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Capsule Inn

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Basic Double Room | In-room safe, soundproofing, WiFi (free), bed sheets
Lobby sitting area
Exterior
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
yafo 35, Jerusalem, israel, 9262828
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Mamilla Mall
    ‪8 min walk‬
  • Place, Jaffa Gate
    ‪12 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪55 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, soundproofing, WiFi (free), bed sheets

Basic Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | In-room safe, soundproofing, WiFi (free), bed sheets

Basic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Jerusalem

Located in Jerusalem City Centre, Capsule Inn is next to Mount Herzl and Ben Yehuda Street. This 12-room capsule hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and express check-in.

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.1 miles
  • Mamilla Mall - 8 min walk - 0.5 miles
  • Jaffa Gate - 12 min walk - 0.7 miles
  • Church of the Holy Sepulchre - 13 min walk - 0.7 miles
  • Machane Yehuda Market - 13 min walk - 0.8 miles

Getting around

  • Yekuti'el Adam Station - 15 min drive
  • Jerusalem Biblical Zoo Station - 20 min drive
  • Ben Gurion Airport (TLV) - 51 min drive

Restaurants

  • ‪יפו מנה מנה - ‬1 min walk
  • ‪The Coffee Bean (קופי בין) - ‬1 min walk
  • ‪Aroma Yafo - ‬1 min walk
  • ‪Mike's Place (מייק'ס פלייס) - ‬1 min walk
  • ‪Mr. Greens - ‬1 min walk

About this property

Capsule Inn

Capsule Inn features free WiFi in public areas, coffee in a common area, and refrigerator in a common area. The front desk has multilingual staff that can help with luggage storage, securing valuables, and access to locker space. Additional amenities include express check-in and a water dispenser.
Guests can expect free WiFi and flat-screen TVs with cable channels. 4 bathrooms and safes are other standard amenities. Bathrooms are shared.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (ILS 100 per day)

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 4 shared bathrooms
  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: ILS 200 per stay
  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: ILS 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Capsule Inn Jerusalem
Capsuleinn By IndigInn
Capsuleinn Adults Only
Capsule Inn Capsule hotel
Capsule Inn Capsule hotel Jerusalem

Frequently asked questions

Is a free cancellation option available at Capsule Inn?

Capsule Inn provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Capsule Inn?

This capsule hotel is situated in Jerusalem City Centre, just steps from Ben Yehuda Street and Zion Square, and within a short walk of Mamilla Mall. You'll also find Western Wall and Notre Dame of Jerusalem Center less than a mile away.

Is there parking available at Capsule Inn?

No, there isn't parking at this capsule hotel.

Does Capsule Inn feature a casino at the property?

No, Capsule Inn doesn't have a casino.

Will I find an indoor pool at Capsule Inn?

No, there is no indoor pool at this capsule hotel.

Are there hot tubs at Capsule Inn?

No, there isn't a spa tub at this capsule hotel.

Does Capsule Inn have a restaurant that serves breakfast?

No, Capsule Inn doesn't have a restaurant that serves breakfast.

Will Capsule Inn allow pets to stay free of charge?

No, pets and service animals aren't allowed at Capsule Inn.

Are there connecting rooms at Capsule Inn?

No, this capsule hotel doesn't feature connecting guestrooms.

Where is the closest airport to Capsule Inn?

The closest major airport to Capsule Inn is Ben Gurion Airport (TLV), which is about 25.5 mi away.

Are there rooms with balconies at Capsule Inn?

No, there aren't any guestrooms with balconies at Capsule Inn.

