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Recent guest reviews

Elevator always down and I need to pull my luggage all the way to the third-floor TV was down there try to fix it but they failed filthy dirty hotel not recommended ,

Dirty rooms (poop in toilet and all), gave us the wrong room and refused to change us, at 7:30AM woke us with drilling and other construction noises without notice (and did not care about the complaint), photos on website are of some renovated rooms, said didn't have an extra towel... endless list of disasters.

The location is perfect. Room spacious and comfortable. The staff was nice and welcoming.

Great breakfast, clean well appointed rooms. Heater needs improvement but over all a good experience ! Very well priced

The staff was nice but the breakfast was awesome! way above and beyond what we expected! great spacious rooms

Looking to get taken advantage of and pay for 6 extra days at a hotel for days you were no longer even at the hotel? Looking to stay at a hotel and get a room you never requested? Looking to stay at a hotel with major construction next door? A hotel with disgusting and rude staff? Then Shani Hotel is the place for you! I arrived at this hotel and was shown to my room which wasnt the room I paid for. I complained and then even after showing them my Orbitz confirmation of the room request they took no action. I couldnt sleep all night because there was major construction going on right next door, and the rude and disgusting staff refused to do anything about it. The room I did end up getting was dirty and disgusting, and when I took a shower water poured out the door all over the bathroom (there was no memorial plaque for the prior guests who probably slipped and died). Worst of all, because of all of this I checked out of the hotel after only 1 day of a planned 7 day stay. The manager at the front desk assured me they would refund me the other 6 days. They never did and still charged me another 6 days even after leaving. To get my money back for the entire hotel stay, I put in a dispute with my bank and they refunded my entire bill. If you would enjoy a hotel like this, be my guest. For people living in reality, stay as far away as you can and never look back.

The hotel is well-situated close to Jaffa street and Yehuda pedestrian street with many restaurants, banks, and shops. The best aspect is the nice 10 minute walk to the Jaffa Gate of the old city. The hotel has nice rooms and a good buffet breakfast. Our one problem was the night noise coming from the dance club right in from of the hotel and associated street noise. If you are noise sensitive, request a room on the other side. We did this after the first night and the management moved us. We were a family of 4 and the spacious room had two twin beds for our kids and a double bed.

An awesome breakfast and a friendly and helpful staff. Also a great location to walk to both new and old Jerusalem. The only major drawback is the noise from the Irish Pub right across the street, but if you keep your window closed it is manageable. We enjoyed our stay.

Just one problem the selection of th channels was abysmal

6 Darom Street Jerusalem

Hotel highlights

  • Walking distance to Ben Yehuda Street and Jerusalem Great Synagogue
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Jerusalem City Centre, Shani Hotel is adjacent to Ben Yehuda Street and within a 10-minute walk of other popular attractions like Jerusalem Great Synagogue. This 3.5-star hotel has 50 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9 AM.


Rooms

All 50 rooms feature coffee makers, safes, and phones. Guests can expect free WiFi and 40-inch LED TVs. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Shani Hotel enjoy features like a full-service spa, free WiFi in public areas, and a conference center. If you drive, self parking is ILS 100 per night, or you can take advantage of the airport shuttle (available 24 hours) for ILS 90 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include laundry facilities and a banquet hall.

Room options

Suite, 2 Bedrooms

2 Queen Beds and 1 Twin Bed | Sleeps 6

Economy Room

2 Twin Beds | Sleeps 2

Classic Room

1 Queen Bed | Sleeps 3

Junior Suite

2 Queen Beds | Sleeps 4

Guest reviews for Shani Hotel

Everyone (9) Couples (1) Family (1)
4
Everyone

By on Feb 25, 2020

Review comment responded on Feb 26, 2020

thank you for your kind words

1
Family

Elevator always down and I need to pull my luggage all the way to the third-floor TV was down there try to fix it but they failed filthy dirty hotel not recommended ,

By on Sep 23, 2019

Review comment responded on Oct 16, 2019

Hello and good day thank you for sharing your thoughts with us. we will definitely look into this matter

1
Partner Couples Friends

Dirty rooms (poop in toilet and all), gave us the wrong room and refused to change us, at 7:30AM woke us with drilling and other construction noises without notice (and did not care about the complaint), photos on website are of some renovated rooms, said didn't have an extra towel... endless list of disasters.

