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Sheraton Kagoshima

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sheraton Kagoshima

3 treatment rooms, massages
Lobby
View from property
Lobby
55-inch LCD TV with digital channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪15 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪16 min walk‬
  • Place, Kagoshima Citizens' Culture Hall
    ‪6 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Sakurajima View)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed (Sakurajima View)

9.8 out of 10
Exceptional
(15 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds (Sakurajima view)

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Sakurajima Suite, 1 King Bed, Non Smoking

  • 786 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Kagoshima

Sheraton Kagoshima places you within a mile (2 km) of popular attractions like Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. This 228-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 0.8 miles
  • Amu Plaza Kagoshima - 16 min walk - 0.9 miles
  • Kagoshima City Aquarium - 5 min drive - 1.4 miles
  • Mt. Shiroyama - 5 min drive - 1.6 miles
  • Kagoshima Citizens' Culture Hall - 6 min drive - 1.4 miles

Getting around

  • Kagoshima Chuo Station - 14 min drive
  • Kagoshima Airport (KOJ) - 54 min drive

Restaurants

  • ‪&More By Sheraton - ‬2 min walk
  • ‪シェラトンクラブ - ‬2 min walk
  • ‪いちにいさん 鹿児島本店 - ‬6 min walk
  • ‪VIVARIUM - ‬1 min walk
  • ‪TO THE HERBS - ‬3 min walk

About this property

Sheraton Kagoshima

Luxury hotel with 3 restaurants and a full-service spa
Guests staying at Sheraton Kagoshima enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is offered for JPY 1500 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and laundry facilities.
55-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and toilets with an electronic bidet. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

Is a free cancellation option available at Sheraton Kagoshima?

Sheraton Kagoshima offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do near Sheraton Kagoshima?

This hotel is located in Kagoshima, a short 19-minute walk from Amu Plaza Kagoshima and also 12 minutes on foot from Museum of the Meiji Restoration. You'll also find Tenmonkan Street and Jigenryuhyohousho History Museum less than a mile away.

Is parking available on site at Sheraton Kagoshima?

Yes, secured parking is offered for JPY 1,500 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Sheraton Kagoshima?

There is a full-service spa available for guests to enjoy and services include massages.

Does Sheraton Kagoshima have a casino at the property?

No, Sheraton Kagoshima doesn't have a casino.

Is there an indoor pool at Sheraton Kagoshima?

No, there is no indoor pool at this hotel.

Is Sheraton Kagoshima a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, 3 restaurants, and a full-service spa.

Are there hot tubs at Sheraton Kagoshima?

No, this hotel doesn't have a spa tub.

Does Sheraton Kagoshima have a restaurant with a breakfast menu?

Yes, Sheraton Kagoshima has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Kagoshima allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Kagoshima.

Does Sheraton Kagoshima have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sheraton Kagoshima?

The closest major airport to Sheraton Kagoshima is Kagoshima Airport (KOJ), which is 26.5 mi away (54 minutes by car).

Are there rooms with balconies at Sheraton Kagoshima?

No, there aren't any guestrooms with balconies at Sheraton Kagoshima.

Does Sheraton Kagoshima have a wedding venue?

There are wedding services available at Sheraton Kagoshima if that's in your vacation plans.

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 286 out of 387 reviews
Rating 8 - Good. 80 out of 387 reviews
Rating 6 - Okay. 9 out of 387 reviews
Rating 4 - Poor. 6 out of 387 reviews
Rating 2 - Terrible. 6 out of 387 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a generally comfortable two-night stay at the Sheraton in Kagoshima. The room was really well laid out, comfortable bed, great shower, plenty of space and had excellent amenities, so I felt quite at ease. One highlight was definitely the full-body oil massage I had—the therapist did a fantastic job, and it really added to the relaxation of my stay. On the downside, the dining experiences were a bit underwhelming. The restaurant meal at the Izakaya was just okay, not really up to the five-star standard I expected. The buffet dinner had a good hot food selection, but the fish station wasn’t restocked and was quite limited, which was disappointing as I was looking forward to that the most. Also, I felt a bit rushed at dinner when the bill was brought to me before I was even finished eating or had a chance to order another drink, which was uncomfortable, especially as it was only 8pm and not anywhere near last orders. Overall, the stay was quite pleasant thanks to the comfortable room and great spa experience, but the dining could use some improvement.
Stayed 2 nights in Sep 2025

10/10 Excellent

olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took was very clean, tram just out front of the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!! Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel rooms I’ve ever stayed in. The view of the volcano is breathtaking.
Stayed 1 night in Sep 2025

10/10 Excellent

Marici

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heyward

Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Goich

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in May 2025

6/10 Okay

William

Liked: Cleanliness, room comfort

Second stay not great

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's "wood-fire burger" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
Stayed 4 nights in May 2025

10/10 Excellent

SUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

TAKAHIRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing
Stayed 2 nights in Jun 2025

10/10 Excellent

YIFUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次還會想住的Hotel

房間空間設計很棒，智能燈光控制環保節能。泡湯休息去舒適。隔壁就是大型超市，很方便。 健身房也很棒。
Stayed 1 night in Jun 2025

10/10 Excellent

HANSEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, kind.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room with view of Sakurajima

Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park. It was the best hotel of our 3 week trip to kyusu
Stayed 3 nights in May 2025

10/10 Excellent

Toshinori, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is difficult to find a spot to stay in the Kagoshima area: near the Shinkansen station area vs. near the onsen/airport area. This is near the Shinkansen station area. For what I want to see, including Sakurajima and the garden, this was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendell, Comox

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A+ in every way
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Stayed 2 nights in May 2025

6/10 Okay

Yukie U

Business traveler, Traveled with family
Disliked: Amenities
Limited amenities. Lotions not provided in room. All amenities made in china and need improvement for quality for price
Stayed 2 nights in May 2025

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and lighting design is stunning.
Stayed 2 nights in May 2025

10/10 Excellent

Yuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in. Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet. But everything else was perfect and would definitely stay here again and recommend to others.
Stayed 2 nights in Apr 2025