6/10 Okay
April S.
Jun 25, 2025
Liked: Cleanliness
Suggested Experience Improvements
We really liked the house itself. We were happy with the location, coziness and proximity. This was my first experience w/Vacasa. Improvements to experience would include:1)Quality paper products. All of my previous VRBO units used qualty products. Cheap flimsy toilet paper/ paper towels. Had to use twice as much to accomplish same tasks thus negating any cost saving for property owner/manager. 2)Handsoaps visibly watered down and would not lather and ingredients were visibly separated in the container. 3)No plastic dinnerware avail. for children to avoid accidental breakage.4)The oversized air conditioner unit was ineffective at regulating whole house temperature. The missing ceiling fans further exacerbated lack of airflow. We purchased standing fans to get air moving and whole house cool. 5)Master bath sliding glass shower door was very hard to close w/o fearing we would break the glass, so were unable to completely shut the door to shower. Hardware at top of doors were blocking each other from closing and track is extremely clogged with buildup, compounding problem. 6)Master bedroom door striker would not latch and we were unable to securely shut and lock door. 7)Garage had an odor of death/decay of organic matter. 8)Couch was low to ground and when sitting down on it, the side framing would hurt your hip. (New sofa?)9)Silverware and cutlery could be rearranged to correspond with the task at hand. (Silverware near dishware, cooking utensils near stove)
April S.
Stayed 4 nights in Jun 2025