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Crystal Crown Hotel

3.0 star property

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Photo gallery for Crystal Crown Hotel

Outdoor pool
Executive Studio (Newly Renovated) | Desk, iron/ironing board, free WiFi
Lunch and dinner served, Japanese cuisine
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250
  • Place, KSL City Mall
    ‪5 min walk‬
  • Place, Holiday Plaza
    ‪7 min walk‬
  • Place, Plaza Pelangi
    ‪10 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi

Superior Double Room

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor King Studio

Desk, iron/ironing board, free WiFi

Crown Floor King Studio

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Crown Floor Twin Studio

Desk, iron/ironing board, free WiFi

Crown Floor Twin Studio

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

View all photos for Superior Twin Room -Newly Renovated

Superior Twin Room -Newly Renovated | Desk, iron/ironing board, free WiFi

Superior Twin Room -Newly Renovated

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Newly Renovated)

Executive Studio (Newly Renovated) | Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Studio

Interior

Crown Studio

  • Sleeps 2

View all photos for Deluxe Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Executive Studio (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Crown Studio Double Room

Desk, iron/ironing board, free WiFi

Crown Studio Double Room

  • Sleeps 2

View all photos for Crown Studio Twin Room

Desk, iron/ironing board, free WiFi

Crown Studio Twin Room

  • Sleeps 2

View all photos for Superior Triple (New Renovated)

Desk, iron/ironing board, free WiFi

Superior Triple (New Renovated)

  • Sleeps 3

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3

View all photos for Superior Double Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Twin Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Twin Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Deluxe Room

Desk, iron/ironing board, free WiFi

Crown Studio Deluxe Room

  • Sleeps 2

About the neighborhood

Johor Bahru

Located in Central District within a 5-minute walk of KSL City Mall, Crystal Crown Hotel is within a few miles (5 km) of other popular sights like Johor Bahru City Square. This 264-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • KSL City Mall - 5 min walk - 0.3 miles
  • Holiday Plaza - 7 min walk - 0.4 miles
  • Plaza Pelangi - 10 min walk - 0.6 miles
  • Istana Pasir Pelangi - 3 min drive - 1.4 miles
  • Mid Valley Exhibition Centre - 4 min drive - 1.4 miles

Getting around

  • Kranji Station - 8 min drive
  • Kempas Baru Station - 10 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • ‪Taman Sri Tebrau Hawkers Centre - ‬5 min walk
  • ‪Sapa Café - ‬5 min walk
  • ‪老字号新山粿條仔 - ‬4 min walk
  • ‪Restoran Tien Tien Lai 天天来餐室 - ‬2 min walk
  • ‪Kirishima 雾岛酒藏 - ‬1 min walk

About this property

Crystal Crown Hotel

Crystal Crown Hotel offers an outdoor pool, a sauna, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and laundry facilities.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms have free toiletries and bidets. Refrigerators, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include an outdoor pool and a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chatter Corner CoffeeHous
  • Kirishima Shuzou

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,833 square feet of conference space
  • 5 meeting rooms
  • Business center

Spa

  • Massage

Accessibility

  • Elevator

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 500 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Is free cancellation available at Crystal Crown Hotel?

Crystal Crown Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see close to Crystal Crown Hotel?

This hotel is situated in Central District within a 10-minute walk of KSL City Mall and Holiday Plaza. You'll also find Johor Bahru City Square and Komtar JBCC within a short drive.

Will I be able to park at Crystal Crown Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Crystal Crown Hotel?

Spa services at the hotel include massages.

Does Crystal Crown Hotel feature a casino?

No, Crystal Crown Hotel doesn't have a casino.

Is there an indoor pool at Crystal Crown Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Crystal Crown Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as an outdoor pool and a restaurant.

Does Crystal Crown Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Crystal Crown Hotel have a restaurant with a breakfast menu?

Yes, Crystal Crown Hotel serves breakfast for a surcharge at Kirishima Shuzou.

Does Crystal Crown Hotel allow pets to stay for free?

No, pets aren't allowed at Crystal Crown Hotel.

Does Crystal Crown Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Crystal Crown Hotel?

