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Mercure Johannesburg Randburg Hotel

Property class: 3

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Photo gallery for Mercure Johannesburg Randburg Hotel

A buffet with various food items and beverages, including fruits, pastries, and condiments.
A lobby with a chandelier, a reception desk, and a sign indicating amenities.
A courtyard with outdoor seating under umbrellas, surrounded by greenery and a building.
A hotel entrance with a palm tree in the foreground, a clear sky, and a sign reading "Mercure Hotel".
A parking lot with several cars, a building with a red roof, and a sign that reads "Motel."

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Corner Republic Rd & Brightwater Common, Randburg, Gauteng, 2125
  • Place, Adventure Golf
    ‪10 min walk‬
  • Place, Sandton City Mall
    ‪17 min drive‬
  • Place, Montecasino
    ‪19 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Room

Standard Double Room, 1 Double Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Johannesburg

Located in Randburg, Mercure Johannesburg Randburg Hotel is within a few miles (5 km) of sights such as Delta Park and Randpark Golf Club. This 3-star hotel has 104 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. Located centrally in Johannesburg, it's connected to a shopping center and also close to Mediclinic Sandton and Cresta Shopping Centre.

What's nearby

  • Adventure Golf - 10 min walk - 0.6 miles
  • Sandton City Mall - 17 min drive - 5.3 miles
  • Nelson Mandela Square - 19 min drive - 5.6 miles
  • Montecasino - 19 min drive - 8.3 miles
  • Sandton Convention Centre - 19 min drive - 5.6 miles

Getting around

  • Johannesburg Sandton Station - 20 min drive
  • Rosebank Station - 25 min drive
  • O.R. Tambo Intl. Airport (JNB) - 42 min drive

Restaurants

  • ‪Hennie's Randburg - ‬12 min walk
  • ‪Braza - The Brightwater Commons - ‬8 min walk
  • ‪Bootlegger Coffee Company - ‬7 min walk
  • ‪KFC - ‬3 min drive
  • ‪Wimpy - ‬9 min walk

About this property

Mercure Johannesburg Randburg Hotel

Mercure Johannesburg Randburg Hotel features free WiFi in public areas, a conference center, and a business center. There's free parking, and an airport shuttle (available 24 hours) for ZAR 550 per room one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 180 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for ZAR 150.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately ZAR 180 per person
  • Airport shuttle fee: ZAR 550 per room (one-way)
  • Airport shuttle fee per child: ZAR 100 (one-way), (from 12 to 18 years old)
  • Rollaway bed fee: ZAR 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Randburg Johannesburg
Mercure Hotel Johannesburg Randburg
Mercure Hotel Randburg Johannesburg
Mercure Johannesburg Randburg
Mercure Johannesburg Randburg Hotel
Mercure Randburg
Mercure Randburg Hotel
Mercure Randburg Hotel Johannesburg
Randburg Hotel Johannesburg
Randburg Mercure Hotel
Mercure Johannesburg Randburg Greater
Accor Johannesburg Randburg
Mercure Johannesburg Randburg
Mercure Johannesburg Randburg Hotel Hotel
Mercure Johannesburg Randburg Hotel Randburg
Mercure Johannesburg Randburg Hotel Hotel Randburg

Frequently asked questions

Are free cancellation options available at Mercure Johannesburg Randburg Hotel?

Mercure Johannesburg Randburg Hotel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Johannesburg Randburg Hotel?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Mercure Johannesburg Randburg Hotel on Oct 17, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Johannesburg Randburg Hotel?

This hotel is situated in Randburg, close to Sandton City Mall, Nelson Mandela Square, and Montecasino. You'll also find Cresta Shopping Centre and Hyde Park Corner within a short drive.

Does Mercure Johannesburg Randburg Hotel feature a casino?

No, Mercure Johannesburg Randburg Hotel doesn't have a casino.

Is there an indoor pool at Mercure Johannesburg Randburg Hotel?

No, there is no indoor pool at this hotel.

Does Mercure Johannesburg Randburg Hotel have a restaurant that serves breakfast?

Yes, Mercure Johannesburg Randburg Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Mercure Johannesburg Randburg Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mercure Johannesburg Randburg Hotel.

How close is the airport from Mercure Johannesburg Randburg Hotel?

The closest major airport to Mercure Johannesburg Randburg Hotel is Lanseria Intl. Airport (HLA), which is 14 mi away (39 minutes by car). Another top airport is O.R. Tambo Intl. Airport (JNB), which is located 27.5 mi away (42-minute drive).

