Rooms were totally disgusting and dirty. We asked to change rooms and even the new room was uninhabitable. We checked out four days early and stayed elsewhere
Poor parking.
the property is a short walk to the light rail and one stop to the train station that can take you anywhere you want to go in Israel. The property has undergone some renovation but the rooms are dated, though they are comfortable and met our needs. Cost of the room was affordable. We had Friday night meals, which were $45/person. Shabbat lunch is the same price.
excellent food location pool etc highly .... reccomende
Great location ....... helpful staff.... reccomend highly for business or pleasure
Like everything......................... .!!!!!!!!!!!!!!!!
excellent food location staff pool a1 highly reccomend
great staff and food. a1 location highly reccomend
Arrived 5:30 pm & told they had no room and sent us to Crown Plaza for 1 night (a few blocks away). But that was wrong hotel & had to wait for them to take us to another hotel on other side of city, where we waited until 11:30 for them to get room ready. Manager of JG rudely informed me they were under no obligation to pay for cabs or tell us they had no room & allow us to make other arrangements, which we could have stayed at our friends for free. Got into JG Tuesday and room was dirty with plaster, peeling paint and candy wrapper on floor. Only had 2 hangers until Thursday when I went to desk clerk for 3rd time.
i have stayed here many times. to sum it up, it was all great. i was fortunate to meet rak. b-d,, and she has made my stay even better friendly helpful staff. great location..excellent pool/spa /jacuzzi highly recommend
This is a great hotel choice if you want to be near the central bus station and the light rail. Rooms are spacious with comfortable pillows and breakfast was amazing! This hotel is off a busy street, so if you like a quiet room, request a high floor.
Perfect location and staff would highly reccomend. Thanks ......
Was a nice hotel, inexpensive and had good food and accommadations
Chose this hotel based on previous stay when it was part of Leonardo brand. Back then, food was elaborate and fantastic (cheesecake, lasagna, casserole, stews), rooms clean, nice toiletries and service pleasant. Now it is different - simple and scaled down. A good base for tours, but distant from city centre. After obtaining a late check-out for noon, was shocked to find security knocking at door at 11 a.m. and speaking no English, only adding to confusion. Good memories but disappointed that standard has not been maintained. High guest turnover means limited personal attention and not much care for details. Dining areas swarming with rowdy children, no safety deposit box and housekeeping cleaning into late evening.
Located in Kiryat HaLeom, Jerusalem Gardens Hotel is within a 10-minute stroll of sights such as Hebrew University of Jerusalem and International Convention Centre. This 180-room hotel has conveniences like a restaurant, free in-room WiFi, and a conference center.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and coffee makers.
Guests of Jerusalem Gardens Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Rooms were totally disgusting and dirty. We asked to change rooms and even the new room was uninhabitable. We checked out four days early and stayed elsewhere
Poor parking.
the property is a short walk to the light rail and one stop to the train station that can take you anywhere you want to go in Israel. The property has undergone some renovation but the rooms are dated, though they are comfortable and met our needs. Cost of the room was affordable. We had Friday night meals, which were $45/person. Shabbat lunch is the same price.
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies
excellent food location pool etc highly .... reccomende
Thank you
Thank You
Great location ....... helpful staff.... reccomend highly for business or pleasure
Thank you
Thank You
Like everything......................... .!!!!!!!!!!!!!!!!
Thank you
excellent food location staff pool a1 highly reccomend
Dear Guest, We are delighted by your wonderful review and to read that you were happy with our staff, delicious food, enjoyed your time at the pool and took advantage of our convenient location near the tram. Our staff works very hard to ensure our guests have a fantastic stay with us. We look forward to welcoming you back to Jerusalem Gardens Hotel & Spa, Sincerely, Nofia
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Kareem