The closest major airport to Crystal Crown Hotel is Seletar Airport (XSP), which is 14.3 mi away (37 minutes by car). Another top airport is Senai International Airport (JHB), which is located 16.2 mi away (34-minute drive).

Can I book a room with a balcony at Crystal Crown Hotel?

No, there aren't any guestrooms at Crystal Crown Hotel that offer a balcony.

Does Crystal Crown Hotel offer wedding services?

There are wedding services available at Crystal Crown Hotel if that's in your vacation plans.

Crystal Crown Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 60 out of 490 reviews
Rating 8 - Good. 216 out of 490 reviews
Rating 6 - Okay. 141 out of 490 reviews
Rating 4 - Poor. 53 out of 490 reviews
Rating 2 - Terrible. 20 out of 490 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
room was quite nice, but the car park is quite creapy when i reached at night it was quite & empty
Stayed 2 nights in Dec 2025

8/10 Good

joy

Traveled with group
Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

ARDY

Liked: Cleanliness, amenities
Nice room, and located conveniently near ksl
Stayed 1 night in Dec 2025

8/10 Good

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally comfortable and spacious, room is dated, walking distance to ksl and food.
Stayed 1 night in Nov 2025

8/10 Good

BL

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Had asked for a quiet room, but could still hear some traffic noise which is ok for us. Hotel is about 6 minutes’ walk to KSL via a small slightly uphill road lined with houses from the back of the hotel. Staff is courteous.
Stayed 1 night in Oct 2025

8/10 Good

Zaw Aung

Traveled with family
Liked: Staff & service
Disliked: Amenities
Breakfast is very good.
Stayed 2 nights in Sep 2025

6/10 Okay

Raphael

Business traveler
Liked: Staff & service
Hotel is aged and some areas are run-down. My bathtub and basin had silicon like stains, drains likely choked and was a bit slow draining out. Spa is closed. Pool is not open for evening/night swims. Cable TV is really the local network. Forget about HBO, movies and international sports and news channels. Bed mattresses are not longer offering good support, and sagged in the middle. Luckily i booked twin beds instead of a king/queen bed and one of the single mattress was at least firmer.
Stayed 2 nights in Sep 2025

8/10 Good

ENG YEOW

Stayed 1 night in Aug 2025

6/10 Okay

Zaw Aung

Good
Stayed 2 nights in Aug 2025

6/10 Okay

Ching Yee

Traveled with partner
I had a generally comfortable stay at this hotel. The staff were genuinely friendly and welcoming, which made the experience feel warm and personal. The room itself was clean and cozy—great for a short getaway. However, one issue stood out: the bath towels were unfortunately quite dirty. If you're planning to stay here, I’d recommend bringing your own towels just to be safe. Overall, a good value for the price, but a little extra prep will make your stay even better!
Stayed 1 night in Aug 2025

6/10 Okay

Cavin

Stayed 1 night in Jul 2025

6/10 Okay

Tan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Patrick Paul Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food serounding the hotel . Easy to access to other shopping mall
Stayed 2 nights in Jun 2025

6/10 Okay

Tan

We returned hotel at about 11 pm, there was not a single security personnel at the hotel lobby. At the counter, we saw a single person playing with mobile phone, without noticing us going into the hotel lift. The lift could be accessed by anybody to any levels.
Stayed 1 night in Jun 2025

2/10 Terrible

Chan Lee

Traveled with partner
Disliked: Staff & service, amenities
Dont like: 1. it doesn't not come with free breakfast with the price paid. 2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Stayed 1 night in May 2025

2/10 Terrible

Rachel, Subang Jaya

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Stayed 1 night in Apr 2025

4/10 Poor

Siddhartha

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The court hangers were had fungai. The staff woke me up early in the asking to change room. The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tracy, Kuala Lumpur

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Stayed 3 nights in Mar 2025

6/10 Okay

Seow Wah

Traveled with partner
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Cheong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here shen in JB
Stayed 3 nights in Jan 2025

8/10 Good

Georgina Siew Ling

Traveled with family
Liked: Staff & service, amenities
Staff is helpful & attentive
Stayed 1 night in Jan 2025

10/10 Excellent

Eric, Singapore

Stayed 2 nights in Dec 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

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