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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 out of 5.0

Recent guest reviews

I've stayed at the hotel numerous times and the staff make every stay a perfect experience. The rooms are great. The club lounge is more spacious than other hotels in the city and perfect for meetings. The staff always know my name and anticipate every need (from drinks preference to transport to the airport, they often ask before I even have a chance to think about it). Special thanks to Shelvi for running a very professional Club Lounge. The pool and spa are lovely. Security is high, without being intrusive. The hotel is used regularly by visiting heads of state. Even the King of Saudi Arabia stayed there. If it's fit for the King, perhaps it explains why I'm never disappointed.

Stayed there during the weekend in Grand Room and it was quite an experience. The spacious room was very luxurious, and the view is Jakarta's city light at night, amazing sky during the sunset. The staff was very polite, and they all did a great job. Love the gazebo in the pool area where we could just hang out and relaxed.

I am staying here for the second time and will be unfair if i don't provide my feedback on the exemplary service that i received. It was not just service. It was an experience. It all begins right from the time you make your reservation. You get personal emails asking our preferences, schedules and special needs. Check in process made simple and you have couple of staff assisting with the whole process. Their rooms are really big and the bathroom is of the size of some of the five star hotel rooms in Jakarta and i am serious. You get a wake up call with coffee delivered to your room. The staff are very welcoming and full of energy. You are bound to have surprises during your stay (definitely pleasant surprises). The housekeeping staff realised my chargers and wires kept unorganised. They wrapped it and left a complimentary pouch to organise them in the future and also they realised that i am unwell (seeing my medicines on the table) and left a Get well soon note. Spa and gym facilities are awesome with a jogging track that makes you feel that you are walking in nature. I did order in room dining and it comes with sides that can serve two. Dining table set in your room and neatly organised. Laundry services are world class and my shirts neatly washed, pressed and folded like buying it new from stores. Also they have a complimentary drop within the kuningan area. Spa services and products used are best in class and the therapists do a great job. They are very knowledgeable, understand our concern and treat accordingly. Especially therapist Berna did a fantastic job. I would also like to specially thank their housekeeping staff Salim, Siska and Fajar for taking care of my room. Maurice and Herry at the gym are great. Overall, it is worth your money and i have already insisted my team to stay here since they are in long term project working really hard. These kind of service will definitely give them some comfort and make them feel at home. Their breakfast caters to different nationalities and being a vegetarian, i had no difficulty in finding food here. It was so authentic and delicious to that country's local flavour. Took the team to LOBO restaurant in the lobby and the chef surprised us with a complimentary signature dessert that made us raise our eye brows. Overall verdict... The word "service" redefined.

We stayed at Ritz Carlton at Spa Terrace which has private Jacuzzi in the room and privilege to access club lounge. Since the first second I arrived, I felt so excited to stay at this hotel, as my experience with Ritz Carlton always beyond my expectations. Location was nice in business and resident area where you can find shopping malls and restaurants around. They provide free shuttle to drop you off as long as in the vicinity of Mega Kuningan. The room we got was a bit smaller than the usual room but it has terrace and private Jacuzzi in the room. Design a little bit old for five stars hotel but to me it is still ok to experience. What I like the most for our stay was the Club! The Club was located on the top of hotel building, and it has many rooms and quite large compare to the hotel clubs i've visited. The staff was very attentive and friendly. It was worth of spending the money. Breakfast was nice and food was super delicious. I really enjoyed my stay there and would come back again. Maybe, i would try the normal room without Jacuzzi but the club was definitely included.

Beautiful place Modern place Modern interior design Good place and recommend place for business event Comfort place for family Many variations food at Asia restaurant Strategic place in central jakarta......... 👍

the staffs are friendly, helpful and warm..... the services was over than expected, the food was great the room is beautifully designed and represent the glamour taste. location is strategic and closed to the mall. security screening might be bit annoying

Outstanding service and remarkable staff. Rooms are very spacious and comfortable, with good views and new furnishings. The gym is of good quality and the pool quite nice. An excellent wine list for an Asian hotel and a good location.

Loved our stay here! The staff (Miss Mega, Miss Debby, Miss Sera, Mr Rachmond, Mr Iwan, Mr Tommy & everyone else) was exceptional as was the quality of the hotel. The breakfast buffet, as the dinner buffet, is heavenly - calling them 'buffets' is just plain sinful. The location is as good as it can get in Jakarta, the staff is top class, service is well polished, food (as mentioned) is excellent and they are totally awesome (not a phrase I enjoy using) when it comes to kids showering them with yummy desserts and teddybears. It's the Ritz, after all!

Very luxurious hotel. Friendly staff. Good location, surrounded by shopping malls, and means of transportation. We arrived early, and they checked us in at 9 am for free. The food was delicious in the hotel too. The shuttle service was very helpful too.

A wonderful experience to stay at this hotel. Friendly staff, very welcoming and nothing is a problem. Room was very spacious and well appointed and all the creature comforts available at my disposal. I look forward to visiting this hotel for business and pleasure. Must check out the spa, :) best relaxing massage I have ever had which was much needed after long flights and days full of business meetings and site visits. I'll be back!

Jl. DR. Ide Anak Agung Gde Agung Jakarta Jakarta

Located in Golden Triangle within a 5-minute walk of Mega Kuningan, The Ritz-Carlton Jakarta, Mega Kuningan is within a 15-minute stroll of Ciputra World 1. This 318-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Kuningan City Mall and Ambassador Mall are a short walk away.


Enjoy dining at one of 2 onsite restaurants including Asia Restaurant, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


All 318 air-conditioned rooms feature refrigerators, minibars, and coffee makers. Guests can expect 55-inch plasma TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free newspapers, free bottled water, and safes.

Property features

The Ritz-Carlton Jakarta, Mega Kuningan features a full-service spa, a nightclub, and an outdoor pool. Free self parking and paid valet are onsite if you plan to drive, or you can be a passenger in the airport shuttle (available 24 hours) for IDR 806000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Club Room, Business Lounge Access, City View

King 1 | Full 2 | Sleeps 3

Mayfair, Club Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Club Studio, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 990 reviews