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Recent guest reviews

The room description says the room accommodates 2 adults, but the hotel charges a $35 surcharge per night when 2 adults share the room with 2 twin beds. The room is clean with a mini fridge. The air conditioning works great while in the room but shuts off after 3 hours with no movement. This means it will shut off while you are sleeping and wake up to a hot room. It also shuts off if you leave the room during the day. It takes over one hour to cool off. The light rail Tram station is directly behind the hotel and convenient. The free breakfast is also very good with only Kosher options ( no meat of any kind) but plenty of cheeses and eggs.

Service was poor, the condition of the room was horrible- door didn’t shut properly and the bathroom was broke in the shower

Overall the stay was good, but it could have been better. The first breakfast revealed dirty plates and glasses. Most of the front-line staff are very friendly people. Parking spots were scarce. Room was small.

Please at least change sheets. It is a hotel. I'm not sure what the min requirements are for writing the review

Second time staying there. Clean and modern hotel. Central location, located near the tram.

Service so so. Refrigerator noisy but the never fixed it. Basic clean housing but not a friendly place.

we only had access to a pool that was not on the hotel grounds. the place is decent but certainly not too many stars. location was right near the light-rail stop and bus station -great.

A clean modern room with good breakfast. Great value.

Our stay at Prima Park turned out better than expected. The location is a bit far from the city center but the new light rail is just behind the hotel, which allowed us to bypass traffic and get around the city fairly quickly. The rooms are clean, the breakfast is good and we were comfortable at this hotel. I would stay here again and recommend the hotel to anyone looking for a great deal.

Very comfortable, clean accommodation. Excellent buffet breakfast! Located right on the new light rail line to the old city, ten minute walk (or one stop on the light rail line) to the central bus station. Short drive to the Israel Museum and Yad Vashem. Relatively car friendly! Some free parking, but be careful of the blue and white kerbs. Parking tickets can be expensive.

The Park Hotel is very conveniently located near the entrance to Jerusalem from Tel Aviv. It is near the Israel Museum, Hebrew University and not too far from the Old City. It is reasonably priced with satisfactory amenities. The staff is very cordial and helpful. While parking is sometimes a challenge, it is available which is not always easy to find in Jerusalem.

The hotel is crammed between major roads, and so the rooms are noisy. The building is just clean enough not to be considered dirty.

Not very new. breakfasts okay by Israeli standards. Staff only cares for religious Jewish people. Party at the dining room (court) every night, sometimes gets noisy. Parking off street, not very convenient (have to ask security open and close old-fashioned chained entrance). Location only good if you drive to the city center. No pool, but they have free tickets to a local University's campus pool. The bald man at the reception has short answers for every questions not helpful at all. Wi-fi Internet DOES NOT work in the room, neither in the lobby, have to get login and passwords every 24 hrs, and the connection drops unexpectedly too often and slow speed. Overall good place for spending a night, exceptionally they have queen size beds and not the separate (like in most Israeli hotels) beds. Staff always busy helping somebody, very long wait lines... Obsessed about Shabbat and Kosher stuff.... Still recommend!

The hotel was exactly as described by other visitors, both the good and the bad. The one thing, though, that I did not like was that our room faced the entrance to the Begin Expressway, and the noise from the cars was louder than I had expected from the location. Other than that, the stay was excellent, with very nice service, and a great Deluxe breakfast added on for free!

2 Vilnay Street Jerusalem

Hotel highlights

  • Close to Israel Museum and Ben Yehuda Street
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kiryat HaLeom, Prima Park Hotel is within a mile (2 km) of popular sights such as Israel Museum and Ben Yehuda Street. This 217-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 217 individually decorated rooms provide sofa beds, refrigerators, and safes. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bathrobes. Phones and desks are also standard.


Property features

Guests of Prima Park Hotel enjoy a sauna, free WiFi in public areas, and conference space. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Superior Room, City View

2 Twin Beds | Sleeps 3

Junior Suite, City View

1 Double Bed | Sleeps 4

Guest reviews for Prima Park Hotel

Everyone (3) Couples (7) Business (2) Family (1) Other (1)
3
Family

The room description says the room accommodates 2 adults, but the hotel charges a $35 surcharge per night when 2 adults share the room with 2 twin beds. The room is clean with a mini fridge. The air conditioning works great while in the room but shuts off after 3 hours with no movement. This means it will shut off while you are sleeping and wake up to a hot room. It also shuts off if you leave the room during the day. It takes over one hour to cool off. The light rail Tram station is directly behind the hotel and convenient. The free breakfast is also very good with only Kosher options ( no meat of any kind) but plenty of cheeses and eggs.

By on Oct 9, 2019

Review comment responded on Oct 11, 2019

Dear Guest Thank you for staying at The Prima Park Hotel, and thank you for taking the time to write us this review. every review is important to us so we can work on getting better. We will address the issues you brought up to our attention, and improve them in the future. Regards, Akram Khweis

1
Partner Couples

Service was poor, the condition of the room was horrible- door didn’t shut properly and the bathroom was broke in the shower

By on Jun 23, 2019

3

good location

Everyone

Overall the stay was good, but it could have been better. The first breakfast revealed dirty plates and glasses. Most of the front-line staff are very friendly people. Parking spots were scarce. Room was small.

By , from Canada on Oct 27, 2016

1
Everyone

Please at least change sheets. It is a hotel. I'm not sure what the min requirements are for writing the review

By on Aug 14, 2016

4

good location. clean hotel, good service

Everyone

Second time staying there. Clean and modern hotel. Central location, located near the tram.

By on Apr 7, 2016

Review comment responded on Apr 26, 2016

Dearest Guest, Thank you kindly for providing us with feedback on your stay with us. We love reading your words! Great in the morning, so happy you enjoyed the updated rooms, free parking, breakfast, and the location. We hope you come back to visit again soon. Best, Deena Moskowitz

3

decent place.

Couples

Service so so. Refrigerator noisy but the never fixed it. Basic clean housing but not a friendly place.

By on Dec 18, 2015

3

good location and price

Couples

we only had access to a pool that was not on the hotel grounds. the place is decent but certainly not too many stars. location was right near the light-rail stop and bus station -great.

By on May 10, 2015

4

a comfortable stay

Other

A clean modern room with good breakfast. Great value.

By on Jan 15, 2015

5

awesome jerusalem visit

Couples

Our stay at Prima Park turned out better than expected. The location is a bit far from the city center but the new light rail is just behind the hotel, which allowed us to bypass traffic and get around the city fairly quickly. The rooms are clean, the breakfast is good and we were comfortable at this hotel. I would stay here again and recommend the hotel to anyone looking for a great deal.

By on Jan 9, 2015

4

good hotel, good location

Couples

Very comfortable, clean accommodation. Excellent buffet breakfast! Located right on the new light rail line to the old city, ten minute walk (or one stop on the light rail line) to the central bus station. Short drive to the Israel Museum and Yad Vashem. Relatively car friendly! Some free parking, but be careful of the blue and white kerbs. Parking tickets can be expensive.

By on Nov 5, 2011

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