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Jerusalem Gardens Hotel

Hotel in Jerusalem with a 24-hour front desk and a coffee shop

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Photo gallery for Jerusalem Gardens Hotel

Front of property
Daily buffet breakfast (ILS 85 per person)
In-room safe, free WiFi
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Ze Ev Vilnai Street,4, Jerusalem, JRS, 93686
  • Machane Yehuda Market
    ‪18 min walk‬
  • Israel Museum
    ‪2 min drive‬
  • Ben Yehuda Street
    ‪3 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪39 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, free WiFi

Family Room, Multiple Beds

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Executive Room

View from room

Executive Room

8.0 out of 10
Very good
(11 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Jerusalem

Located in Kiryat HaLeom, Jerusalem Gardens Hotel is within a 10-minute stroll of sights such as Hebrew University of Jerusalem and International Convention Centre. This 180-room hotel has conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Machane Yehuda Market - 18 min walk - 1.0 mile
  • Israel Museum - 2 min drive - 1.0 mile
  • Ben Yehuda Street - 3 min drive - 1.4 miles
  • Mamilla Mall - 4 min drive - 2.4 miles
  • Western Wall - 10 min drive - 2.8 miles

Getting around

  • Jerusalem Biblical Zoo Station - 11 min drive
  • Yekuti'el Adam Station - 19 min drive
  • Ben Gurion Airport (TLV) - 41 min drive

Restaurants

  • ‪Aroma - ‬14 min walk
  • ‪Egz - ‬12 min walk
  • ‪בורגראנץ' תחנה מרכזית Burgeranch Cbs - ‬11 min walk
  • ‪Royal Ramada Lobby Bar - ‬4 min walk
  • ‪Patrick's - ‬14 min walk

About this property

Jerusalem Gardens Hotel

Hotel in Jerusalem with a 24-hour front desk and a coffee shop
Guests of Jerusalem Gardens Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and coffee makers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ILS 85 for adults and ILS 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to March 31:
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for ILS 250.0 per night

Property payment types

Important information

Fees

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ILS 85 for adults and ILS 50 for children
  • Rollaway bed fee: ILS 250.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Gardens Hotel Jerusalem
Gardens Jerusalem
Hotel Jerusalem Gardens
Jerusalem Gardens
Jerusalem Gardens Hotel
Jerusalem Gardens Hotel Spa
Jerusalem Gardens Hotel Spa
Jerusalem Gardens Hotel Hotel
Jerusalem Gardens Hotel Jerusalem
Jerusalem Gardens Hotel Hotel Jerusalem

Frequently asked questions

Is a free cancellation option available at Jerusalem Gardens Hotel?

Jerusalem Gardens Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see near Jerusalem Gardens Hotel?

This hotel is situated in Kiryat HaLeom within a short 15-minute walk of National Library of Israel and also 17 minutes on foot from Knesset. You'll also find Western Wall and Holyland Model of Jerusalem within a short drive.

Will I be able to park at Jerusalem Gardens Hotel?

No, there isn't parking at this hotel.

Does Jerusalem Gardens Hotel feature a casino at the property?

No, Jerusalem Gardens Hotel doesn't have a casino.

Will I find an indoor pool at Jerusalem Gardens Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Jerusalem Gardens Hotel?

Couples staying at this hotel will appreciate amenities like a turndown service as well as a bar and a restaurant.

Are there hot tubs at Jerusalem Gardens Hotel?

No, this hotel doesn't have a spa tub.

Does Jerusalem Gardens Hotel feature a restaurant that includes a breakfast menu?

Yes, Jerusalem Gardens Hotel serves buffet breakfast for a surcharge each morning at Bar.

Will Jerusalem Gardens Hotel allow pets to stay for free?

No, pets aren't allowed at Jerusalem Gardens Hotel.

Are there connecting rooms at Jerusalem Gardens Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Jerusalem Gardens Hotel?

The closest major airport to Jerusalem Gardens Hotel is Ben Gurion Airport (TLV), which is about 24.3 mi away.

Are there rooms with balconies at Jerusalem Gardens Hotel?

Yes, every guestroom at Jerusalem Gardens Hotel comes with a balcony with some featuring pool or city views.

