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Familien Hotel Krainz

3.0 star property

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Photo gallery for Familien Hotel Krainz

A spacious room with a large window overlooking a tennis court, a leather sofa, and a wooden table.
A golf course with a pond, trees, and a small building.
An indoor tennis court with a high ceiling, visible beams, and artificial lighting.
A playground with a slide, swings, and climbing structures.
A grassy area with a body of water, trees, and a building with balconies in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services

Explore the area

View in a map
Henndorf - Therme 2, Jennersdorf, Burgenland, 8282
  • Place, KraftWanderWeg, Der Hugel von Loipersdorf
    ‪14 min walk‬
  • Place, Therme Loipersdorf
    ‪14 min walk‬
  • Place, Stubenbergsee
    ‪51 min drive‬

Room options

ECO-SAVING room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Double Room, Balcony

  • Water view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Triple Room

  • Water view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

2 ECO-SPAR rooms with connecting door

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

2 Superior Double Rooms with connecting door

  • Water view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Single Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Jennersdorf

Familien Hotel Krainz places you within a leisurely stroll of KraftWanderWeg, Der Hugel von Loipersdorf and Therme Loipersdorf. This 28-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool.

What's nearby

  • KraftWanderWeg, Der Hugel von Loipersdorf - 14 min walk - 0.8 miles
  • Therme Loipersdorf - 14 min walk - 0.8 miles
  • Therme Bad Blumau - 30 min drive - 16.7 miles
  • Zotter - 36 min drive - 17.3 miles
  • Stubenbergsee - 51 min drive - 28.9 miles

Getting around

  • Jennersdorf Station - 9 min drive
  • Vienna International Airport (VIE) - 114 min drive

Restaurants

  • ‪Pizzeria Übersbach - ‬10 min drive
  • ‪Thermenhotel Vier Jahreszeiten - ‬12 min walk
  • ‪Buschenschank Nowak - ‬14 min drive
  • ‪Gasthaus Wallner Unterlamm - ‬12 min drive
  • ‪Gernot Gasthaus Zum Hof - ‬9 min drive

About this property

Familien Hotel Krainz

Familien Hotel Krainz features outdoor tennis courts, indoor tennis courts, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables. Other amenities at this hot springs hotel include a seasonal outdoor pool, a meeting room, and a terrace.
Guests can expect free WiFi and 60-cm flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include minibars, safes, and desks. Change of towels is available on request.
4 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Hot springs
Hotel Oasis Loipersdorf
Jennersdorf
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 20 reviews
$143 nightly
The price is $167
Aug 9 - Aug 10
Total with taxes and fees
Hotel Oasis Loipersdorf

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16.50 for adults and EUR 16.50 for children

Things to do

  • 27-hole adjacent golf course
  • 3 indoor tennis courts
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Bicycle tours
  • Fishing
  • Hiking/biking trails
  • Optional golf privileges
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • Tennis lessons

Family friendly

  • In-room crib
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2022
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
The check-in location differs from the property location; go to: [Vital Hotel Krainz]
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 11 per pet, per day
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 16.50 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 25 to August 31.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Krainz Jennersdorf
Krainz Resort
Krainz Resort Jennersdorf
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz
Familien Krainz Jennersdorf
Familien Krainz
Familien Hotel Krainz Hotel
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz Hotel Jennersdorf

Frequently asked questions

Is free cancellation available at Familien Hotel Krainz?

Familien Hotel Krainz offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Familien Hotel Krainz?

This hotel is located in Jennersdorf, a short 15-minute walk from Therme Loipersdorf and also 10 minutes on foot from KraftWanderWeg, Der Hugel von Loipersdorf. You'll also find Thermengolfplatz Fuerstenfeld-Loipersdorf and Farmer's Museum within a short drive.

Is parking available on site at Familien Hotel Krainz?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Familien Hotel Krainz have a casino at the property?

No, Familien Hotel Krainz doesn't have a casino.

Is there an indoor pool at Familien Hotel Krainz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 9:00 PM and the seasonal pool will be open from May 25 until August 31.

Is Familien Hotel Krainz a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and bathrobes as well as 4 outdoor tennis courts.

Are there hot tubs at Familien Hotel Krainz?

No, there isn't a spa tub at this hotel.

Does Familien Hotel Krainz have a restaurant with a breakfast menu?

Familien Hotel Krainz offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Familien Hotel Krainz allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Familien Hotel Krainz for a fee of EUR 11 per pet, per day.

Are there connecting rooms at Familien Hotel Krainz?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Familien Hotel Krainz?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and water views.

Familien Hotel Krainz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property we would love to return when had longer to stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here September 27th 2025. This hotel is a little older, however it is well kept, very clean and in great shape. The person that I dealt with at the reception desk was terrific. My German isn’t that great, however we were able to communicate effectively. She was very helpful and accommodating. The breakfast was very good with many options and was included with the room. The hotel is located in a quiet, beautiful area very close to the Spa. We enjoyed our stay there.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Restaurant closed

restaurant was closed which we not told of beforehand, as were most others on Sunday in the village
Stayed 1 night in Jan 2024
Verified review

