Jolly Beach Resort & Spa - All Inclusive

Great location. Helpful staff and manager. Tasty coffee and cocktails. Friendly kitty onsite.

Ok

the location was great, we were fascinating with the area and the nice beach but we did not like the food at all, the rooms where ok, but over all was very relaxing and joinable.

The beach is beautiful but the resort is old and rooms have many issues. Our first room had a leaking toilet, no hot water running in the sink and no air conditioning. It took 2 days and many complaints to get moved to another room. Second room was only slightly better.

The beach was absolutely beautiful and the resort itself was nice. The staff was super friendly and helpful also. The food needs a major improvement. The Pizza factory and the bbq night were not bad but the buffet for breakfast and dinner is terrible. Not much to select from and food is not hot. The grill by the beach has basic food for lunch which was good.. hot dog, hamburger, jerk chicken, fries, chicken wrap. The beach, pool, staff, and drinks make up for the food though. Still had a wonderful time.

Nothing about this resort was as advertised. It stated all inclusive and nothing was included. Most of the property was in disarray. Rooms were not cleaned, no new towels, broken toilets and lights in the room no working phone in the room. Web site stated three restaurants and there’s only one with only one menu passed among guests. Same meals everyday. I have photos of all the poor conditions at the resort including pictures of a second pool that was unusable. Broken furniture and old mattresses laying all over. We spoke to the manager who said he would provide us with a refund and now refuses to respond to us. Our next steps are to reach out to the credit card company and dispute the charges due to the fraudulent description of the resort on their website.

Beautiful location, nice building design, BUT VERY OLD... Needs some TLC....

Jolly Beach is amazing! Being right on the beach is a plus. This is an older resort and not fancy at all. It was our third time staying there and they have have made huge strides to improving the property.

This property was like a concentration camp . There is no cleanliness . The beach is dirty with seaweed , you can’t even see your feet in the ocean . When it rains , water gets in all the food at the buffet . The staff is very rude and unfriendly and not happy to make drinks or wait on you . Seems like you are a burden being there . When you bring complaints to the managers attention , they say “ oh well there is nothing we can do “ . My fiancé and I were suppose to get married at this resort and because of all of this catastrophe we chose not to get married at this horrible country and wait to book someplace much nicer . There was one employee , that made a difference and her name was HAZLEDEEN ! This resort is very lucky to have such diamond star employee that puts a smile on your face and actually cares about you . The resort and its management team should be greatful to have someone like her ! Also power goes out many times during your stay here . Air conditioners never work in the rooms . Maintenance always has to come and fix them daily . Do NOT book here . Your better off staying home and saving your money . If you book here you will be VERY dissatisfied and disappointed

The staff is amazingly friendly, helpful and fun. Hotel is dated but, beach, pool and staff more than make up for it

The resort needs serious updating. Our AC didn't even work. The swim up bar wasn't even staffed or functioning. My friends and I were actively seeking out restaurants outside of the resort for decent food. The resort was a disappointment. The only thing that made this trip worth it was the beach and the quick beach access. Other than that we will not be coming back to Starfish resort.

2* rooms, 3* food, 4* staff, 4* amenities, 4* beach 1 week stay across three rooms The rooms are old and small. The air conditioning barely works in some of the rooms, and sometimes the bathroom doors are missing. There are usually 1-3 mosquitoes in the rooms at any given time since the doors have cracks and are open when being cleaned by the staff. The views from the room are nice, but hardly redeeming for hot evenings filled with mosquitos. The food is just okay, although the occasional Antiguan dish on offer at the buffet is always quite good, the papayas on offer at breakfast are great, and the food at Bocciolo’s is very good. You have some interesting cocktails on offer at the bars. The interesting dishes at Margarita’s and Lydia’s all have supplemental costs (i.e. not part of the all-inclusive). The staff are generally very very friendly! The entertainment staff in particular are funny and lively, plus they organize some fun games and shows. The dining staff is also very friendly and provide great service. There’s the occasional grumpy character (like the water sports rental guys), but otherwise excellent. The beach and the available tours are amazing. Spot-on brilliant.

I LIKED THE STAFF AND BEACH BOTH WERE SO AWSOME BUT NOT SUPPLYING BOTTLED WATER AND SAFE WAS BAD AND WIFI WAS HIT AND MISS BUT PROS OUTWEIGHED CONS BY FAR

Pros: BEACH, pool, restaurants on the premises are good & night entertainment. Cons: old rooms, drinks not premium liquor (Martini liquor) , no beach service, the jet-ski beach vendors (don’t stop asking if you want to rent a jet-ski everyday multiple times a day I would recommend this hotel if you don’t care about the room.

Great location. Property is little old but great food and good staff.