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Recent guest reviews

Location was good, facility maintenance was poor. So called gym was horrible no machine was working. Other things in gym was not in good shape also, no heat either. Washroom was just okay. Bed sheet was torn from the side. This facility is good for the groups I guess. Breakfast was excellent.

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Good, everything was good, locatoon, etc...............

The staff was friendly and helpful. The rooms were clean but modest. The breakfast was fantastic, well worth staying at this hotel. Location was close to the old city and other areas. We didn't love the surrounding neighborhood. I would probably stay at this hotel again if I were to return to Jerusalem.

Very convenient location. Walk to old city wall is about 4 blocks, garden tomb is three blocks. Streets around the area are very busy and dirty

Gave us a central location right next to the Old City (walking distance). Fantastic breakfast (variety; quality; flavor). Parking lot allowed us to have our rental car kept safe and available. Courteous staff who were motivated to please. Room clean and maintained daily. Excellent value. Would not hesitate to stay again.

Hot water would ran out without 1 minute. The place was very small and the window on the bathroom could not close properly.

I didnt like that there was no Atm inside the hotel. I had to leave both times missing breakfast, maybe an earlier start? I liked tge restaurant on the 4th floor.

We had a very nice stay at this hotel. It is in a good location, very close to the Old City. The breakfast was amazing and had very good service. The front desk was friendly and helpful

There was a sewage smell and water leak in bathroom. Suppose to have double bed and rhey gave us two singles.

Fast check-in, good breakfast, quiet room. 10 mins walk to Jerusalem old city.

Nice lobby and morning breakfast buffet was great, be sure to order a cappuccino and the fresh squeezed OJ went well with the omelettes we ordered. Room was dated but clean and comfortable. Our room had a little balcony that we used to eat snacks. Excellent value for your $.

Cockroaches in a rooms! No alcohol license! No water in the rooms! Empty refrigerators

Oh my gosh I could not have been treated more kind than at this hotel! The staff was top notch and I have traveled frequently and it was the 1st time almost 100% of the staff were just amazing! Nirvana was the best and I love her more than anyone she works at the front desk and always does more than what is required of her job! The owner is amazing and sweet as are all of the other people that work there except for one whom I had a Tiff with over 4 tablespoons of cereal which I overlook and forgive this is the nicest hotel I have ever stayed at when you include everything from the cleanliness to the kindness the price and the people! Their breakfast buffet is wonderful but they don't advertise that scrambled eggs and other things are included with breakfast it is a full breakfast for some I arrived as a guest and left with new family and I will return there again this Winter to visit them all again Thank you

This hotel is a less than ten minute walk from bus stops and tram stops that could take you anywhere. It is located in the Muslim Quarter and while some people say that this neighborhood is unsafe, I never had any problems. The hotel was really clean, moden, and has a beauitful resturant. The breakfast was the best hotel breakfast I ever recieved.

Good experience, clean, nice breakfast buffet, staff very helpful

It is a nice and modest hotel very close to the Old City (Damascus Gate). It was clean, and with a very reasonable price, considering that Hotel prices tend to be very high in Jerusalem. Breakfast was excellent! I would use this hotel again in the future.

Nice hotel close to the Old City (Damascus gate) .Safe area with parking inside.

Overall is good the owner he offered us another room bur we stayed the same room

Al Zahra Street 4 Jerusalem

Hotel highlights

  • Walking distance to Temple Mount
  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking

Temple Mount is a short stroll from National Hotel Jerusalem, and other popular attractions like Al-Aqsa Mosque are within a mile (2 km). This 120-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 10 AM. Enjoy a bite to eat at AlWatani Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 120 rooms feature refrigerators, safes, and desks. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Hair dryers are also available.


Property features

Guests staying at National Hotel Jerusalem enjoy a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is ILS 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for ILS 350 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Comfort Triple Room

1 Double Bed and 1 Twin Bed | Sleeps 3

Standard Triple Room

3 Twin Beds | Sleeps 3

Family Quadruple Room

1 Double Bed and 2 Twin Beds | Sleeps 4

Standard Quadruple Room

4 Twin Beds | Sleeps 4

Guest reviews for National Hotel Jerusalem

Everyone (17) Couples (3) Family (4)
4
Family

Location was good, facility maintenance was poor. So called gym was horrible no machine was working. Other things in gym was not in good shape also, no heat either. Washroom was just okay. Bed sheet was torn from the side. This facility is good for the groups I guess. Breakfast was excellent.

By on Mar 9, 2020

1
Everyone

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By on Nov 20, 2019

5
Everyone

Good, everything was good, locatoon, etc...............

By on Aug 6, 2019

4
Partner Couples Friends

The staff was friendly and helpful. The rooms were clean but modest. The breakfast was fantastic, well worth staying at this hotel. Location was close to the old city and other areas. We didn't love the surrounding neighborhood. I would probably stay at this hotel again if I were to return to Jerusalem.

By , from USA on Jul 11, 2019

4
Everyone

Very convenient location. Walk to old city wall is about 4 blocks, garden tomb is three blocks. Streets around the area are very busy and dirty

By on Jul 8, 2019

4
Everyone

By on Jul 8, 2019

5
Family

Gave us a central location right next to the Old City (walking distance). Fantastic breakfast (variety; quality; flavor). Parking lot allowed us to have our rental car kept safe and available. Courteous staff who were motivated to please. Room clean and maintained daily. Excellent value. Would not hesitate to stay again.

By on Jul 1, 2019

3
Everyone

Hot water would ran out without 1 minute. The place was very small and the window on the bathroom could not close properly.

By on Mar 26, 2019

Review comment responded on Mar 29, 2019

thank you so much for staying at our hotel,we are sorry to hear that but we wish that you informed the front desk about it,because they would of fixed your problem,but we hope to see you again..

4
Everyone

I didnt like that there was no Atm inside the hotel. I had to leave both times missing breakfast, maybe an earlier start? I liked tge restaurant on the 4th floor.

By on Mar 18, 2019

Review comment responded on Mar 29, 2019

thank you so much to hear that,and we are sorry to hear that you had to miss your breakfast everyday,we still hope to see you again at our hotel..

4
Family

We had a very nice stay at this hotel. It is in a good location, very close to the Old City. The breakfast was amazing and had very good service. The front desk was friendly and helpful

By on Mar 18, 2019

Review comment responded on Mar 18, 2019

thank you or your high scoe and lovely feedback looking orward to having you again at the National Hotel regards,

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