Addar Hotel0.0 out of 5.0
Recent guest reviews
Nothing make happier then good start of the day: Gather with my wife and the baby having our fruit and basic bread and butter and milk. None of there was available! Ridiculous. What made matters worse was how offensive the staff feel when I’ve asked for those things. Not nice experience
I had mild complaints of the service, and our room was dusty in dire need of updating. (I have a dust allergy.) Admittedly, they generally tried to offer hospitality and extra bedding. However, the sounds of Al Jazeera playing too loud in the tiny lobby, and political comments nonstop by Arab staff, interfered with my hotel experience. Aside from the barrage of spoken propaganda, continental breakfast was fine. Getting out and about was an inconvenience. The private tours don’t pick up or drop off here. Also, we were promised underground parking, but for seemingly political reasons (when reception found out we were from a country not of their choice) on check-in, the promise was not upheld. We were told to park on the unkempt street, although the vicinity did not look clean or safe. Nothing impressive to eat was in walking distance for lunch/supper. I would consider the above reasons a factor for women not to stay here alone.
I will do early checkout and see what I can do with the refund , it’s really cold in Jerusalem and there is no heat , only after 5:00 pm so you will wake up in a Freezer next morning and be sick of course . Bad breakfast , bad rooms hair everywhere no cleaning bad smell
Booked at Booking.com...will never do it again!!! Hotrible place! Dirty and room suposed to be a suite! ....well...it was unsafe and very very old! Not a suite at all. We are now in a fight to get our money back. They did not offer us another room but the guy behind the desk told us to make a complain at booking.com because he knew that this hotel is horrible! Dont go there!!!!!!
No me gustan las personas que mienten y engañan al turista, así que mucho cuidado con el personal. A pesar de que durante los primeros días tuvimos un recepcionista muy amable que nos dio mucha información en todo momento, el último día (9/12/17) no estaba, y al preguntarle a su sustituto dónde se encontraba la parada de sheruts para ir a Tel Aviv, nos aseguró mil veces que era sabbath y que no salía ni un solo sherut de la ciudad, y añadió que podía llamar a un taxista amigo que nos cobraría "solo" 100 dólares. Ante nuestra negativa, nos metía miedo insistiendo en que nos quedaríamos tirados. Nos arriesgamos y efectivamente, salían cientos de sheruts continuamente. Tratar de engañar al cliente es lo peor que puedes hacer, como profesional y como persona. Estamos muy decepcionados, porque siendo turista te esperas que intenten engañarte en cualquier lugar, pero no en tu hotel. //// I do not like people who lie and cheat the tourist, so be very careful with the staff. Although during the first days we had a very kind receptionist who gave us a lot of information at all times, the last day (9/12/17) was not working. So we asked to his substitute where was the sherut stop to go to Tel Aviv, but he assured us a thousand times that it was sabbath and wasnt a sherut lefting the city, and he added that he could call a taxi driver friend who would charge us "only" 100 dollars. Faced with our refusal, he tried to scare us insisting that we would be left without. We took a risk and asked in the street and effectively, hundreds of sheruts came out continuously. Trying to cheat the client is the worst thing you can do, as a professional and as a person. We are very disappointed, because being a tourist you expect them to try to cheat you anywhere, but not at your hotel.
I booked this hotel for a big tourist group 1 month in advance and got the confirmation for the reservation. I called them the week before our trip and I found out that our reservation was canceled and I ask them what happened and if they can help us to solve this issue. and they hung up the phone in my nose. We had to find another hotel. I found them unreliable and not trustworthy. Hopefully we booked another hotel which was much better!
My group leader booked in advance and payed in full for rooms for 56 people. When we got there, they only had open rooms for 46 people. The remaining 10 had to stay in different hotels every night of our trip. They did not refund us for these rooms. There was frozen bread served for breakfast each with a meat spread of sorts at this hotel :/
Booked this hotel six weeks in advance, had my reservation printed and confirmed via hotels.com, reserved with with my creditcard. Arriving at the hotel at 9pm, tired after a LONG day of travelling with kids we get the message: no rooms available, the hotel is overbooked. We are in a busy holiday period, and the manager had re-sold our rooms for a higher price, hoping we would not show, yet they had charged my CC the full amount. Crooks! Front desk clerk had no authority to book us in on another hotel - as he needed approval by the manager, and he could not be reached. We were helplessly stranded in their lobby for two ours, and we were not even offered something to drink. Eventually we called hotels.com, where the booking was made, and they took care of everything. Luckily! They found a really nice hotel for us and we only paid the same amount as for the original reservation. For us it worked out great, we got a much better deal, but the risks of booking this hotel is just too high. There was only ONE hotel in the city that actually had the two family rooms we needed available... Imagine if they did not have rooms either... We never got to see any rooms, so I cannot say anything about the standard, but we did spend two hours in the reception/lobby. The place is worn down, with wallpaper peeling off the walls the bottom 40-50cm due to moisture damage. It smells thereas aswell. We knew it was not the best when we made the reservation, but did not realize that it could be this bad. I would not recomend this place even to my worst enemies.
My parents were in this hotel two days ago and they had a very bad experience. Ac was not working in the room despite the summer heat. Room was very gloomy with no sunlight and toilet was broken. Hotel did not accept to refund the money paid for 10 days. Not recommended. There r better hotels around with better service.
We enjoyed our stay here. The room was a lot bigger than we expected for the price we paid, fair sized bedroom, decent sized bathroom and a living room/kitchen aswell. Good location to explore the old city, only a 5 or 10 minute walk to Damascus Gate. The breakfast was pretty basic and not a lot of choice for my son, but overall that is a minor gripe for the price we payed. Overall we enjoyed our stay here.
- Walking distance to Garden Tomb and Damascus Gate
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Addar Hotel places you within a 15-minute stroll of popular sights such as Garden Tomb and Damascus Gate. This 30-room hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace. Located centrally in Jerusalem, it's also close to Temple Mount and Dome of the Rock.
Free continental breakfast is offered each morning. Enjoy a bite to eat at Bustan Addar Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 30 soundproofed accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and satellite TV. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Guests of Addar Hotel enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 20 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 295 reviews