Jerusalem Gardens Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 133 out of 776 reviews
Rating 8 - Good. 285 out of 776 reviews
Rating 6 - Okay. 200 out of 776 reviews
Rating 4 - Poor. 92 out of 776 reviews
Rating 2 - Terrible. 66 out of 776 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

beila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very poor service all along the stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruth

Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property - Good location - Discounted price due to construction - Paid parking close but not onsite
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Stayed 4 nights in Nov 2024

4/10 Poor

Stephanie L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness

Hotel in midst of renovations....

We have stayed at Jerusalem gardens a few times before, but this time we were disappointed. When making our booking we did note that there would be no pool or exercise room because of renovations. However we soon discovered that there were a few other drawbacks to the renovations, including significant noise starting 8:30AM, which made it impossible to stay in our room; and no parking available. The breakfast was barely average. Other things that one expects from decent hotels -- like internet and the ability to checkout at noon were not available.
Stayed 2 nights in Oct 2024

6/10 Okay

Chaim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Waiting for the upgrades and pool return

Stayed 2 nights in Jun 2024

6/10 Okay

KERRY, BELLEVUE

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Area around hotel being renovated except no work being done due to war situation.
Stayed 5 nights in May 2024

6/10 Okay

KERRY, BELLEVUE

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Area outside undergoing renovations except nothing happening at this due to war conditions. Hotel very old which was very evident. Restaurant facilities very good

4/10 Poor

Chaim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great staff but needs more

Stayed 2 nights in Jun 2024

2/10 Terrible

Muyaser

Disliked: Cleanliness
Not clean hotel smells very bad very expensive and the people they were resident in the hotel. They were aggressive ..
Stayed 1 night in Oct 2023

2/10 Terrible

Meir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were totally disgusting and dirty. We asked to change rooms and even the new room was uninhabitable. We checked out four days early and stayed elsewhere
Stayed 5 nights in Aug 2023

6/10 Okay

Richard

Liked: Staff & service
Poor parking.
Stayed 2 nights in Jun 2023

4/10 Poor

Tal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is actually a construction site. The pool, gym and parking are gone. The room itself was updated, big and nice. Elevators are new too.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel with lame front desk help

Under construction. Wasn’t able to use pool or facilities. Manager at front desk blamed me for not knowing about pool in a very rude and condescending way. Was t worth the money even if it had a pool. Run down slightly grungy room.
Stayed 1 night in Jan 2023

4/10 Poor

TAMIR

Disliked: Cleanliness, property conditions & facilities
.
Stayed 5 nights in May 2023

4/10 Poor

cesar

Traveled with family
Disliked: Staff & service, property conditions & facilities
People very unpleasant
Stayed 2 nights in May 2023

6/10 Okay

SHLOMO KATZ

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

frumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

2/10 Terrible

Abraham

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the website says there is parking. Before I booked, I called to confirm that there is parking, which they confirmed. I show up last night, low and behold there’s no parking. Come into the hotel, security guard is completely spaced out, need to summon someone to check me in. The lobby looks shabby. Then it goes from bad to worse. Come to the room, the bathroom is has patched holes, the grout is gross, and the bathtub is tiny. The lamp shades have good caked on, there is a pacifier on the floor, indicating they didn’t clean the room. But then things go from bad to worse, I take the blanket off the bed to lay down and the sheets are stained!?!?! This was beyond awful. The price was good, if the hotel was clean. Wouldn’t even mind the shabbiness, but the dirt!!!
Stayed 1 night in Jan 2023

6/10 Okay

Chaim

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great staff but on street paid parking only

I visit several times per year but this time I had to park on the street which cost me 3 tickets and over $150. Staff always great. no ramp up entrance for luggage & no more "happy" hour. Great location.
Stayed 2 nights in Dec 2022

6/10 Okay

ari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
they should have made it much more clear that the property was very loud due to construction. Also, the check in process was a big problem since the hotel did not have the guest listed in their system

10/10 Excellent

Lelti

Traveled with family
Liked: Cleanliness, staff & service
Nice customer service

2/10 Terrible

Joseph, brooklyn

Stayed 1 night in Dec 2022

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