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@Sandton Hotel

3.0 star property
Hotel with a full-service spa, near Nelson Mandela Square
VIP Access

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Photo gallery for @Sandton Hotel

In-room dining
Junior Room | Minibar, in-room safe, desk, laptop workspace
Executive Studio Suite, Bathtub | Minibar, in-room safe, desk, laptop workspace
Interior
Presidential Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available

Explore the area

View in a map
5 Benmore Rd, Sandton, Gauteng, 2196
  • Place, Sandton City Mall
    ‪15 min walk‬
  • Place, Sandton Convention Centre
    ‪15 min walk‬
  • Place, Nelson Mandela Square
    ‪18 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Minibar, in-room safe, desk, laptop workspace

Studio

9.6 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Balcony

Studio, Balcony | Minibar, in-room safe, desk, laptop workspace

Studio, Balcony

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, laptop workspace

Junior Room

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub | Minibar, in-room safe, desk, laptop workspace

Executive Studio Suite, Bathtub

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Johannesburg

Located in Sandton, @Sandton Hotel is a leisurely stroll from sights such as Morningside Mediclinic and Sandton Convention Centre. This 3-star hotel has 117 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Morningside Mediclinic - 10 min walk - 0.6 miles
  • Johannesburg Stock Exchange - 13 min walk - 0.7 miles
  • Sandton City Mall - 15 min walk - 0.8 miles
  • Sandton Convention Centre - 15 min walk - 0.8 miles
  • Nelson Mandela Square - 18 min walk - 1.0 mile

Getting around

  • Johannesburg Sandton Station - 19 min walk
  • Rosebank Station - 20 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪Orexi - ‬4 min walk
  • ‪Beirut - ‬9 min walk
  • ‪Platō Coffee - Parkmore - ‬9 min walk
  • ‪Delhi Darbar - ‬8 min walk
  • ‪Coffee Couture - ‬11 min walk

About this property

@Sandton Hotel

Hotel with a full-service spa, near Nelson Mandela Square
At @Sandton Hotel, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Self parking is offered for ZAR 50.00 per night. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Other amenities at this spa hotel include free WiFi in public areas, a business center, and express check-in.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (ZAR 50 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; ZAR 220 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Club House
  • Coffee Lounge
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately ZAR 220 per person
  • Covered self parking fee: ZAR 50.00 per night
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Late check-out fee: ZAR 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Sandton Hotel
@Sandton Hotel Hotel
@Sandton Hotel Sandton
@Sandton Hotel Hotel Sandton

Frequently asked questions

Is free cancellation available at @Sandton Hotel?

@Sandton Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near @Sandton Hotel?

This hotel is situated in Sandton within a short 16-minute walk of Nelson Mandela Square and also 15 minutes on foot from Sandton City Mall. You'll also find Johannesburg Stock Exchange and The MARC less than a mile away.

Is there parking available at @Sandton Hotel?

Yes, covered parking is offered for ZAR 50.00 per night.

Is there a spa available at @Sandton Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and couples treatments.

Does @Sandton Hotel have a casino?

No, @Sandton Hotel doesn't have a casino.

Will I find an indoor pool at @Sandton Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

What do couples enjoy most about @Sandton Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at @Sandton Hotel?

No, this hotel doesn't have a spa tub.

Does @Sandton Hotel have a restaurant that serves breakfast?

Yes, @Sandton Hotel has 2 cafes, and serves continental breakfast each morning for a surcharge.

Does @Sandton Hotel allow pets to stay free of charge?

No, pets aren't allowed at @Sandton Hotel though service animals are welcome.

Are there connecting rooms at @Sandton Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from @Sandton Hotel?

The closest major airport to @Sandton Hotel is O.R. Tambo Intl. Airport (JNB), which is 18.4 mi away (31 minutes by car). Another top airport is Lanseria Intl. Airport (HLA), which is located 18.3 mi away (49-minute drive).

Are there rooms with balconies at @Sandton Hotel?

Yes, some guestrooms at @Sandton Hotel offer a balcony and may feature city views.

Reviews

@Sandton Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 228 out of 296 reviews
Rating 8 - Good. 41 out of 296 reviews
Rating 6 - Okay. 15 out of 296 reviews
Rating 4 - Poor. 7 out of 296 reviews
Rating 2 - Terrible. 5 out of 296 reviews

Reviews

10/10 Excellent

Rosemary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Aug 2025

6/10 Okay

Obinna

Disliked: Staff & service
Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Wollert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

zhang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we were given was on the 9th floor. We ask for another room higher up & they upgraded us with no extra cost. The room was beautiful with a wraparound balcony on the 19th floor. Need less to say we were very satisfied with our accommodation plus the staff were very friendly & accommodating. Will definitely revisit this hotel establishments.
Stayed 1 night in Aug 2025

10/10 Excellent

amah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place to Stay

The hotel is very modern. The room is very comfortable and the housekeeping staff does a great job with their cleaning. The Hotel has a shuttle service that takes you to Nelson Mandela Square with no charges and we have enjoyed a shuttle to the airport early morning with a charge, which is secure and convenient. Our only complaint was the food at the restaurant that is lousy; however, the cook came out to apologize for salty and over seasoned food. Overall, this is a great place to stay. The staff is really friendly and willing to accommodate you with any requests you may have.
Stayed 4 nights in Aug 2025

10/10 Excellent

David, Wollert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, great food. Love the safe location
Stayed 1 night in Aug 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay @Sandton was nothing short of amazing the staff were all very helpful
Stayed 7 nights in Jul 2025

8/10 Good

Mlamuli M

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was has many amenities. However it would be nice to have known about these amenities without happening upon them unexpectedly. Otherwise it was a wonderful stay!
Stayed 22 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

Phumelele, Newport beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, clean and friendly staff. Plenty amenities from restaurants to spas
Stayed 2 nights in Jul 2025

6/10 Okay

DARYLL, Laurelton

Stayed 1 night in Jul 2025

10/10 Excellent

Meisha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Clara Ijeoma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Am Awesome Experience

This has to my place to stay anytime i visit Johannesburg. I really love this hotel. The staff are wonderful and very friendly. The location is awesome as you can walk into the nearby shopping mall. One of my major concerns about traveling is being able to cook my own food, at this hotel, we were able to buy groceries and cooked our food. It's such a love place. A very big hotel in size though. I highly recommend.
Stayed 6 nights in Apr 2025

10/10 Excellent

Pierre

Stayed 5 nights in Jun 2025

8/10 Good

CHIEN CHIH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

EMMANUEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

4/10 Poor

Khethiwe

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was comfortable and was pleased with that. I did not receive the best customer service at the club house or management. Service needs to improve.
Stayed 1 night in Jul 2025