Toilet flushed really loud. Could hear hey noise
The staff was excellent
Good breakfast and accomadations. Is dog friendly but there was a limited area to walk dogs since its in a sort of run down, non residential area. But i have stayed there before and would do so sgain.
The rooms were nice and clean, the staff at the desk was very friendly during check-in. However, they sent me to a room that was not ready. The beds were not even made, apparently they had been told that the rooms were ready and it was 6 PM. But in defense, they said that their housekeeping was very shorthanded, but for some reason they were getting the information that the rooms were ready when they were not. I also ran into another woman on the elevator who had experience the same thing. Would not have been horrible. If I did not have to haul all of my things up to the fourth floor, back down again, and then back up to the third-floor. Since I am traveling for work that included my suitcase and four extra bags.
Excellent!
It was quiet
Great place...clean...friendly staff. Only issue was the breakfast was not available...
Great experience overall. Some of the other people staying where....ungreatful but the staff was super friendly so Id stay again.
Very clean. Nice staff.
Great location.
There was no hot water on Dec. 28 &29. Cold showers are unacceptable!
Hampton Inn New Albany Louisville West places you within a short walk of Carnegie Center for Art & History and within a mile (2 km) of Ohio River. This hotel has 128 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, refrigerators, and coffee makers. Weekly housekeeping is available.
Hampton Inn New Albany Louisville West features a gym, free WiFi in public areas, and a conference center. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Toilet flushed really loud. Could hear hey noise
The staff was excellent
We're so glad that you loved your stay at Hampton Inn New Albany. Thank you for your excellent review!
Thank you for your wonderful review!
Thank you so much for your feedback!
Good breakfast and accomadations. Is dog friendly but there was a limited area to walk dogs since its in a sort of run down, non residential area. But i have stayed there before and would do so sgain.
The rooms were nice and clean, the staff at the desk was very friendly during check-in. However, they sent me to a room that was not ready. The beds were not even made, apparently they had been told that the rooms were ready and it was 6 PM. But in defense, they said that their housekeeping was very shorthanded, but for some reason they were getting the information that the rooms were ready when they were not. I also ran into another woman on the elevator who had experience the same thing. Would not have been horrible. If I did not have to haul all of my things up to the fourth floor, back down again, and then back up to the third-floor. Since I am traveling for work that included my suitcase and four extra bags.
Excellent!
Thank you so much!!!
It was quiet
We hope you had a great stay with us!
Great place...clean...friendly staff. Only issue was the breakfast was not available...
We are glad you had a good stay! I am sorry about breakfast not being available during your stay. We hope you give us a second chance and stay with us again!
Great experience overall. Some of the other people staying where....ungreatful but the staff was super friendly so Id stay again.
Thank you so much for your wonderful review!!