It was a great stay and I thoroughly enjoy it. The staff was amazing.
Very nice hotel. Service also excellent. Breakfast and lobby excellent
Nice hotel. Excellent location walking distance to Mandela Square. Clean rooms.
It was good location. The staff is a bit robotic however.
The staff were kind and helpful at every turn. Ngakane at the desk was welcoming and resourceful at every turn. Sipho and Kizito were amazing concierge. My go to hotel in J'burg.
Good hotel and across the road from Sandton City shopping complex and restaurants. Unfortunately the staff at the outlets are terrible. They chat amongst themselves, argue and spend the latter part of breakfast playing up staff meals rather than worrying about the guests.
Everything about our stay was good except for the breakfast service. The trainee chefs need constant guidance as they were overwhelmed in producing the egg service. It would be helpful if a senior chef guides them as the really messed up our order on the first morning. The bacon was a bit over cooked. Otherwise a generally good stay save for the above.
The hotel is both well located and service is excellent. From check in to housekeeping to meal preparation (lovely breakfast) to everything. My favorite Joberg hotel!
The hotel is a great place to stay as it is right outside the Gautrain station. The rooms were clean and comfortable. I checked out of the hotel at 7:30 in the morning and left my luggage at reception for later collection. When I reached my meeting I realised that I did not have my wallet. I concluded that the wallet was either in the room or the luggage. Upon my return at 16:30 I searched my luggage and found that the wallet was not there and that therefore meant that it was in the room. Housekeeping insisted that they didnt find my wallet, which is impossible. This is very disappointing that they hire staff members that are untrustworthy. Sure they said valuables are left at own risk but I expected better from this hotel.
We stayed for one night when stopping over through JNB. Location is great - just off the Gautrain. Close to Nelson Mandela Square where there is a big mall and restaurants. Personally, we preferred our stay in the Rosebank area (off the Guatrain a few stops from Sandton) as there were many more restaurants and bars and the area seemed more lively to us. The one thing that was annoying about the Radisson is that instead of just putting a hold on your credit card for potential room additionals, they actually charge your card (not fun with transaction fees!). When I checked out, I had to remind them to give me a refund. There was also some confusion as to whether I already paid for my room and would get the full deposit back. While it was all resolved, I would have preferred them to put a hold on credit cards like most hotels do instead of actually charging your card and reminding them to refund you for it.
The hotel staff was very nice and attentive. The location was great as it was directly across from the train station and a mall with many shops and restaurants. The view from the hotel balcony was really nice as well. Tours/excursions can also be arranged directly through the hotel staff. However, the best parts of the hotel has to be the breakfast buffet, bedding, pillows and the rain shower; awesome!
Great location, amazing pool and deck and breakfast very complete.
Located in Greater Johannesburg Metropolitan Area, Radisson Blu Gautrain Hotel is within a 10-minute walk of popular sights such as Nelson Mandela Square and Sandton Convention Centre. This 4-star hotel has 220 guestrooms and offers an outdoor pool, free in-room WiFi, and a fitness center. Centrally located in Sandton, the hotel is connected to a shopping center, and a short walk from Sandton City Mall and Johannesburg Stock Exchange.
This hotel serves as home to a gastropub, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All 220 soundproofed accommodations feature living rooms. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
Guests of Radisson Blu Gautrain Hotel have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is ZAR 100 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 695 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
It was a great stay and I thoroughly enjoy it. The staff was amazing.
Dear Anonymous, Thank you sharing your experience at the Radisson Blu Gautrain Hotel. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations. Thank you once again for taking the time to give us a 5* Rating, we are looking forward to welcoming you back soon. Werner Geere General Manager Radisson Blu Gautrain Hotel
Very nice hotel. Service also excellent. Breakfast and lobby excellent
Dear Novermber28 Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through Expedia. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our services and will be shared with the team to continue to inspire and motivate them to deliver exceptional service. Thank you once again for your time and we are looking forward to welcoming you back soon! Werner Geere General Manager Radisson Blu Gautrain Hotel
Nice hotel. Excellent location walking distance to Mandela Square. Clean rooms.
Dear Anonymous. Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through Expedia. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our services and will be shared with the team to continue to inspire and motivate them to deliver exceptional service. Thank you once again for your time and we are looking forward to welcoming you back soon! Werner Geere General Manager Radisson Blu Gautrain Hotel
Thank you for your positive score. We look forward to welcoming you back to our hotel.
It was good location. The staff is a bit robotic however.
Dear Anonymous, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you had a satisfactory stay with us Please accept our sincerest apologies for our robotic staff. As OUR VALUED GUEST, your feedback will be shared with the team to continue to improve, inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Radisson Blu Gautrain Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel
The staff were kind and helpful at every turn. Ngakane at the desk was welcoming and resourceful at every turn. Sipho and Kizito were amazing concierge. My go to hotel in J'burg.
Dear Anonymous, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our services and will be shared with Tshepiso, Sipho, Kizito and the rest of the team to continue to inspire and motivate them to deliver exceptional service. Thank you once again for your time and we are looking forward to welcoming you back soon! Werner Geere General Manager Radisson Blu Gautrain Hotel
Good hotel and across the road from Sandton City shopping complex and restaurants. Unfortunately the staff at the outlets are terrible. They chat amongst themselves, argue and spend the latter part of breakfast playing up staff meals rather than worrying about the guests.
Dear Anonymous Thank you for taking the time to share your recent experience at the Radisson Blu Gautrain Hotel with us. As OUR VALUED GUEST, I was disappointed to hear about your experience in our Central One Restaurant. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay with us. Your valued feedback has since been shared with the Executive Chef and Restaurant Manager, who join me in offering their apologies for our team’s shortcomings. Once again, thank you for providing feedback that will ultimately help improve our dining procedures,professionalism and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Sandton so that we can provide you with a premium dining experience that not only meet, but exceed your expectations. Werner Geere General Manager Radisson Blu Gautrain Hotel.
Everything about our stay was good except for the breakfast service. The trainee chefs need constant guidance as they were overwhelmed in producing the egg service. It would be helpful if a senior chef guides them as the really messed up our order on the first morning. The bacon was a bit over cooked. Otherwise a generally good stay save for the above.
Dear KelvinKaisi, Thank you for taking the time to share your recent experience at the Radisson Blu Gautrain Hotel with us. As OUR VALUED GUEST, I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay with us. Your valued feedback highlighted a number of areas for improvement that I have since shared with the Executive Chef and Restaurant Manager, who join me in offering their apologies for our team’s shortcomings. Once again, thank you for providing feedback that will ultimately help improve our dining procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Sandton so that we can provide you with a premium dining experience that not only meet, but exceed your expectations. Werner Geere General Manager Radisson Blu Gautrain Hotel.
The hotel is both well located and service is excellent. From check in to housekeeping to meal preparation (lovely breakfast) to everything. My favorite Joberg hotel!
Thank you for your feedback. We hope you will return in the not to distant future.