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@Sandton Hotel

3.0 star property
Hotel with a full-service spa, near Nelson Mandela Square
VIP Access

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Photo gallery for @Sandton Hotel

Interior
Junior Room | Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Junior Room | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Benmore Rd, Sandton, Gauteng, 2196
  • Place, Sandton City Mall
    ‪15 min walk‬
  • Place, Sandton Convention Centre
    ‪15 min walk‬
  • Place, Nelson Mandela Square
    ‪18 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Minibar, in-room safe, desk, laptop workspace

Studio

9.6 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Balcony

Studio, Balcony | Minibar, in-room safe, desk, laptop workspace

Studio, Balcony

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, laptop workspace

Junior Room

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub | Minibar, in-room safe, desk, laptop workspace

Executive Studio Suite, Bathtub

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Johannesburg

Located in Sandton, @Sandton Hotel is a leisurely stroll from sights such as Morningside Mediclinic and Johannesburg Stock Exchange. This 3-star hotel has 117 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Morningside Mediclinic - 10 min walk - 0.6 miles
  • Johannesburg Stock Exchange - 13 min walk - 0.7 miles
  • Sandton City Mall - 15 min walk - 0.8 miles
  • Sandton Convention Centre - 15 min walk - 0.8 miles
  • Nelson Mandela Square - 18 min walk - 1.0 mile

Getting around

  • Rosebank Station - 17 min drive
  • Johannesburg Sandton Station - 19 min walk
  • O.R. Tambo Intl. Airport (JNB) - 34 min drive

Restaurants

  • ‪Orexi - ‬3 min walk
  • ‪Simply Asia - ‬8 min walk
  • ‪Beirut - ‬9 min walk
  • ‪Coffee Couture - ‬11 min walk
  • ‪Night Shanghai Take Away - ‬10 min walk

About this property

@Sandton Hotel

Hotel with a full-service spa, near Nelson Mandela Square
At @Sandton Hotel, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Self parking is offered for ZAR 50.00 per night. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Other amenities at this spa hotel include free WiFi in public areas, a business center, and express check-in.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (ZAR 50 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; ZAR 240 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Club House
  • Coffee Lounge
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately ZAR 240 per person
  • Covered self parking fee: ZAR 50.00 per night
  • Late check-out fee: ZAR 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Sandton Hotel
@Sandton Hotel Hotel
@Sandton Hotel Sandton
@Sandton Hotel Hotel Sandton

Frequently asked questions

Is free cancellation available at @Sandton Hotel?

@Sandton Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near @Sandton Hotel?

This hotel is situated in Sandton within a short 17-minute walk of Nelson Mandela Square and also 16 minutes on foot from Sandton City Mall. You'll also find Johannesburg Stock Exchange and The MARC less than a mile away.

Is parking available on site at @Sandton Hotel?

Yes, covered parking is offered for ZAR 50.00 per night.

Is there a spa available at @Sandton Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and couples treatments.

Does @Sandton Hotel have a casino?

No, @Sandton Hotel doesn't have a casino.

Will I find an indoor pool at @Sandton Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

What amenities will couples enjoy at @Sandton Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at @Sandton Hotel?

No, this hotel doesn't have a spa tub.

Does @Sandton Hotel have a restaurant that serves breakfast?

Yes, @Sandton Hotel has 2 cafes, and serves continental breakfast each morning for a surcharge.

Does @Sandton Hotel allow pets to stay free of charge?

No, pets aren't allowed at @Sandton Hotel though service animals are welcome.

Are there connecting rooms at @Sandton Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from @Sandton Hotel?

The closest major airport to @Sandton Hotel is O.R. Tambo Intl. Airport (JNB), which is 18.4 mi away (34 minutes by car). Another top airport is Lanseria Intl. Airport (HLA), which is located 18 mi away (48-minute drive).

Are there rooms with balconies that I can book at @Sandton Hotel?

Yes, some guestrooms at @Sandton Hotel offer a balcony and may feature city views.

@Sandton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 252 out of 323 reviews
Rating 8 - Good. 42 out of 323 reviews
Rating 6 - Okay. 15 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kabiru Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

phiri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT SERVICE

Excellent services
Stayed 1 night in Oct 2025

10/10 Excellent

Sibongile

Liked: Staff & service, property conditions & facilities, room comfort
breakfast was freshy prepared with vegan menu accomodated. The staff was friendly and efficient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Waleed

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Florence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was okay. I had to spend an hour to be checked in because the rooms were not ready. House keeping staff are noisy on the corridor. The was a party on our floor in the early hours of Saturday morning. I had to call reception because I couldn’t sleep.
Stayed 4 nights in Sep 2025

10/10 Excellent

Russel

Stayed 3 nights in Sep 2025

10/10 Excellent

Waleed

Stayed 4 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 3 nights in Sep 2025

10/10 Excellent

Dora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The phone was a little hard to use.
Stayed 1 night in Sep 2025

8/10 Good

CHIEN CHIH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sandton was very clean and nicely fragranced throughout the hotel and the staff was friendly. Great shopping areas were in close proximity.
Stayed 3 nights in Sep 2025

6/10 Okay

Zlata

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Mavis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived before 0700 and the supervisor on duty was kind enough to allow early check in with no charge. I had the studio which was very clean. Breakfast was also excellent. I’ve already booked my next stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tapera, Narrabundah

Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Business traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Stayed 1 night in Sep 2025

10/10 Excellent

Chinwendu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff were nice. Great ambience. The Rooms are well kept and smells fresh. Will definitely stay again. Everyone was so accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Nobuhle, Newport beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and homely. Friendly staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Aisling

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosemary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Aug 2025

6/10 Okay

Obinna

Disliked: Staff & service
Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.
Stayed 2 nights in Mar 2025