Capsule Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided a professional and caring service, they tried hard to make the experience unique, and there are always what they promised will be I highly recommend this property
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very compatible to amenities in the area. Only dislike was a shortage of warm water in the shower only once during my stay.
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little unique spot. Very cute. Clean and comfy!! I had a short stay only for few days. But it was fun. I like it. For the first time I slept in one of those capsules in Tokyo! And this was the second time.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Concept

Great concept! clean capsule, very friendly and helpful staff, and they give you earplugs. only thing below expectation was the fridge. it was a tiny fridge and there was no room to put anything in it :-(
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAULTY DOOR, NO STAFF, STUCK OUTSIDE

BEWARE! I arrived at 8pm and did a self check-in at the machine, and was unable to open the door, i called the hotel and messaged the hotel via whatsapp and they did not answer for more than 2 hours (there was no staff). I contacted hotels.com via their live chat and they later called me, and it was NOT toll-free (how would i know i will be charged??) and i incurred USD104 of phone bills and both Capsuleinn and hotels.com WONT compensate me back. I was stuck outside and unable to enter my room and wasted more than 2 hours before hotels.com contacted Capsuleinn. Room was so dirty and i saw the staff stepped in the bed with his shoes to change the bedsheet!
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE! Cant check-in & uncontactable staff

BEWARE! There is no staff at check-in, and I was unable to enter the room after check-in at the machine, and i was unable to enter my room for more than 2 hours. I tried to call and whatsapp message to Capsuleinn (based on hotels.com booking and their notice pasted on their hotel), but they did not respond until i messaged hotels.com. The notice in the hotel said their contactable hours on Whatsapp is until 10pm, i was calling and messaging them since 8pm but no replies! But halfway later hotels.com called me and i incurred SG$144.70 (~USD102) of phone bills, as the hotels.com hotline was not toll-free! How would your customer know it is not toll-free and the hotels.com person chatting to me did not mention this to me. Hotels.com took 30minutes to contact Capsuleinn and Capsuleinn called me and i incurred even more phone bills! I requested compensation for my phone bills from the hotel but they dont care about you, i did not even ask for compensation for my time wasted stuck outside my room! I saw the staff stepping in the capsule room with his shoes on, room was also dirty. Book at your own risk!
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Verified traveler

カプセルホテルとしての設備はそれなりかと思います。イスラエル国内どこもそうですが、値段が高いのが難点です。
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economic and clean place to overnight

The staff was very accommodating to my very late arrival times, my lack of success using the automated check-in machine, and changes to travel plans. This was a very clean, conveniently-located, economic place to stay for me and a few travel companions.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved this place!

This hostel was exactly what I needed when I landed after a long flight with no sleep. It was easy to get to and easy to find. It's right in the center of everything but very quiet and private and safe. The staff was very helpful and kind and immediately responded whenever I contacted them with questions on Whatsapp. Everything was so clean and orderly and it was, in general, an oasis. I very much recommend.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was clean and staff very helpful. can't beat the location and price. would book again
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort

Empfehlenswert.

Gutes Preis-Leistungsverhältnis. Allerdings mit permanenter Klimaanlage und keiner eigentlichen Lobby oder ähnlichem Aufenthaltsraum etwas gewöhnungsbedürftig. Superzentrale Lage.
Stayed 10 nights in Jan 2020
Verified review

4/10 Poor

pascale

Disliked: Amenities, property conditions & facilities
publicité mensongère : il ne s'agit pas d'un hôtel, les "chambres" sont des boites superposées 2 à 2, on dort dans une sorte de container, confort restreint, claustrophobes s'abstenir ...
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Not bad

Overall the experience was positive. The staff was nice, and the place was nice and quiet. I would note a few things: 1. My mattress was a bit hard. I was fine with it, but people with back issues might want to take note. 2. My door stuck, such that I had to stick my left hand in towards the locking mechanism in order to open the door to get in or out. 3. The wifi was very slow. For just staying in touch with the world, it is fine, but people who want to work should take note.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Le

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please if u love yourself , never try to stay in this place. Is the most horrible experience u can try in your life. In the pics looks cool. But in real no. Is not the same. The place is dirty , no respectful, the people who work there make noise min the morning, who suppose to make peace. The capsule experience to sleep , is almost smtg to help to kill you. Is not comfortable, is really hot. And all the time the next guest who sleep in the next capsule if he make noise, your capsule feel the same. Anyway, guys Tso y try this experience. Very uncomfortable not real and dirty noosing...just bad experience . I’m just still in head beach till now!
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Oriol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Kaspar

Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

NOA

Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

S A

Disliked: Room comfort
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019