The Westin Jakarta

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Westin Jakarta

2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, rooftop bar
Meeting facility
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, 12940
  • Kuningan City Mall
    ‪3 min walk‬
  • Kota Kasablanka Mall
    ‪13 min walk‬
  • Grand Indonesia
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

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Room options

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premium King Room

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Renewal Corner Room

  • 731 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Queen Room

  • 635 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Westin Suite

  • 1786 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 2906 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 1011 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Jakarta

Located in Kuningan, The Westin Jakarta is adjacent to Golden Triangle and within a 10-minute stroll of Pasar Festival. This 5-star hotel has 256 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Kuningan City Mall - 3 min walk - 0.2 miles
  • Kota Kasablanka Mall - 13 min walk - 0.7 miles
  • Grand Indonesia - 4 min drive - 2.4 miles
  • Thamrin City Shopping Mall - 5 min drive - 2.9 miles
  • Gelora Bung Karno Stadium - 5 min drive - 3.1 miles

Getting around

  • Bendungan Hilir Station - 3 min drive
  • Kuningan Station - 4 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 46 min drive

Restaurants

  • ‪Henshin - ‬3 min walk
  • ‪Dim Sum King - ‬5 min walk
  • ‪Seasonal Tastes at The Westin Jakarta - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Ikan Nila Goreng Pak Ugi - ‬7 min walk

About this property

The Westin Jakarta

Luxury hotel with 2 restaurants and a full-service spa
Guests of The Westin Jakarta enjoy a full-service spa, an indoor pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (IDR 100000 per day)—also useful is an airport shuttle (available 24 hours) for IDR 490000 per room one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include in-room fitness, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, along with 55-inch LED TVs. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, minibars, and coffee makers. Change of bedsheets is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Secured, covered valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 248,000 for adults and IDR 124,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Alfresco Bar
  • Daily Treats
  • Henshin
  • Henshin Bar
  • Seasonal Tastes

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 363000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 248000 for adults and IDR 124000 for children
  • Airport shuttle fee: IDR 490000 per room (one-way)
  • Covered valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 363000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Westin Jakarta Hotel
Westin Jakarta
The Westin Jakarta Hotel
The Westin Jakarta Jakarta
The Westin Jakarta Hotel Jakarta

Frequently asked questions

Is a free cancellation option available at The Westin Jakarta?

The Westin Jakarta offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Jakarta?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at The Westin Jakarta on Aug 10, 2025 start from $125.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin Jakarta?

This hotel is situated in Kuningan within a 10-minute walk of Kuningan City Mall and Pasar Festival. You'll also find Kota Kasablanka Mall and Blok M Square within a short drive.

Is parking available on site at The Westin Jakarta?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 100,000 per day. Accessible parking is also available for guests.

Is there a spa at The Westin Jakarta?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, body wraps, and couples treatments.

Does The Westin Jakarta feature a casino on the premises?

No, The Westin Jakarta doesn't have a casino.

Is there an indoor pool at The Westin Jakarta?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at The Westin Jakarta?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 2 bars.

Does The Westin Jakarta have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Westin Jakarta have a restaurant with a breakfast menu?

Yes, The Westin Jakarta has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Westin Jakarta allow pets to stay for free?

No, pets and service animals aren't allowed at The Westin Jakarta.

Does The Westin Jakarta have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Westin Jakarta?

The closest major airport to The Westin Jakarta is Halim Perdanakusuma Intl. Airport (HLP), which is 6 mi away (18 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 21.4 mi away (46-minute drive).

Are there rooms with balconies at The Westin Jakarta?

No, at The Westin Jakarta, there aren't any guestrooms that list a balcony.

Does The Westin Jakarta have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Westin Jakarta.

The Westin Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 220 reviews
Rating 8 - Good. 46 out of 220 reviews
Rating 6 - Okay. 11 out of 220 reviews
Rating 4 - Poor. 3 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Thatcher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Might not be worth it.