8/10 Good

RegR Harald

Liked: Cleanliness, staff & service, property conditions & facilities

Bei der Therme im Hügelland

Nettes Hotel, Kinderfreundlich, nur mit dem Auto erreichbar
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumige Zimmer, sehr nettes Personal, umfangreiches und leckeres Frühstück :-)
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Etwas in die Jahre gekommenes Hotel. Zimmern waren okay, aber sehr lieblos eingerichtet, man hatte das Gefühl in einer Jugendherberge zu sein... Für eine Nacht war es okay. Sauberkeit und Preis in dieser Gegend waren in Ordnung und einen weiteren Pluspunkt bekommt auch die sehr ruhige, idyllische Lage.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, Zimmer und Essen waren in Ordnung. Es hat uns an Detailinformationen über das Radwegenetz gefehlt
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach in jeglicher Hinsicht super. Personal, Essen, Frühstück total lecker und kompetent
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkmöglichkeiten nicht in dr Nähe der Zimmer im Familienhotel.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kulturreise

Alles bestens
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das WLAN war eine einzige Katastrophe, sonst alles tip top
Stayed 1 night in Jul 2019
Verified review

8/10 Good

jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes Preis- Leistungsverhältnis

gutes Preis- Leistungsverhältnis; sehr freundliches Personal in der "Kaminstubn"; ruhig; zum Einchecken und Frühstücken muss man leider ins Hotel Vital gegenüber: ist nicht weit, aber doch ein bisschen umständlich
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Allan

Liked: Cleanliness
Disliked: Staff & service

Dårlig service

Dejligt hotel med en helt igennem elendig service. Tjeck ind var bøvlet og langsommelig og placeret 1 km fra selve hotellet. Damen i receptionen virkede ikke særlig serviceminded.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Für Familien geeignet

Größe der Unterkunft für Familien geeignet, beim Frühstück wird gebrauchtes Geschirr nicht abgeräumt
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities

Urlaub im Thermenland Steiermark---Burgenland

Schöne Umgebung sehr viele Thermenhotels . Ideal für Baden in der Therme Loipersdorf , Für Wandern und Radtouren schöne Wege ! Auch viele Buschenschenke in der Umgebung mit guter Jause und edlen Weinen ! Sehr gut erhaltene Schlösser ( Schlösserstraße )
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klidný venkov, lázně

Příjemné venkovské prostředí, velmi dobrá snídaně, blízko lázeňských areálů, pohodlný pokoj i s ručníky a župany do lázní, několik budov, při příjezdu pozor - check in není v rodinném traktu, ale v hlavní části
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfort auf Geschäftsreise

Ich war schon zum zweiten Mal im Rahmen einer Geschäftsreise in diesem Hotel und war jedesmal positiv überrascht. Besonders erwähnenswert: das hervorragende Frühstück !
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Stefan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Gemütliches Hotel mit einigen Schwächen

Familienzimmer gebucht und erhalten. So weit also alles bestens. Nur, dass der Check-in im benachbarten Krainz Vital-Hotel durchgeführt werden muss. Ein Umstand, der durch das sehr freundliche Hotelpersonal schnell vergessen ist - ist ja auch nur der Check-in... Leider nicht, denn auch das Frühstück muss im Nachbarhotel eingenommen werden. Ein Umstand, den wir vor der Reise leider nicht aus der Hotel-Homepage entnehmen konnten. Obwohl das Frühstück ausgezeichnet ist und keine Wünsche offen lässt, ist es wohl nicht jedermanns Sache, in der Früh egal bei welchem Wetter erst ins ca. 100m entfernte Nachbarhotel gehen zu müssen. Das Familienzimmer besteht aus 2 Doppelzimmern mit eigenem Bad und einem Verbindungsgang. Für unsere Familie (2 Kinder mit 8 und 10) ideal. Wären die beiden Räume täglich gereinigt und nicht nur das Bett gemacht worden, wäre die Unterbringung auch aufgrund der geringen Entfernung zur Therme (10 - 15 Geminuten - für uns mit den Badesachen für einen Fußmarsch allerdings etwas zu weit) eigentlich perfekt. Kurz gesagt: + tolles Frühstücksbuffet + freundliches Personal + Preis - Check-in und Frühstück sind im Nachbarhotel - keine tägliche Reinigung - Handtücher (und Bademantel) für die Therme nur für die Erwachsenen
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Solveig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggelig familiehotell.

Hotellet ligger ute på landet i naturskjønne omgivelser. Resepsjonen og frokostsalen var ikke i samme bygningen som vi sov, men det fungerte greit. Flott rom med behagelig seng. Spesielt hyggelig vertinne som hadde far fra Sverige. Masse å gjøre for barn.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

netter Theremenwochenendausflug mit der Familie

Soweit Alles OK. Gerne wieder!
Verified review

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel, nette Staff

Sehr gute Hotel, 100 % Empfehlungswert
Verified review

6/10 Okay

jutta

Liked: Cleanliness, staff & service

Therme in Gehweite

freundliches Personal, gutes Frühstück (allerdings im Partnerhotel), Therme in Gehweite (ca. 15 min), Bademäntel und -tücher gegen Gebühr; Matratzen zu weich, Lüftung im Bad quietscht
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service

Great stay if you want to be close to Hot Springs

We loved the location and the service. The breakfast buffet was fabulous and the service was the best! We will stay there any time again.
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful and quiet neighborhood

ust make sure that you have seen in the light of day the entrance of the building in the back, because it's kind of a dark at night and the first time you hit hard. Evening reception closes. Otherwise the hotel is gorgeous, quiet, and ground floor rooms overlooking the lake are wonderful, it allows you to live out on the grass and relax. Besides cheerful ducks!!! Breakfast very good. Staff very helpful. We will probably return.
Verified review

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel in a lovely setting

A very friendly hotel in a lovely setting