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The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property
Luxury resort on the beach, with 5 outdoor swimming pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

Hypo-allergenic bedding, down comforters, in-room safe
5 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Hypo-allergenic bedding, down comforters, in-room safe
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Turtle Bay Palmer Course
    1 min walk
  • Turtle Beach
    2 min walk
  • Turtle Bay
    2 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    76 min drive

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Room options

View all photos for Standard Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Partial Ocean View

  • 478 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Balcony, Ocean View

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Balcony, Oceanfront

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Partial Ocean View

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 478 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Studio Suite, 1 King Bed with Sofa bed, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Club Studio Suite, 1 King Bed with Sofa bed, Oceanfront

  • 725 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Oceanfront

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Oceanfront

  • 1450 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Ocean View (Balcony)

Hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Ocean View (Balcony)

  • 478 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Studio Suite, Multiple Beds, Lanai, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Luxury Studio Suite, Multiple Beds, Lanai, Oceanfront

  • 725 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bungalow, Connecting Rooms, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Bungalow, Connecting Rooms, Oceanfront

  • 1480 sq ft
  • Beach view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Lanai)

Hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds, Ocean View (Lanai)

  • 478 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Oceanfront (Lanai)

Hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Oceanfront (Lanai)

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Lanai, Partial Ocean View

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed with Sofa bed, Lanai, Partial Ocean View

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Studio Suite, 1 King Bed with Sofa bed, Oceanfront

Luxury Studio Suite, 1 King Bed with Sofa bed, Oceanfront | Hypo-allergenic bedding, down comforters, in-room safe

Luxury Studio Suite, 1 King Bed with Sofa bed, Oceanfront

  • 725 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Patio, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Bungalow, 1 King Bed with Sofa bed, Patio, Oceanfront

  • 740 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, Multiple Beds, Patio, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Bungalow, Multiple Beds, Patio, Oceanfront

  • 740 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Bungalow, 1 King Bed with Sofa bed, Oceanfront (Patio)

Hypo-allergenic bedding, down comforters, in-room safe

Club Bungalow, 1 King Bed with Sofa bed, Oceanfront (Patio)

  • 740 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Bungalow, Multiple Beds, Oceanfront (Patio)

Hypo-allergenic bedding, down comforters, in-room safe

Club Bungalow, Multiple Beds, Oceanfront (Patio)

  • 740 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Partial Ocean View (Lanai)

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Partial Ocean View (Lanai)

  • 478 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms, Kitchen, Ocean View (Balcony)

Hypo-allergenic bedding, down comforters, in-room safe

Villa, 4 Bedrooms, Kitchen, Ocean View (Balcony)

  • 2391 sq ft
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Kitchen, Ocean View (Balcony)

Hypo-allergenic bedding, down comforters, in-room safe

Villa, 3 Bedrooms, Kitchen, Ocean View (Balcony)

  • 1684 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Club Room, 1 King Bed, Oceanfront

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe

Club Room, 2 Queen Beds, Oceanfront

  • 478 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Lanai, Ocean View

Hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Lanai, Ocean View

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
Exterior
Courtyard by Marriott Oahu North Shore
Pool
Kids pool
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (999)
The price is $325
per night
$383 total
includes taxes & fees
Nov 6 - Nov 7
Courtyard by Marriott Oahu North Shore

About the neighborhood

Kahuku

The Ritz-Carlton O‘ahu, Turtle Bay places you next to Turtle Bay Beach and a short drive from other popular attractions like Sunset Beach. This 443-room, 5-star resort has 5 outdoor pools along with a golf course and a full-service spa.
View more Resorts in KahukuOpens in a new window

What's nearby

  • Turtle Beach - 2 min walk
  • Turtle Bay - 2 min walk
  • Turtle Bay Beach - 8 min walk
  • Sunset Beach - 10 min drive
  • Banzai Pipeline - 13 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 76 min drive

Restaurants

  • ‪Giovanni's Shrimp Truck - ‬7 min drive
  • ‪Ted's Bakery - ‬7 min drive
  • ‪Kahuku Shrimp & Thai Food Truck - ‬4 min drive
  • ‪North Shore Shrimp Truck - ‬13 min drive
  • ‪The Elephant Shack - ‬9 min drive

About this property

The Ritz-Carlton O‘ahu, Turtle Bay

Luxury resort on the beach, with 5 outdoor swimming pools
The Ritz-Carlton O‘ahu, Turtle Bay features a golf course, a full-service spa, and 5 outdoor pools. Parking is available for USD 47.18 per night (USD 47.18 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach resort include a children's pool, a gym, and 2 spa tubs.
Guests can expect to find free WiFi and 65-inch flat-screen TVs with cable channels and pay movies. Beds sport down comforters and bathrooms offer hair dryers. Other amenities include refrigerators, ovens, and coffee makers. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (USD 47.18 per night; includes in/out privileges)
  • Secured, uncovered valet parking on site (USD 47.18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alaia
  • Lei Lei's Bar & Grill
  • Off the Lip
  • Roy's Beach House
  • Sunset

Things to do

  • 18-hole golf course
  • 2 spa tubs
  • 5 outdoor pools
  • 6 outdoor tennis courts
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 27,997 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Dogs only
  • 1 total (35 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.00 per accommodation, per stay
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 47.18 per night (in/out privileges)
  • Uncovered valet parking fee: USD 47.18 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA-064-482-0992-01.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton O‘ahu, Turtle Bay?

The Ritz-Carlton O‘ahu, Turtle Bay provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton O‘ahu, Turtle Bay?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton O‘ahu, Turtle Bay on Oct 24, 2024 start from $779.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Ritz-Carlton O‘ahu, Turtle Bay?