Rooms are beautiful and comfortable but had an odd experience when I tried to charge our dinner at Henshin (top floor restaurant/bar) to my room. Since dinner was more than my deposit they would not let me charge to my room unless I added to the deposit, essentially making me pre-pay for dinner. I have elite BonVoy status and have stayed at this hotel in the past. Big miss for management. Shameful. (And Henshin is not worth the money. Menu selection is odd, drinks were not good, and the service was shockingly bad considering how much staff they have on hand).
Stayed 1 night in Mar 2025

10/10 Excellent

Han Ay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Norihiko

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scam alert for those staying at Westin Jakarta

I rate the hotel’s service as being less than poor mainly because what happened at its “rooftop” bar called Henshin. On Dec 30, a friend and I went to the bar, and I ordered a 50-milliliter glass of Japanese whisky Yamasaki 12 which was priced at 1.625 million rupiah (roughly $100). Despite being on the menu, Yamasaki 12 was not available, and the person who took the order recommended another Japanese whisky brand called Hakushu. Thinking Hakushu was in a similar price range since the waiter at a Westin Hotel bar was recommending, I relented without actually checking its price with him or on the menu. You guess it right: I should have checked Hakushu’s price since I was hit with a bill totaling 4.386 million rupiah (roughly $270) at the end of the evening. My Hakushu double or 50 milliliters was 4 million rupiah plus and my friend’s share was smaller since he ordered a soft drink. When I checked out the next day, the desk’s duty manager was sympathetic, but I didn’t ask for a reimbursement since I should have checked the price of Hakushu. Henshin’s (bar’s) manager a few days later emailed me and the person apologized “if there was a shortfall regarding the service from my team.” When I explained (again) what happened with my order, the person denied it was a scam. “In Westin, we care about the value of integrity and I believe my team didn't mean to scam you but it is more on how to communicate better.” Yeah, right.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wei Chong George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Stayed 7 nights in Oct 2024

10/10 Excellent

PARIMALA

Liked: Cleanliness, staff & service
Great Breakfast, But Rooms Need an Update I recently stayed at The Westin Jakarta, and while my overall experience was positive, there were a few aspects that stood out for different reasons. Let me start with the highlight of my stay—the breakfast buffet. It was absolutely fantastic! There was an incredible variety of dishes, and I was thrilled to find a South Indian food selection as well. The quality of the food was excellent, and the options catered to various tastes, making breakfast one of the best parts of my experience. However, when it comes to the rooms, I found the interior to be quite outdated. Although the room was clean and comfortable, the decor felt like it belonged to an older hotel. The furnishings and overall ambiance gave off a somewhat tired feel, and I believe the rooms could benefit from a modern refresh to match the high standards of the hotel’s other offerings. While The Westin Jakarta still offers a comfortable stay, especially with its amazing breakfast, I think a room upgrade would make it an even
Stayed 1 night in Sep 2024

10/10 Excellent

Peng Wah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite room. Excellent customer service and staffs
Stayed 2 nights in Jun 2024

10/10 Excellent

Muhmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrrived we were greeted with open arms.Mohanmad Rofiq was great, Room was beautifully. Thanks for the cake for our wedding anniversary. The restaurant staff were amazing. From Siti ,Natalia Tony and all the wonderful kitchen staff all amazing. We will definitely come again
Stayed 2 nights in Jun 2024

10/10 Excellent

Roslina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in May 2024

10/10 Excellent

Mehfooz Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and friendly staff. Front desk Fernandes was very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

Samson

Business traveler
Well trained staff.
Stayed 1 night in Aug 2023

8/10 Good

Amar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Jakarta, highly recommend. Staff were very helpful and the food was amazing
Stayed 4 nights in Aug 2022

10/10 Excellent

Shuet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the rooms is amazing, we can see a big part of Jakarta.
Stayed 8 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel with amazing views over Jakarta

We had a wonderful few-night stay at this hotel. The rooms are spacious with amazing views over Jakarta CBD. Excellent services and a wide range of foods are offered for breakfast. A highly recommended hotel for staying in central Jakarta.
Stayed 2 nights in Jun 2022

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night layover to Bali - perfect

Stayed 1 night in Mar 2022

10/10 Excellent

AbdulHafeedh

Stayed 1 night in Mar 2022

10/10 Excellent

AbdulHafeedh

Stayed 2 nights in Mar 2022

10/10 Excellent

Mellysa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Sungho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rest I needed and got it

There's lots of five stars hotels in Jakarta but wisten is one of the best among them.
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

10/10 Excellent

joyneke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020