When checking in they did not have my correct reservation we booked queen/queen they tried to give us a king for 4 of us. There was a centipede in our room
It was convenient located to metlife stadium but our room had a leak coming from upstairs and the bed was smaller then we thought ( turns out king size hotel beds are smaller then ones you buy for your homes)
Very happy
Nice staff
Staff nice, property was clean. Did not like that there was not complimentary coffee available all day. Did not like that the pool wasn’t open until the end of our stay.
Very nice customer service..fast check in and very nice staff
The marvelous woman at the front desk on Saturday and Sunday mornings is a treasure of a person. Thoughtful, kind, cheerful, and enjoys the people. She's is the best.
This property is very professional and fun. Me and my girlfriend enjoyed every bit of it
Hard to get to. Also hard to get to restaurants and shopping or a convenience store a little noisy next to the highway.. But know I thought the hotel and staff were great.
Nice lobby. Was able to sit and visit with friends comfortably.
We were traveling with two kids and We had booked a 2 queen room with extra person charges but we got a king and a pull out couch. We were told no other rooms were available. Bathroom doors were squeaky. Toilet did not flush and was not fixed until next morning.
Everything was good. No issues .they couldn’t find my reservation in the beginning but soon found it. No other issues
Great staff, very accommodating at check in. Clean and modern hotel.
My experience was great. Always amazing when I come here. Clean rooms, friendly staff. The only thing I can complain about is the breakfast. Could be better. Overall great place.
Everything waa good but the mattress and pillows where a little to hard.
Hilton Garden Inn Secaucus/Meadowlands places you 5.2 mi (8.3 km) from Times Square and 5.2 mi (8.4 km) from Broadway. This 3-star hotel has 124 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.
Hilton Garden Inn Secaucus/Meadowlands's 124 rooms provide MP3 docks, microwaves, and refrigerators. 37-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are other standard amenities.
At Hilton Garden Inn Secaucus/Meadowlands, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
When checking in they did not have my correct reservation we booked queen/queen they tried to give us a king for 4 of us. There was a centipede in our room
It was convenient located to metlife stadium but our room had a leak coming from upstairs and the bed was smaller then we thought ( turns out king size hotel beds are smaller then ones you buy for your homes)
Thank you for taking the time out to review your recent stay with us. Please accept my sincere apologies for this poor experience during your stay. We appreciate the constructive critique and will address the concerns you raised in effort to improve our overall operation. We hope you will consider staying with us again in the future.
Very happy
Thank you for choosing to stay with us and for the review! As we pride ourselves on creating a memorable experience. We look forward to welcoming you again the next time you visit Hilton Garden Inn Secaucus/Meadowlands.
Nice staff
Thank you for the 5/5 rating! It's excellent you enjoyed your time at Hilton Garden Inn Secaucus/Meadowlands so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Have a fantastic day!
Staff nice, property was clean. Did not like that there was not complimentary coffee available all day. Did not like that the pool wasn’t open until the end of our stay.
Thank you for choosing to stay with us! It's wonderful to hear that you found our property clean, and most importantly, staff service to be nice but it appears we could have done more. We will use this feedback and continue to improve upon our operations. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay brighter.
Thank you for taking the time to share about your stay . We hope to have the opportunity to serve you again as we work to make every guest's experience better better and brighter. We look forward to welcoming you back in the near future. Sincerely,
Thank you for taking the time to share about your stay . We hope to have the opportunity to serve you again as we work to make every guest's experience better and brighter. We look forward to welcoming you back in the near future. Sincerely,
Thanks for staying with us. We appreciate your feedback!
Very nice customer service..fast check in and very nice staff
Thanks for staying with us. We appreciate your feedback!
The marvelous woman at the front desk on Saturday and Sunday mornings is a treasure of a person. Thoughtful, kind, cheerful, and enjoys the people. She's is the best.
Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed your stay and we hope to see you on your next trip to our area. Thank you!
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience.