Familien Hotel Krainz

3.0 star property
Family-friendly hotel with outdoor tennis courts and indoor tennis courts

Choose dates to view prices

Photo gallery for Familien Hotel Krainz

Tennis court
Seasonal outdoor pool
Terrace/patio
1 bedroom, minibar, in-room safe, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Henndorf - Therme 2, Jennersdorf, Burgenland, 8282
  • KraftWanderWeg, Der Hugel von Loipersdorf
    ‪11 min walk‬
  • Therme Loipersdorf
    ‪14 min walk‬
  • Thermengolfplatz Fuerstenfeld-Loipersdorf
    ‪7 min drive‬

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Room options

Superior Triple Room

  • 323 sq ft
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

ECO-SAVING room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

ECO-SPAR single room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, Balcony

  • 322 sq ft
  • Water view
  • Sleeps 2
  • 1 Double Bed

2 Superior Double Rooms with connecting door

  • 700 sq ft
  • Water view
  • Sleeps 4
  • 2 Double Beds

2 ECO-SPAR rooms with connecting door

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Jennersdorf

Familien Hotel Krainz places you within a leisurely stroll of KraftWanderWeg, Der Hugel von Loipersdorf and Therme Loipersdorf. This 28-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • KraftWanderWeg, Der Hugel von Loipersdorf - 11 min walk - 0.6 miles
  • Therme Loipersdorf - 14 min walk - 0.8 miles
  • Thermengolfplatz Fuerstenfeld-Loipersdorf - 7 min drive - 2.2 miles
  • Jennersdorf Church - 9 min drive - 5.0 miles
  • Therme Bad Blumau - 26 min drive - 15.4 miles

Getting around

  • Jennersdorf Station - 9 min drive
  • Vienna International Airport (VIE) - 114 min drive

Restaurants

  • ‪Thermenhotel Stoiser - ‬16 min walk
  • ‪Restaurant Gusto - ‬13 min walk
  • ‪Zur Alten Press - ‬16 min walk
  • ‪Thamhesl's Hofladen - ‬10 min drive
  • ‪Thermenheuriger Wagner - ‬16 min walk

About this property

Familien Hotel Krainz

Family-friendly hotel with outdoor tennis courts and indoor tennis courts
Familien Hotel Krainz features outdoor tennis courts, indoor tennis courts, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Other amenities at this hot springs hotel include a seasonal outdoor pool, a meeting room, and a terrace.
Guests can expect free WiFi and 60-cm flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include minibars, safes, and desks. Change of towels is available on request.
4 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16.50 for adults and EUR 16.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaminstube

Things to do

  • 27-hole adjacent golf course
  • 3 indoor tennis courts
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Bicycle tours
  • Fishing
  • Hiking/biking trails
  • Optional golf privileges
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • Tennis lessons

Family friendly

  • In-room crib
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
The check-in location differs from the property location; go to: [Vital Hotel Krainz]
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 11 per pet, per day
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 16.50 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 25 to August 31.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Krainz Jennersdorf
Krainz Resort
Krainz Resort Jennersdorf
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz
Familien Krainz Jennersdorf
Familien Krainz
Familien Hotel Krainz Hotel
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz Hotel Jennersdorf

Frequently asked questions

Is free cancellation available at Familien Hotel Krainz?

Familien Hotel Krainz offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Familien Hotel Krainz?

This hotel is located in Jennersdorf, a short 14-minute walk from Therme Loipersdorf and also 10 minutes on foot from KraftWanderWeg, Der Hugel von Loipersdorf. You'll also find Jennersdorf Church and Thermengolfplatz Fuerstenfeld-Loipersdorf within a short drive.

Is parking available on site at Familien Hotel Krainz?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Familien Hotel Krainz have a casino at the property?

No, Familien Hotel Krainz doesn't have a casino.

Is there an indoor pool at Familien Hotel Krainz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 9:00 PM and the seasonal pool will be open from May 25 until August 31.

Is Familien Hotel Krainz a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and bathrobes as well as a bar.

Are there hot tubs at Familien Hotel Krainz?

No, there isn't a spa tub at this hotel.

Does Familien Hotel Krainz have a restaurant with a breakfast menu?

Yes, Familien Hotel Krainz serves buffet breakfast for a surcharge each morning at Kaminstube.

Does Familien Hotel Krainz allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Familien Hotel Krainz for a fee of EUR 11 per pet, per day.

Are there connecting rooms at Familien Hotel Krainz?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Familien Hotel Krainz?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or water views.

Familien Hotel Krainz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 46 reviews
Rating 8 - Good. 16 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property we would love to return when had longer to stay.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Restaurant closed

restaurant was closed which we not told of beforehand, as were most others on Sunday in the village
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service

Great stay if you want to be close to Hot Springs

We loved the location and the service. The breakfast buffet was fabulous and the service was the best! We will stay there any time again.

10/10 Excellent

Monica, Timisoara/RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful and quiet neighborhood

ust make sure that you have seen in the light of day the entrance of the building in the back, because it's kind of a dark at night and the first time you hit hard. Evening reception closes. Otherwise the hotel is gorgeous, quiet, and ground floor rooms overlooking the lake are wonderful, it allows you to live out on the grass and relax. Besides cheerful ducks!!! Breakfast very good. Staff very helpful. We will probably return.

10/10 Excellent

Rosemarie, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel in a lovely setting

A very friendly hotel in a lovely setting

10/10 Excellent

C.

Stayed 1 night in Jul 2024

10/10 Excellent

Johann

Stayed 3 nights in Oct 2023

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2023

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Monika, Bezirk DL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumige Zimmer, sehr nettes Personal, umfangreiches und leckeres Frühstück :-)
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Etwas in die Jahre gekommenes Hotel. Zimmern waren okay, aber sehr lieblos eingerichtet, man hatte das Gefühl in einer Jugendherberge zu sein... Für eine Nacht war es okay. Sauberkeit und Preis in dieser Gegend waren in Ordnung und einen weiteren Pluspunkt bekommt auch die sehr ruhige, idyllische Lage.
Stayed 1 night in Oct 2020

6/10 Okay

Alfred, Bad Hall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, Zimmer und Essen waren in Ordnung. Es hat uns an Detailinformationen über das Radwegenetz gefehlt
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Einfach in jeglicher Hinsicht super. Personal, Essen, Frühstück total lecker und kompetent
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkmöglichkeiten nicht in dr Nähe der Zimmer im Familienhotel.
Stayed 1 night in Feb 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kulturreise

Alles bestens
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das WLAN war eine einzige Katastrophe, sonst alles tip top
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Udo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes Preis- Leistungsverhältnis

gutes Preis- Leistungsverhältnis; sehr freundliches Personal in der "Kaminstubn"; ruhig; zum Einchecken und Frühstücken muss man leider ins Hotel Vital gegenüber: ist nicht weit, aber doch ein bisschen umständlich
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Allan

Liked: Cleanliness
Disliked: Staff & service

Dårlig service

Dejligt hotel med en helt igennem elendig service. Tjeck ind var bøvlet og langsommelig og placeret 1 km fra selve hotellet. Damen i receptionen virkede ikke særlig serviceminded.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Für Familien geeignet

Größe der Unterkunft für Familien geeignet, beim Frühstück wird gebrauchtes Geschirr nicht abgeräumt
Stayed 2 nights in Aug 2018