La Terraza Hotel

3.0 star property
Hotel in Jalpan de Serra with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for La Terraza Hotel

Front of property
Breakfast, lunch, dinner served; Mexican cuisine
Balcony
Hallway
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340
  • Place, Santiago de Jalpan Mission
    ‪6 min drive‬
  • Place, Arqueological Zone of Tacama
    ‪6 min drive‬
  • Place, Sierra Gorda Biosphere Reserve
    ‪57 min drive‬

Room options

Superior Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Jalpan de Serra

La Terraza Hotel places you within a few miles (5 km) of Santiago de Jalpan Mission and Arqueological Zone of Tacama. This 30-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Santiago de Jalpan Mission - 6 min drive - 2.6 miles
  • Arqueological Zone of Tacama - 6 min drive - 2.8 miles
  • Puente de Dios-Rio Escanela Trailheads - 34 min drive - 18.3 miles
  • Cuatro Palos to Mision de Bucareli Trailhead - 54 min drive - 31.4 miles
  • Sierra Gorda Biosphere Reserve - 57 min drive - 20.2 miles

Restaurants

  • ‪La Cigarra - ‬5 min drive
  • ‪La Casita De Alex - ‬8 min drive
  • ‪Restaurant Doña Vicky - ‬6 min drive
  • ‪La Terraza - ‬1 min walk
  • ‪Las Carretas - ‬6 min drive

About this property

La Terraza Hotel

Hotel in Jalpan de Serra with a 24-hour front desk and a coffee shop
Guests of La Terraza Hotel enjoy features like a children's pool, free WiFi in public areas, and express check-in. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-out, a terrace, and a garden.
Guests can expect to find free WiFi and cable TV. Beds sport pillow menus and bathrooms offer free toiletries. Desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA RSTAURANTE

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults, and MXN 90 to 170 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

Frequently asked questions

Are free cancellation options available at La Terraza Hotel?

La Terraza Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see close to La Terraza Hotel?

This hotel is located in Jalpan de Serra, close to Santiago de Jalpan Mission and Arqueological Zone of Tacama.

Will I be able to park at La Terraza Hotel?

Yes, self parking is offered for free at the hotel.

Does La Terraza Hotel feature a casino on the premises?

No, La Terraza Hotel doesn't have a casino.

Is there an indoor pool at La Terraza Hotel?

No, there is no indoor pool at this hotel.

Is La Terraza Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a restaurant.

Are there hot tubs at La Terraza Hotel?

No, this hotel doesn't have a spa tub.

Does La Terraza Hotel have a restaurant with a breakfast menu?

Yes, La Terraza Hotel serves a cooked-to-order breakfast for a surcharge each morning at TERRAZA RSTAURANTE.

Does La Terraza Hotel allow pets to stay free of charge?

No, pets aren't allowed at La Terraza Hotel.

Does La Terraza Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at La Terraza Hotel?

No, there aren't any guestrooms with balconies at La Terraza Hotel.

La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 155 reviews
Rating 8 - Good. 55 out of 155 reviews
Rating 6 - Okay. 13 out of 155 reviews
Rating 4 - Poor. 5 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Delia

Liked: Cleanliness, property conditions & facilities
Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024

10/10 Excellent

Omar, Una

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024

8/10 Good

meghan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.

8/10 Good

Joshua

Stayed 3 nights in Jul 2022

10/10 Excellent

Carmelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Terraza

Muy cerca de Jalpan! Habitaciones realmente agradables y limpias! No dudaria en hospedarme ayi de nuevo. El personel muy amable.
Stayed 2 nights in Dec 2021

10/10 Excellent

Manuel Omar

Stayed 2 nights in Jul 2021

10/10 Excellent

Manuel Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their service the first night one young boy was really nice and try to help me in any way possible to accomplish his job I notice the comforter was dirty smell bad
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'd like the place and rooms, basically are rooms very simple but very clean. I don't like so much the parking because the car leave front to the hotel but close to avenue.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Ana Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendado, para hospedaje y comida

Excelentes instalaciones, muy limpias. El restaurante delicioso y con precios moderados.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

6/10 Okay

Diana

Liked: Cleanliness
Les falta algunas cosas, el hotel no está mal, pero ni un agua te dejan, no son precisamente amables y hasta facturar es más complicado
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Genoveva Maria Hansita Leipold de la

Stayed 1 night in May 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y rápido
Stayed 1 night in May 2025

6/10 Okay

Gerardo

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel está bien, creo que tiene área de oportunidad en la limpieza, la alberca está fría y el agua sucia, las sillas de la alberca están en mal estado
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y moderno
Stayed 1 night in Mar 2025

8/10 Good

Maribel

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

TOMÁS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue cómoda
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Me decidí por este hotel después de leer las reseñas en su mayoría positivas y muy bien calificadas. Ratifico dichas reseñas y agrego la mía, esperando sirva a otros usuarios. Les comento: hacia mucho tiempo no escribía reseñas de lugares visitados. Hoy hice la excepción porque es justo hacerlo y reconocer el buen trabajo de quienes ahí laboran. Desde que nos bajamos de nuestro vehículo nos gustó la vista exterior, a medida que avanzamos nos dimos cuenta que también el interior era muy agradable y limpio. La recepcionista fue muy amable, al igual que otra persona que ahí estaba. Habitación muy cómoda y limpia al igual que el baño. Tiene estacionamiento interior pero no lo usamos, afuera estaba bien iluminado también y como andábamos algo cansados, nos quedaba más cerca para bajar las maletas. Nos gustó que cuenta también con restaurante igual de higiénico que el resto del hotel. La atención totalmente personalizada de inicio a fin. Precios justos. Sigan así !
Stayed 1 night in Jan 2025