Addar Hotel0.0 out of 5.0
Recent guest reviews
I booked this hotel for a big tourist group 1 month in advance and got the confirmation for the reservation. I called them the week before our trip and I found out that our reservation was canceled and I ask them what happened and if they can help us to solve this issue. and they hung up the phone in my nose. We had to find another hotel. I found them unreliable and not trustworthy. Hopefully we booked another hotel which was much better!
My group leader booked in advance and payed in full for rooms for 56 people. When we got there, they only had open rooms for 46 people. The remaining 10 had to stay in different hotels every night of our trip. They did not refund us for these rooms. There was frozen bread served for breakfast each with a meat spread of sorts at this hotel :/
Booked this hotel six weeks in advance, had my reservation printed and confirmed via hotels.com, reserved with with my creditcard. Arriving at the hotel at 9pm, tired after a LONG day of travelling with kids we get the message: no rooms available, the hotel is overbooked. We are in a busy holiday period, and the manager had re-sold our rooms for a higher price, hoping we would not show, yet they had charged my CC the full amount. Crooks! Front desk clerk had no authority to book us in on another hotel - as he needed approval by the manager, and he could not be reached. We were helplessly stranded in their lobby for two ours, and we were not even offered something to drink. Eventually we called hotels.com, where the booking was made, and they took care of everything. Luckily! They found a really nice hotel for us and we only paid the same amount as for the original reservation. For us it worked out great, we got a much better deal, but the risks of booking this hotel is just too high. There was only ONE hotel in the city that actually had the two family rooms we needed available... Imagine if they did not have rooms either... We never got to see any rooms, so I cannot say anything about the standard, but we did spend two hours in the reception/lobby. The place is worn down, with wallpaper peeling off the walls the bottom 40-50cm due to moisture damage. It smells thereas aswell. We knew it was not the best when we made the reservation, but did not realize that it could be this bad. I would not recomend this place even to my worst enemies.
My parents were in this hotel two days ago and they had a very bad experience. Ac was not working in the room despite the summer heat. Room was very gloomy with no sunlight and toilet was broken. Hotel did not accept to refund the money paid for 10 days. Not recommended. There r better hotels around with better service.
We enjoyed our stay here. The room was a lot bigger than we expected for the price we paid, fair sized bedroom, decent sized bathroom and a living room/kitchen aswell. Good location to explore the old city, only a 5 or 10 minute walk to Damascus Gate. The breakfast was pretty basic and not a lot of choice for my son, but overall that is a minor gripe for the price we payed. Overall we enjoyed our stay here.
I stayed for 2 nights at this hotel with a friend as part of our city break in Jerusalem. I knew what to expect from this place based on the reviews and the price I paid. Upon arrival the man at the reception seemed a little unfriendly but helpful when we asked for some suggestions and help. The hotel looks slightly run down but clean. Our room was on the 2nd floor with a view of another hotel - but we didn't come to this hotel for the view, we just needed a place to sleep. The AC didn't really work, which made the night uncomfortable but not unbearable. The bathroom was spacious with excellent water pressure (trust me, this can be a massive problem in Israel). While we have booked a simple double room, we also had a living room area with a tiny kitchen and fridge. The latter didn't smell too good so we didn't use it. The breakfast (as many pointed it out) is just toast, orange juice and coffee/tea but once again, I knew what to expect. It's not a bad place for a few days if you are coming to visit the city and not to stay in the hotel. The prices are considerably less than many of the other nearby hotels so if you are on a budget but don't want to stay in a hostel, this could be the solution.
We are still currently staying in the hotel. It has a nice shady garden, rooms have a good size and staff is polite. However, the air conditioner does not work and it is unbearable hot in the room. We arrived yesterday evening and we noticed it straight away. I went to reception and I was told they would do something about it. My friend and I went for dinner and when we came back we were told the AC was ok. Went upstairs to check, it wasn't. Back to reception. Gentleman assured me in 15m someone will come to fix it. Half an hour later no sign of anybody so back to reception. I was told that because Ramadan maybe the man was having dinner with his family. Just to wait a bit more. Three quarters of an hour later, back to reception. Told to wait a bit more. Finally went to sleep. We left very early this morning after being assured we would have AC on our return. We just arrived to hotel. Of course, no AC. We have just been told in reception by a different gentleman that there has not been AC in the hotel for more than three days! Incredible! Where is the management????
My husband and I stayed in Addar hotel for 3 days and were very satisfied. It's a beautiful hotel with a room and a separate living room with TV and leather couch and a kitchen (2 burners, plates,coffee cups and a kettle) Very clean bathroom and change of towels everyday. The hotel is located within 10 mins walk from Damascus Gate in Old Jerusalem. Very friendly owner and hotel staff, very accommodating to our needs as we arrived from airport earlier than the check in time and the owner was very helpful. Continental Breakfast is $10 US ( slice of pita bread, jam and coffee) Free wifi from the room and also from the room. Great sleep in their comfortable beds. We had to pay for parking nearby behind a gas station.
Room was clean but, everything else didn't work, no hot water in the bathroom, no WiFi, no A/C, no telephone in the room, no chanal news in English or Hebrew on TV (almost everything in Arabic) the poorer continental breakfast (just bread and margarine and coffee), embarrassed to call it hotel
Stayed in December 2016, and this was just terrible place to choose. Sure pictures look great, and they say it's a 4* hotel, but, ehem, YOU ARE LACKING ALL THE 4* QUALITIES! Besides the fact that it has NOT been refurbished couple years ago (because everything has an old odor and is broken) it was filthy! there was a 2cm layer of dust and garbage under the bed. The towels were literaly torn apart with huge holes in them. The toilet seat fell off and the kicken had a leaking tap and the fridge was full of water and had an old food pack with mold. DISGUSTING! Any time we asked the front dest to do something about the situation, they would just ignore it. Shout out to the manager, i dont remember his name, but he was just terrible. During the morning "breakfast" (notice, continental in Addar means dry bread, warm butter and cold coffee) the manager would walk around and tell everyone to visit some sort of hungarian restaurant he used to work in, and then screamed on me and my partner, because we and another guest couple giggled about the breakfast assortiment :D also during booking they claimed there was a parking space available, but upon arrival turned out there was none. And the only solution they offered was - oh, there is a free parking lot around 5km away from here. park there. I have never ever stayed in a place as terrible as this. I have no idea why they claim it's a 4* place if there are so many things wrong with it. Did they draw 3 stars themselves? Seems so. Never ever!!!!!!!!!!!!!
- Walking distance to Garden Tomb and Rockefeller Museum
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Addar Hotel places you within a 15-minute stroll of popular sights such as Garden Tomb and Rockefeller Museum. This 30-room hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace. Located centrally in Jerusalem, it's also close to Dome of the Rock and Temple Mount.
Free continental breakfast is offered each morning. Enjoy a bite to eat at Bustan Addar Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 30 soundproofed accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and satellite TV. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Guests of Addar Hotel enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 20 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 287 reviews