathrooms, and a balcony. Guests can expect to find a TV with cable channels and a DVD player. Other standard amenities include a washer/dryer, a coffee maker, and a rice cooker. Housekeeping is available on request.
Guests staying at Aston Kona by the Sea enjoy an outdoor pool, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. Front-desk staff can assist with tours/tickets and luggage storage. Other amenities at this beach condo building include conference space, free newspapers, and a terrace.
I was disappointed with the outdated and rundown condition of the rental unit. The carpet was rather dirty. The furniture was also old. The dishwasher was circa 1990s with rusted exposed metal on the dish rack. This is a safety hazard.The washer/dryer worked (fortunately) but I'd expect to be given more than 1 package of clothes detergent for the price I paid for the rental. Finally, the toilet bowel was severely stained. It was obvious that the owners did not spend any money to update/maintain the unit. Not worth the money.
Firstly, I booked the property because it had a washed and dryer and kitchen. Unfortunately, the washer did not work well. We reported it multiple times and had multiple employees up in our room only to tell us everything was fine. It wasn’t. We had to run the washer 3-4 cycles for each load before it would actually drain and unlock our clothes. Not optimal when you are literally zipping up your suitcases for the airport and your clothes are in a washer filled with water and lid locked. Also, there is a massive abandoned truck steps from our parking, right across the steeet with an entire homeless camp and active selling/usage of drugs, clearly visible from the main road and to our children. The convenience store right next door was also a homeless camp. Aggressively approaching us and asking my daughter for the bananas she just bought. Nice that our elevator/pool/stairwell required key access bc I would have felt really uneasy staying here with our kids otherwise. But wonderful view from the pool and balconies and a treat to sleep every night listening to the waves. Sadly, I don’t think we’ll be back because of the crime activity in the area and safety concerns.
Aloha, We are so sorry about the washer. We apologize for the inconvenience. As for the homeless unfortunately we can not control the situation but we do apologize that it affected your stay and we would love for you to come back.
The property was beautifully manicured with new chairs, tables and chaise. Kids loved the pool at night with the changing colors. Amazing views of the beach from just about every lanai on the property.
Aloha, We're so pleased to hear that you enjoyed your stay with Kona By The Sea! We hope you're going home with wonderful memories of your time on Hawaii Island that will last a lifetime. Mahalo!
Wonderful ocean views and a beautiful pool. There are no other amenities. Great staff and they respond right away to any concern. The location is great but restaurants are a pretty long walk away.. 15 minutes
Mahalo for staying with us. We hope to see you again!
In a good location and staff was great. The appliances and furniture are very old. The carpet wasn't put in properly, sticks up. Needs to be updated/ remodeled. Great views.
We apologize for not meeting your expectations. Each unit is individually owned, they are all furnished differently. We appreciate your feedback, that way our Owners are notified about them too! We do offer a maintenance and housekeeping personnel on duty to fix any problem that may arise in the units. We hope you visit us again soon!
Spacious rooms, sofa beds really aren’t comfortable to sleep on but the beds are good. The salt pool is right next to the beach, in the early morning you can see sea life that was washed into the pool during the high tide, very exciting for the kids.
Aloha, Thank you for staying with us, each unit is individually owned, and feedback like this helps us and our owners! Please visit us again soon! The salt pool awaits.
Great view and wonderful staff- we arrived earlier than check in after leaving a condo where we did not have a good experience and decided to leave. The staff at the Aston were so accommodating allowing us to leave our luggage and even groceries with them so we could still enjoy Kona and when our room was ready, they placed our luggage in the room and our groceries in the frig! We had cold drinks waiting for us when we returned. The view was awesome! Close to everything in Kona you would want to do. Will definitely stay here again!
Mahalo Bree for you wonderful and detailed review! We are so happy to hear that you enjoyed your stay with us! We look forward to seeing you and your family again soon.
The beach theme arrangement set above the rocky shoreline. The natural and man-made tide pools. The perfect vantage point to view the sunset.
Aloha James! Mahalo for staying with us! We like being by the ocean along with the beach theme too! We pride ourselves on being next to the ocean with an amazing view every evening. We hope to see you again soon!
We loved being right on the ocean and getting to watch and hear it all the time. We enjoyed how quiet and uncrowded this hotel was even though there were lots of people. Would definitely stay again!
Thank you so much Joy for staying with us. We are so happy to hear that you enjoyed your stay with us! Please visit us again soon!
My sincerest apologies for what you and your family experienced during your stay. I'll inform the right departments to let them know where we can improve to better accommodate our guest overall experience. We hope you will give us a chance to make this right and improve your experience with us if you choose to stay with us in the future.