Mercure Johannesburg Randburg Hotel3.0 out of 5.0
Recent guest reviews
Hi. As below you can see I’m very satisfied with the place. However this is not my first stay at this place. When walking in passage way, the walls look old. It has been redone but still has the old look There should be more power points preferably near bedside
Our stay here was good.The surrounding is quite peaceful.The garden at the back of hotel is quite nicely made.The rooms were not quite big but okay .There are quite a few supermarkets nearby and rent a car facility neraby .
Check in was fast and efficient. The staff was friendly (Nkhensani). The room was very good and the fridge available and in good working order. It is also conveniently situated within 5 minutes to the Bright Water commons mall. Pricing is excellent. Only one issue was not great for my room, i.e. it was too close to the street and the noise from passing cars intruded our stay.
We stayed at this hotel whilst visiting Johannesburg and were incredibly impressed at the staff's attention to detail, willingness to go the extra mile and exceptional customer service. Our room was clean, cosy and comfortable and the breakfasts were delicious , without fail, every morning. Would definitely stay here again!
I love the Mercure service, this is the reason why I choose it. Room was not too big but perfectly fit and the bed was comfortable. Breakfast has different choice of foods. I like the Lobby's atmosphere and the view overlooking the pool also nice. The service was good, the check in was very simple and fast.
Been using this hotel for more than 8 years, even though I havent been there over past 2 years. It was pleasant to note changes - functional elevator, free unlimited wifi, light meals menu... Staff were friendly as usual, especially the intern manager who covering the bar and kitchen. Air conditions certainly need to be changed to have modern, less noisy, green ones
Lovely hotel in Randburg. Awesome friendly service quick and efficient. Quiet and peaceful in a busy city. Staff members very friendly. A few kilometers away from Sandton city shopping centre. Lots of restaurants nearby
very clean hotel , great location i always book here when visiting joburg, close to alot of places to visit. we always pop into the lifestyle centre around the corner for a walk around it has lots to look at there
I have literally spent more than a hundred nights on accor branded hotels (most on Mercure or Ibis that is supposed to be simpler) and it was the very first time I was just wanting to leave. Dirty corridor carpets, dirt chair in the room, old facilities and dark rooms. I would strong recomend staying somewhere else. Picture of bathroom wall below.
The hotel is perfectly located for easy access to joburg. The rooms are a good size and clean but the real standout feature is the hotel's team of dedicated employees. Everyone does their best to ensure you feel welcomed and valued. Nothing is a problem and they're always so willing to assist. The front desk team are fantastic. Thank you for a great stay.
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
- Business center
Mercure Johannesburg Randburg Hotel places you within a few miles (5 km) of Randpark Golf Club and Cresta Shopping Centre. This 104-room, 3-star hotel has a restaurant, free self parking, and a conference center. Delta Park is also nearby.
This hotel is home to a restaurant and a bar/lounge. For your convenience, breakfast is available for a fee.
Mercure Johannesburg Randburg Hotel's 104 air-conditioned rooms provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
Mercure Johannesburg Randburg Hotel features WiFi in public areas, 2 meeting rooms, and a conference center. There's free parking, and an airport shuttle for ZAR 450 per room one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.
Reviews from Trip Advisor
59.0% of guests recommend this hotelTotal of 171 reviews