This resort is located in Kahuku, just steps from Turtle Bay Beach and Turtle Beach, and within a short walk of Turtle Bay. You'll also find Kaihalulu Beach and Turtle Bay Faizo Course less than a mile away.

Is parking available on site at The Ritz-Carlton O‘ahu, Turtle Bay?

Yes, secured valet parking is offered for USD 47.18 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at The Ritz-Carlton O‘ahu, Turtle Bay?

Nalu Spa is the resort's spa and services include detox wraps, aromatherapy, massages, and mani/pedis.

Does The Ritz-Carlton O‘ahu, Turtle Bay have a casino on the premises?

No, The Ritz-Carlton O‘ahu, Turtle Bay doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton O‘ahu, Turtle Bay?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and 2 spa tubs.

What will couples enjoy most about a stay at The Ritz-Carlton O‘ahu, Turtle Bay?

This beachfront resort offers many amenities for couples, including in-room massages as well as a beach bar and 5 outdoor pools.

Does The Ritz-Carlton O‘ahu, Turtle Bay have a hot tub?

Yes, guests can enjoy 2 spa tubs at this resort.

Does The Ritz-Carlton O‘ahu, Turtle Bay feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton O‘ahu, Turtle Bay has 4 restaurants, and serves breakfast for a surcharge.

Does The Ritz-Carlton O‘ahu, Turtle Bay allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ritz-Carlton O‘ahu, Turtle Bay for a fee of USD 150.00 per accommodation, per stay. A deposit of USD 250 per stay is collected.

Does The Ritz-Carlton O‘ahu, Turtle Bay have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from The Ritz-Carlton O‘ahu, Turtle Bay?

The closest major airport to The Ritz-Carlton O‘ahu, Turtle Bay is Daniel K. Inouye Intl. Airport (HNL), which is about 26.1 mi away. Another top airport is Kapolei, HI (JRF-Kalaeloa), which is around 27.4 mi away.

Can I book a room with a balcony at The Ritz-Carlton O‘ahu, Turtle Bay?

Yes, some guestrooms at this resort offer either a furnished balcony or a furnished lanai where guests can enjoy ocean views.

Does The Ritz-Carlton O‘ahu, Turtle Bay offer wedding services?

There are wedding services available at The Ritz-Carlton O‘ahu, Turtle Bay if that's in your vacation plans.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1005 reviews" "
Rating 8 - Good. 155 out of 1005 reviews" "
Rating 6 - Okay. 48 out of 1005 reviews" "
Rating 4 - Poor. 27 out of 1005 reviews" "
Rating 2 - Terrible. 26 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Stayed 4 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Staff is wonderful and friendly, super attentive. Beds were comfy and blankets soft. Spacious room with beautiful view. Only 2 complaints- the power went off in the early morning (5am) and was off for several hours. My family needs a fan to sleep so we all got an awful nights rest. I reached out and asked what was happening and it wasn’t until hours later that I got “we are sorry” Also, the surf lesson was a big disappointment. Very expensive and my son only got the try a wave 3-4 times. The shop tried to make it right (thank you!) but he wasn’t able to make it back for another lesson. Other than those two things, it was lovely.
Stayed 4 nights in Jul 2024

6/10 Okay

Shanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was average and below compared to the ridiculous prices.
Stayed 7 nights in Jul 2024

10/10 Excellent

Joe Luis Gonzalez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!!
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautiful. The beds were uncomfortable. The additional $50/day for the resort fee on top of pretty steep room rates was annoying.
Stayed 7 nights in Jul 2024

10/10 Excellent

Heike

Liked: Cleanliness, staff & service
Best hotel on the Island
Stayed 7 nights in Jul 2024

2/10 Terrible

mohammed

Traveled with family and small children
We chose this resort for its family-friendly reputation, but this experience has left us deeply disappointed and concerned. I strongly urge the management to improve their monitoring and enforcement of appropriate behavior to ensure a safe and suitable environment for all guests.
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great remote location in paradise with spectacular views of the North Shore. Rooms, food and service was fabulous. High end amenities and lots of on-site activities.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kandis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Numsiri

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Priscilia

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best and beautiful resort . Turtle Bay Resort would highly recommend to anyone visiting Oahu.
Stayed 4 nights in Jul 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 7 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful family visit to the North Shore of Oahu. Turtle Bay exceeded our expectations in every aspect from the staff to the cleanliness, dining options, and overall hospitality.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jul 2024

10/10 Excellent

marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place to stay.
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
Stayed 8 nights in Jul 2024

2/10 Terrible

NIANO

Stayed 8 nights in Jun 2024

2/10 Terrible

MOUSTAFA

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort but very expensive. Visit the resort but don’t stay in. Save the money for other activities. The kayaking and snorkeling are a rip off. You d pay at most half the price anywhere else. They charge you the same for self parking and valet parking.
Stayed 1 night in Jun 2024

6/10 Okay

MOUSTAFA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort. It is super expensive. Self parking and valet parking are the same price or that’s what I was told, however I saw others were offered free self parking which got me disappointed. I asked for the bath soap to be refilled many times during my stay and was not filled till I left. Room dining is expensive and not worth it. Very bland food. Most of the excursions (kayaking, snorkeling,…etc) are at least double the price you would find elsewhere. Drinks at the bar are just okay. For the money I spent during my stay, I would go back and stay at a cheaper place and still can visit the resort but won’t stay in and use the money to visit other places.
Stayed 4 nights in Jun 2024

6/10 Okay

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was overpriced ! They don’t even offer free snorkels or fins . $30 for a simple salad? No thank you ! No bath robes , no sleepers … not what I was expecting from a 4 stars hotel . Fire works for 4th July was lame . Only 5 min . I wouldn’t go back !!!
Stayed 7 nights in Jun 2024

10/10 Excellent

Englon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Stayed 3 nights in Jul 2024