Ramada Jerusalem0.0 out of 5.0
Recent guest reviews
We were part of a small tour group, and it was obvious that this hotel is a popular one for tours. The lobby was beautiful, but don't trust that first impression. I would have rated this hotel one star were it not for the delicious, plentiful, and beautifully presented food in the dining room. The staff at the front desk were not knowledgable and gave us incorrect information about Shabbos candle lighting and services. The room was dated, shabby, and not very clean. The carpet looked as though it had not been vacuumed since the previous guest. The bathroom was awful. The toilet seat had not been cleaned and the amount of black mold in the tub/shower was worse than anywhere I have ever stayed. We called housekeeping, and they came up to clean the toilet but told me there was nothing they could do about the mold since it was in the silicone calk. I pointed out all of the mold in the tile grout was told there was nothing they could do. The heating and cooling had been switched over to heat only, and the thermostat did not work, so the heat was either on or off with no temperature control. The room was too warm at night even with the heat off, and since there was no air conditioning, we has to sleep with the window wide open all night disturbed by the traffic noise. The worst thing of all is that one member of our group woke up with bites all over her which appeared to be bed bug bites. Fortunately, the hotel moved her to a different room and I did see her mattress and pillow in the hall presumable to be removed. I would not stay here again.
We took our kids and grandkids to the hotel for Shabbat. As it turns out there was a large group from Shalva with their families. We ate in different parts of the hotel and some people even stayed at an attached hotel. The food and service were great. The chef and his staff really tried to please and made us feel good that they were taking care of some special requests. The rooms were fine and all in all we had a great time. It was a little crowded but there was plenty of room and different minyanim at which to daven.
I love love love israel love Jerusalem but this hotel I mean was just ok they need to get rid of carpet in hotel rooms are so nasty and dirty I feel like that’s a big no when it comes to hotels it’s just gross food here was good but they should also allow people to use the pool when we wanted to go for a swim at a hotel we paid for to sleep and use they wouldn’t because they had certain days for girls and guys which is very stupid I went with my husband I don’t want to go for a swim with a bunch of female I wanna enjoy what I paid for with my husband I don’t recommend this hotel I’m sorry it was just ok for me there’s a lot better choices in israel !
The hotel is very good located. Excellent transportation to everywhere in Jsm. Very (very) crowded with groups, and during weekend and Jewish holidays overcrowded whit noisy children. My room was thin, and one of the worst beds I ever slept. Actually was an open sofa, dirty and smelly. (photo included) The hotel refused to change the open sofa for a bed, or to give me another room.
As a special treat, we decided to go to the Ramada for Rosh Hashanah and Yom Kippur this year. What a delight! First and foremost, the davening (prayer services) were beautiful and most meaningful. The full-board meals (some lavish buffets and some served at our table) were plentiful and delicious, while the service was attentive and efficient. The rooms were clean and comfortable, and we appreciated the fact that the hotel honored our request for a low floor. This was only the start of a new tradition for us; we've already decided to do this again next year.
My mom and I enjoyed our stay here last May 2017. Staff were very welcoming and courteous. The buffet breakfast was always sumptuous. The best food and not to mention the wide array of spread. Rooms are clean.
We as a family (15-17 adults) have been going to this hotel for the Holydays (New Year and Day of Atonement (Yom Kippur) for more than 12 years - in itself that says that the hotel is top quality as far as food, accommodation, ambience, social life, etc. The staff are more than welcoming, always obliging even for the smallest request. Of course I could enumerate 3-4 very small faults and inconveniences, but over all the general atmosphere, the synagogue service on those 3 days, the abundance of food for each meal - whether served at the table, or self-service (buffet), cannot be faulted - more than enough for anyone whatever their tastes.
We stayed at the hotel one night, because we were at a wedding in Jerusalem and wanted to sleep in the neighborhood after it. We ordered four rooms, all clean, spacious and quiet. The beds were very comfortable. Breakfast was fine, but when we asked the staff about the ingredients in all sorts of foods, for reasons of allergy, they could not answer. The maids knocked on the doors a few times early in the morning and woke us up. They also opened the door to our room once. When one of us left the room they immediately approached him and asked when we would leave the rooms. All this began at eight in the morning, when the time for checkout was only at eleven o'clock.
I've stayed at this hotel periodically over the last three years. The staff are warm, caring, friendly. The hotel accommodates the needs of its religious guests: it has a synagogue open and operating every day of the year, but also hosts secular guests, Christian guests, Moslem guests, corporate guests, government guests, celebrities - the hotel is a kaleidoscope of activity, with the best largest ballrooms in the capital. The food in this hotel is the best I've ever tasted at any hotel ever. It is amazing in quality and in quantity. There are beautiful grounds, including an outdoor pool, as well as a huge workout facility and a huge indoor swimming pool. As an older single woman, I felt very safe and cared for here.
Actually there are two hotels in the Ramada Hotel in Jerusalem, the Main Ramada Hotel, located at the left side of the hotel complex and is geared more for International Tourists and the Royal Wing at the Right Side, which is geared more for the locals. The Ramada Hotel Jerusalem is located in the Center of the New Jerusalem and is located near the Knesset Parliament, the Primne Minister's House, Convention Center. Off course, the one we had was at the regular Ramada Hotel, not on the Royal Wing. They have a several mini shops at the lobby where you can shop for souvenirs and more. for the bar experience, you need to walk to the other wing to get to the bar (it is connected via an air conditioned walkway). We stayed here for 3 nights as we were on a holy land pilgrimage and hardly had time but just to sleep and have breakfast. the Ramada Hotel in Jerusalem is old and the rooms show this as the designs are old (I don't know about the other royal wing part, but I heard it was more classier) but this was fine for us as we hardly had time to be in the hotel for the two days we stayed as we were around jerusalem and bethlehem for most part of the day up to 9 pm. amenities include: free wifi, no complimentary bottled water, TV set, coffee maker, no refrigerator, hot and cold showers, air conditioning, buffet breakfast, at the Jonathan Dining Roome, tc.
- Walking distance to International Convention Centre
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Kiryat Moshe within a short walk of International Convention Centre, Ramada Jerusalem is within a mile (2 km) of other popular sights such as Israel Museum. This 350-room hotel welcomes guests with 2 restaurants and conveniences like an outdoor pool and an indoor pool. Located in central Jerusalem, the hotel is also near Knesset and Mahane Yehuda Market.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Enjoy dining at Timna Meat Restaurant, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
All of Ramada Jerusalem's 350 air-conditioned rooms provide refrigerators, coffee makers, and safes. 32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.
Ramada Jerusalem features an indoor pool, an outdoor pool, and a children's pool. If you plan to drive, free parking is available. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a fitness center, a sauna, and an outdoor tennis court.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 45 reviews