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Sheraton Kagoshima

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sheraton Kagoshima

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby
55-inch LCD TV with digital channels, TV
In-room safe, desk, laptop workspace, soundproofing
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry

Explore the area

View in a map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪15 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪16 min walk‬
  • Place, Kagoshima City Aquarium
    ‪3 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed with Sofa bed (Sakurajima view)

9.8 out of 10
Exceptional
(14 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds (Sakurajima view)

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Sakurajima Suite, 1 King Bed, Non Smoking

  • 786 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Kagoshima

Sheraton Kagoshima places you within a mile (2 km) of popular attractions like Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. This 228-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 0.8 miles
  • Amu Plaza Kagoshima - 16 min walk - 0.9 miles
  • Mt. Shiroyama - 3 min drive - 1.4 miles
  • Kagoshima City Aquarium - 3 min drive - 1.4 miles
  • Kagoshima Citizens' Culture Hall - 3 min drive - 1.4 miles

Getting around

  • Kagoshima Chuo Station - 8 min drive
  • Kagoshima Airport (KOJ) - 40 min drive

Restaurants

  • ‪シェラトンクラブ - ‬2 min walk
  • ‪&More By Sheraton - ‬2 min walk
  • ‪VIVARIUM - ‬1 min walk
  • ‪いちにいさん 鹿児島本店 - ‬6 min walk
  • ‪TO THE HERBS - ‬3 min walk

About this property

Sheraton Kagoshima

Luxury hotel with 3 restaurants and a full-service spa
Guests staying at Sheraton Kagoshima enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is offered for JPY 1500 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and laundry facilities.
55-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, slippers, toothbrushes and toothpaste, and toilets with an electronic bidet. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Sofa bed fee is JPY 5,000 for children ages 0-12 years.
A scheduled power outage will take place from 3 PM on January 5 to 3 PM on January 6, 2026. All facilities that use power will not be available during this time. Check-in time begins at 3 PM on January 6, 2026. Early check-in will be not available on this date.

Renovations and closures

This property is closed from January 5 2026 to January 6 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

Is a free cancellation option available at Sheraton Kagoshima?

Sheraton Kagoshima offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do near Sheraton Kagoshima?

This hotel is located in Kagoshima, a short 12-minute walk from Museum of the Meiji Restoration and also 17 minutes on foot from Tenmonkan Street. You'll also find Amu Plaza Kagoshima and Kagoshima City Museum of Art within a short drive.

Is there parking available at Sheraton Kagoshima?

Yes, secured parking is offered for JPY 1,500 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Sheraton Kagoshima?

There is a full-service spa available for guests to enjoy and services include massages.

Does Sheraton Kagoshima have a casino at the property?

No, Sheraton Kagoshima doesn't have a casino.

Is there an indoor pool at Sheraton Kagoshima?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sheraton Kagoshima?

There are plenty of amenities for couples at this hotel, including a bar, 3 restaurants, and a full-service spa.

Does Sheraton Kagoshima have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Kagoshima have a restaurant with a breakfast menu?

Yes, Sheraton Kagoshima has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Kagoshima allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Kagoshima.

Are there connecting rooms at Sheraton Kagoshima?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sheraton Kagoshima?

The closest major airport to Sheraton Kagoshima is Kagoshima Airport (KOJ), which is 24.7 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Sheraton Kagoshima?

No, at Sheraton Kagoshima, there aren't any guestrooms that list a balcony.

Does Sheraton Kagoshima have a wedding venue?

There are wedding services available at Sheraton Kagoshima if that's in your vacation plans.

Reviews

Sheraton Kagoshima Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 269 out of 363 reviews
Rating 8 - Good. 76 out of 363 reviews
Rating 6 - Okay. 7 out of 363 reviews
Rating 4 - Poor. 6 out of 363 reviews
Rating 2 - Terrible. 5 out of 363 reviews

Reviews

10/10 Excellent

Heyward

Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Goich

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in May 2025

6/10 Okay

William

Liked: Cleanliness, room comfort

Second stay not great

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's "wood-fire burger" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
Stayed 4 nights in May 2025

10/10 Excellent

SUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

TAKAHIRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing
Stayed 2 nights in Jun 2025

10/10 Excellent

YIFUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次還會想住的Hotel

房間空間設計很棒，智能燈光控制環保節能。泡湯休息去舒適。隔壁就是大型超市，很方便。 健身房也很棒。
Stayed 1 night in Jun 2025

10/10 Excellent

HANSEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, kind.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room with view of Sakurajima

Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park. It was the best hotel of our 3 week trip to kyusu
Stayed 3 nights in May 2025

10/10 Excellent

Toshinori, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is difficult to find a spot to stay in the Kagoshima area: near the Shinkansen station area vs. near the onsen/airport area. This is near the Shinkansen station area. For what I want to see, including Sakurajima and the garden, this was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendell, Comox

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A+ in every way
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Stayed 2 nights in May 2025

6/10 Okay

Yukie U

Business traveler, Traveled with family
Disliked: Amenities
Limited amenities. Lotions not provided in room. All amenities made in china and need improvement for quality for price
Stayed 2 nights in May 2025

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and lighting design is stunning.
Stayed 2 nights in May 2025

10/10 Excellent

Yuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in. Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet. But everything else was perfect and would definitely stay here again and recommend to others.
Stayed 2 nights in Apr 2025

10/10 Excellent

Oi Naam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and professional, the room is neat and spacious, I like the view from our room - the Sakurajima volcano.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very nice and helpful.
Stayed 7 nights in Apr 2025

10/10 Excellent

michio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

BUNGO

Stayed 1 night in Mar 2025

10/10 Excellent

wai chuen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice sakurajima view from the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

훌륭하네요

조용한 위치, 모던하고 깨끗한 숙소, 친절, 자연 아주 만족합니다
Stayed 7 nights in Feb 2025