By on Jul 13, 2019

Review comment responded on Jul 17, 2019

Dear guest, Thank you for staying in Hotel Shani. We sincerely apologize for your bad experience here at the hotel and are willing to address this issue directly. Our hotel is currently being renovated and soon will be in greater shape. According to the Israeli law, construction workers can legally begin their work at 7am. Looking forward to hosting you again in the future. Best regards, Hotel Shani Reception

5
Everyone

The location is perfect. Room spacious and comfortable. The staff was nice and welcoming.

By on Jun 2, 2019

Review comment responded on Jun 4, 2019

Dear Guest, we thank you for your kind words and hope to see you again soon. Best regards, Shani Hotel

5
Everyone

By on Jan 24, 2019

Review comment responded on Feb 7, 2019

thank you for your rating Best Regards and hope to see you again

4
Everyone

Great breakfast, clean well appointed rooms. Heater needs improvement but over all a good experience ! Very well priced

By on Jan 11, 2019

Review comment responded on Feb 4, 2019

Thank you so very much for your kind words, looking forward to host you once again with us, Many thanks

5
Everyone

The staff was nice but the breakfast was awesome! way above and beyond what we expected! great spacious rooms

By on Dec 5, 2018

Review comment responded on Jun 14, 2019

Dear Jose, Thank you for your kind review. We were happy to host you. We hope to see you again soon!

1

a horrific experience all the way around

Everyone

Looking to get taken advantage of and pay for 6 extra days at a hotel for days you were no longer even at the hotel? Looking to stay at a hotel and get a room you never requested? Looking to stay at a hotel with major construction next door? A hotel with disgusting and rude staff? Then Shani Hotel is the place for you! I arrived at this hotel and was shown to my room which wasnt the room I paid for. I complained and then even after showing them my Orbitz confirmation of the room request they took no action. I couldnt sleep all night because there was major construction going on right next door, and the rude and disgusting staff refused to do anything about it. The room I did end up getting was dirty and disgusting, and when I took a shower water poured out the door all over the bathroom (there was no memorial plaque for the prior guests who probably slipped and died). Worst of all, because of all of this I checked out of the hotel after only 1 day of a planned 7 day stay. The manager at the front desk assured me they would refund me the other 6 days. They never did and still charged me another 6 days even after leaving. To get my money back for the entire hotel stay, I put in a dispute with my bank and they refunded my entire bill. If you would enjoy a hotel like this, be my guest. For people living in reality, stay as far away as you can and never look back.

By , from New York on Jan 12, 2018

Review comment responded on Jan 21, 2018

we are surprised about this complaint.All constructions the night in Jerusalem are forbidden. Anyway the staff would have change the room if you have asked as we are doing to satisfy our clients. Sorry that you fought the staff is rude. Certainly misunderstanding.

4

good hotel in west jerusalem

Everyone

The hotel is well-situated close to Jaffa street and Yehuda pedestrian street with many restaurants, banks, and shops. The best aspect is the nice 10 minute walk to the Jaffa Gate of the old city. The hotel has nice rooms and a good buffet breakfast. Our one problem was the night noise coming from the dance club right in from of the hotel and associated street noise. If you are noise sensitive, request a room on the other side. We did this after the first night and the management moved us. We were a family of 4 and the spacious room had two twin beds for our kids and a double bed.

By , from Kentucky on Jan 3, 2018

Review comment responded on Jan 21, 2018

thank you for your comment

4
Everyone

An awesome breakfast and a friendly and helpful staff. Also a great location to walk to both new and old Jerusalem. The only major drawback is the noise from the Irish Pub right across the street, but if you keep your window closed it is manageable. We enjoyed our stay.

By on Sep 25, 2016

Review comment responded on Feb 13, 2018

Dear guest,Thank you for your great comments. We are happy to hear that you enjoyed the service, the room and the atmosphere and we apologize for the noise. We hope that we will have the pleasure of hosting you again. Shani Hotel team.

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