Mercure Johannesburg Randburg Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 139 reviews
Rating 8 - Good. 61 out of 139 reviews
Rating 6 - Okay. 32 out of 139 reviews
Rating 4 - Poor. 6 out of 139 reviews
Rating 2 - Terrible. 7 out of 139 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location, next to a shopping mall. Had WiFi issues since hotel was upgrading their system. Food at the restaurant was mediocre
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Everything and everyone was excellent, service and staff were great 👍,..well done to Mercure,.. Excellent location, mall just across the road, with many interesting stores.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at Accor Group / Mercure hotels in many countries around the world. I was unimpressed with the standard of this hotel. Furniture (sofa) in the room was tattered crying out for maintenance. There were Cockroaches in the room. The hotel is well Located close to key amenities. However the standard is not in keeping with Accor standards worldwide. Staff were friendly. Disappointed!!!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Lights didn’t work, safe didn’t work, uncomfortable bed and pillows.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and value for money

I really enjoyed my stay at the hotel. Easy to find and only 30 mins drive from OR Tambo airport. Check-in and out was quick and easy with very welcoming front desk staff. The room was very comfortable, a good size and spotlessly clean. Tea and coffee making facilities were also in the room as well as a refrigerator which was put to use. The bed was very comfortable enabling a good night's sleep after a very long flight. The room was quiet with minimal noise heard from outside or the corridor/other rooms. Internet connection was excellent. As with many properties in SA there was gate security. Definitely my 1st choice for accommodation when staying in the area again.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Disliked: Amenities
THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy party goers revelling until 3am with no attempt by management to engage them
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
matriculates dance when we arrived. nobody helped with luggage... noice.... the floors to the rooms was dirty and 4am knock on the door ,,, nobody there. terrible stay... will never go back or refer anyone to this establishment .. paid for breakfast .. early anything left when we arrived for breakfast , then bacon is not chewable (both mornings) like eating biltong, fruit on Saturday morning was yeasty... definitely not fresh .. very very very disappointing in hotels.com to have this on your list ,
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel é um pouco distante do centro, mas é limpo e organizado. Perto da estação do trem que leva para Joanesburgo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Stayed 9 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

The Manager on Duty was friendly, but the rooms were very disappointing. They looked nothing like pictures online. We had no bath towels and had to ask for them and the toilet seat in one room was broken. The body wash and shampoo was empty. The breakfast was great, (the best part of the stay) sadly will not be going to the Mecure again
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

조용한 호텔

조용하고 바로 앞에 쇼핑몰이 있어서 좋네요.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Randburg Gem

The staff was exceptional as usual
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo beneficio

como joanesburgo tudo é muito longe , acho que vale a pena, quartos limpos, cama boa, ao lado de um mercado, estacionamento disponível sem custo adicional. Otimo custo beneficio uma vez que os hoteis em sandton sao bem mais caros e em 15 min de carro voce está lá.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Had a lovely time, disturbed by a neighbor that was banging on the door between 1 - 2.30am though. i was in room 129
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the mall and transit system.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really good and friendly from reception, restaurant, bar, room cleaning- all very helpful and the gateman gave everybody that came through his gate , the Thumbs Up sign. Very positive when you arrive as a new guest. Still a few round pin 3 pin plug sockets!!!
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Um Mercure abaixo do standard habitual

O standard de Mercure nesta unidade necessita de algumas obras visando melhorias - o hotel começa a envelhecer. O quarto foi o menor dos vários Mercure que já utilizei pelo mundo fora. O lugar é conveniente, de fácil acesso e cerca de um pequeno centro comercial onde podemos ir a pé. A internet Wi-Fi tem boa qualidade e de fácil acesso.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business.

Quick business trip. Nothing fancy about the hotel, but in it's price bracket has no equal. Good, comfortable room. Good shower, bed, wifi and nice and quiet. Location good for my meetings.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The cabinet where the fridge is stored was broken, i booked for 2 people but had toiletries for 1 person for both days in both the 2 rooms i booked. When my family arrived to occupy the next room the lady at reception told tgem i only booked 1 family room for 2 adults and 1 child without checking on the system. Upon my arrival down stairs she said the same thing and when i asked when i showed her the 2 keys she then said you can go. No apology nothing not even checking on the computer. all i got was attitude and eyes rolled on me and my hisband said the lady was really harsh with her.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We basically slept over after attending a show in JHB and had to leave early again.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

It was above average for a short term stay. It was conveniently situated and good value for money.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent service, very neat and staff was welcoming😊
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, freundliches Personal, sauber, guter Parkplatz
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Friendly and helpful staff.
Stayed 4 nights in Jan 2019