Mercure Johannesburg Randburg Hotel3.0 out of 5.0
Recent guest reviews
Been using this hotel for more than 8 years, even though I havent been there over past 2 years. It was pleasant to note changes - functional elevator, free unlimited wifi, light meals menu... Staff were friendly as usual, especially the intern manager who covering the bar and kitchen. Air conditions certainly need to be changed to have modern, less noisy, green ones
Lovely hotel in Randburg. Awesome friendly service quick and efficient. Quiet and peaceful in a busy city. Staff members very friendly. A few kilometers away from Sandton city shopping centre. Lots of restaurants nearby
very clean hotel , great location i always book here when visiting joburg, close to alot of places to visit. we always pop into the lifestyle centre around the corner for a walk around it has lots to look at there
I have literally spent more than a hundred nights on accor branded hotels (most on Mercure or Ibis that is supposed to be simpler) and it was the very first time I was just wanting to leave. Dirty corridor carpets, dirt chair in the room, old facilities and dark rooms. I would strong recomend staying somewhere else. Picture of bathroom wall below.
The hotel is perfectly located for easy access to joburg. The rooms are a good size and clean but the real standout feature is the hotel's team of dedicated employees. Everyone does their best to ensure you feel welcomed and valued. Nothing is a problem and they're always so willing to assist. The front desk team are fantastic. Thank you for a great stay.
Firstly, Requested a Disable Friendly Room, upon check in the didn't event bother to reply to email sent 2 days prior to ARRIVAL. No Rooms with Bath Tubs. Room was fine under the circumstances. Bathrooms are tiny for a person with disabilities to move around in. Not sufficient bath towels provided. Only 500mb free Wi-Fi per day. Poor Menu at Restaurant. Upon Check out, Requested a Tax Invoice from Lesedi. What a Disappointing experience. He simply could not understand the request. It took him 15 minutes before requesting assistance from a rather arrogant Rexy, the so called front office Manager. Surely I'm not the First one to request a Tax Invoice. One of the other guests that stood at Reception told the So called Front Office Manager that I was told it will take 1 Minute to provide me with a Tax Invoice. I left feeling terribly disappointed. Not a single apology for the frustration caused. Needless to say, I won't be back.
I am quite happy with my stay there. The room is comfortable and clean. What I like best is the location. Since I don't drive, I love the fact that you can walk across the street to an area with many restaurants. I have not seen a Woolworth for years, and there is a Woolworth there with a food department where I buy my breakfast. I chose not to have breakfast in the hotel, so I bought my breakfast from woolworth. Worked out great.
I can not fault the hotel on cleanliness or check in speed, but i can fault it on everything else. 1) 500 Mb internet allowance data per day. (The rest of the world gives unlimited access) 2) Breakfast is separate cost at 155 rand. I get a perfectly good top of the menu breakfast at the Spur or Dros for 65 rand. (Steak, Bacon, Sausage, 2 fried eggs, toast, mushrooms, beans, fried tomato, jams and coffee) 3)I asked for a plate and eating utensils and had to fetch and carry them to my room. My biggest gripe here is the data allowance, which does not nearly suffice for a business man that has to send large files to his employer. The bottom line is that while this hotel is clean and the staff are friendly, i wonder if it is worth the while staying here, especially the data allowance does not do it for me. PS: The Brightwater commons mall right next to the hotel is dead to say the least. I doubt that 10 per cent of the shops are still trading. If you like ghost towns, then this is you next destination
Stayed here for a night, Walking distance to Waterfront Mall and also near Randburg CBD. Its the best thing in Randburg and good value for money. Not pricey and good for people who want to conduct business in the vicinity of randburg or sandton
Bit out of town but that's not necessarily a bad thing. (20 min from airport in own car, and you need a car if staying here) Secure car parking with manned gate 24/7. Reception was quick and efficient. The hotel interior is bit of a 60's revival and could do with some updating to bring it into the 21st century. Lift works well but tucked away around the corner. The room was of a reasonable size but once more badly needed an update. The a/c was deplorable and recirculated the air like a fan and made twice as much noise. The temperature outside was fairly cool so it was not an issue but had it been hot they would have known all about it. Wi Fi bit hit and miss at times but worked extremely well in the foyer. Room keeping very good, sheets changed each day, Never tried the breakfast as they charged 150 each and Spurs 5 min up road in shopping center are about 47R for a very good b'fast. Hotel is good for very short stay but looks much better in photos than reality.
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
- Business center
Mercure Johannesburg Randburg Hotel places you within a few miles (5 km) of Randpark Golf Club and Cresta Shopping Centre. This 104-room, 3-star hotel has a restaurant, free self parking, and a conference center. Delta Park and The Colony Shopping Centre are also nearby.
This hotel is home to a restaurant and a bar/lounge. For your convenience, breakfast is available for a fee.
Mercure Johannesburg Randburg Hotel's 104 air-conditioned rooms provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
Mercure Johannesburg Randburg Hotel features WiFi in public areas, 2 meeting rooms, and a conference center. There's free parking, and an airport shuttle for ZAR 450 per room one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 167 reviews