Very Unprofessional staff at check in. Room wasn’t well cleaned at check in and have the housekeeping to cleaned it well. Floors tiles are cracked and AC didn’t work very well. Food was great and I had to extant stay and front desk staff gave me reasonable rate for my third night stay.Amenities were out dated ant it’s not worth staying the price you pay.
Should start off by noting that we are NRIs from the US - that way those reading this are familiar with our baseline. Pros: Very Friendly (Bilingual) Staff Clean Lobby Smooth Check-in Process Location (it's the only decent hotel near Phagwara, but definitely not 5-star by our standards.) AC and Hot Water (that work) Beautiful Grounds Good Food (not Great, but definitely better than I expected.) Cons: Rooms are dated such that bathrooms ge rusted pipes, broken marble in some places and faucets as well.) Poor lighting in rooms (more of a concern for women wanting to do their makeup.) TV does not have many English channels Shower has a minimal threshold so water gets out onto the floor. The LIGHTING SYSTEM - omG. It is operated via a small box on the nightstand and half the buttons don't work so you end up switching all the lights off or on - no in-between. The smell - thought not particularly a bad smell, you do still smell that "moldy" / dusty smell of "India" even in your room. Breakfast Buffet - decent quality but poor variety (mostly Indian - was expecting more continental food.) Overall, a 3/5 by our standards.
The Cabbana Resort & Spa is located 1.4 mi (2.3 km) from Shri Guru Ravidas Temple and within a 10-minute drive of Town Hall Park. This 4.5-star hotel has 47 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
For your convenience, a buffet breakfast is served for a fee on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with 24-hour room service.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and Select Comfort beds with Egyptian cotton sheets and down comforters ensure a restful night. Washers/dryers, minibars, and coffee makers are other standard amenities.
The Cabbana Resort & Spa features an outdoor pool, a children's pool, and a gym. There's free valet parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
Very Unprofessional staff at check in. Room wasn’t well cleaned at check in and have the housekeeping to cleaned it well. Floors tiles are cracked and AC didn’t work very well. Food was great and I had to extant stay and front desk staff gave me reasonable rate for my third night stay. Amenities were out dated ant it’s not worth staying the price you pay.
Should start off by noting that we are NRIs from the US - that way those reading this are familiar with our baseline. Pros: Very Friendly (Bilingual) Staff Clean Lobby Smooth Check-in Process Location (it's the only decent hotel near Phagwara, but definitely not 5-star by our standards.) AC and Hot Water (that work) Beautiful Grounds Good Food (not Great, but definitely better than I expected.) Cons: Rooms are dated such that bathrooms ge rusted pipes, broken marble in some places and faucets as well.) Poor lighting in rooms (more of a concern for women wanting to do their makeup.) TV does not have many English channels Shower has a minimal threshold so water gets out onto the floor. The LIGHTING SYSTEM - omG. It is operated via a small box on the nightstand and half the buttons don't work so you end up switching all the lights off or on - no in-between. The smell - thought not particularly a bad smell, you do still smell that "moldy" / dusty smell of "India" even in your room. Breakfast Buffet - decent quality but poor variety (mostly Indian - was expecting more continental food.) Overall, a 3/5 by our standards.
Dear Guest,Namaskar!It was a pleasure having you stay with us at The Cabana Resort & Spa. We appreciate the time taken to write this review.We look forward to see you again stay with us Yours sincerely,RadhikaFront of Executive- The Cabbana Resort & Spa- Phagwara