Skip to main content
Beginning of main content

The Ritz-Carlton Jakarta, Mega Kuningan

5.0 out of 5.0

Recent guest reviews

Ritz Carlton Sales Manager Lily Hanufai provides VIP service with style and class - a consummate professional in the global hotel industry. In addition, the entire hotel staff is highly competent, professionally presentable, extremely helpful, friendly, and they go above and beyond to ensure an experience that rivals the best luxury hotels in the world. Their english speaking ability is also outstanding. The executive lounge is first rate in every way and eloquently managed by Ms. Shelvi Dianti. The Asia Restaurant has a great breakfast buffet, and Mr. Tommy Sujatmiko excels in customer service and ensuring a savory selection of Western and Indonesian selections. If you are a very particular person with discerning taste, high expectations, and demand the best in the game of life, then look no further - Ritz Carlton Mega Kuningan, absolutely phenomenal!

I highly recommend you get a rate that includes the executive lounge if you don't automatically have this privilege with your Marriott status. The staff in the executive lounge bend over backwards to make your stay memorable. Kudos go out to Heldhy, Eka, Ricky, Fadillah, and Bella especially. Furthermore, the chefs in the executive lounge put out such delicious and plentiful offerings (especially for the dinner serving) you really don't need to eat anywhere else. Lastly, I would be remiss if I did not express appreciation for the Asst. Director of Sales Lily Haunafi. Not only did she direct our group to a special room rate that included the executive lounge, but I also had a need for several meeting rooms for business during the week. The meeting rooms were always ready on time with plenty of staff, office supplies, and excellent selections of food and drink. There is construction going on across the street in front of the hotel, but if your room is on one of the other three sides you don't even notice it. You will definitely get a great value at this hotel, especially if you have a business group. Reach out to Lily. Great stay!

Lobo restaurant have a strong coffee and it taste really good and we good chocolate praline for the coffee order the chocolate taste suit the coffee and the shrimp pasta delicious and the service very good really friendly fast service thank you for all kitchen and service staff (Mr. Galih, Mrs. Dita, Mrs. Jeje, Mr. Ficky, Mr. Irvan, Mr, kurniwan, Mrs. Maria, Mr. Piet, Mr. Ano, Training Didi, and other staff that working at Lobo). looking forward to see them the next time i come :)

This my 2nd Ritz visit, my first wasnt so good in Bali. I was amazed how they welcome us in private check in until coming to our room. Their service are amazing, i feel like a royal. They also gave special treats for my daughter free ice cream coupons, drawing book, small pink slippers and small bathrobe. Shuttle to lotte mall was nice additional. Next holiday we need to staying here again 😊

I’m so happy to enjoy stay The Ritz Carlton Mega Kuningan. I am stay for one week. Almost people nice and kind stuff and I found delicious food in asia restaurant. and may special thanks for Mr: Dodi. Uus. Budi. Ferdinan. and Chef Siko I will return her again.

I always dread going to Jakarta because of its traffic jam and haphazard and dangerous driving by taxi drivers. All this was overcome and forgotten once I reached the lobby of the this hotel. I felt so welcome, check in was very good, room was spacious and the breakfast spread was amazing. Complimentary shuttle service to the nearby Lotte Supermarket was really good and efficient. I had a wonderful stay and will surely come back.

I am very happy that we stayed in Ritz Carlton Mega Kuningan. It's a beautiful hotel and hotel crews are fantastic. :) They're so nice and very accommodating. They always make sure everything's okay. Very helpful. I would like to thank Agum and Castinah of Housekeeping Department, they're very friendly and they did a great job for cleaning our room. Keep up the good work guys! And for all the crews in the Lounge 26th floor thank you for your kindness guys.

5 stars hotel experience in "The Ritz Carlton Mega Kuningan Jakarta" along 2 days 10-11 Februari 2018 is very amazing and excellent experience for me. This experience of learned table manner in The Ritz Carlton was very helpfull to improving our view about knowing the kinds of appetizers, main courses and desserts and how about it. So, in the future when we meet our customers, we can do anything about it. Thank u very much.

The Ritz-Carlton Mega Kuningan, the best one hotel for living. You will find some experiences of life such as the best serve, the neat room, friendly staff, and the best food ever. Staying here, you'll find the meaningfull of holiday and life. So, filling your day and holiday by visiting and living in this hotel.

I really love the rooms. The ceilings are extra tall, the furniture nicely appointed, large rooms, powerful showers and purple shampoo. The pool areas and Oasis are a special treat and the hotel is very close to Ciputra Mall. Special thanks to housekeeping Ahmad, Dewi and Mickey for leaving me some wire wraps and pocket for all my electronic gadgets wires AND sous chef Subianto for making us hot, fresh rotis (non buffet menu item) and helping to take our food to our tables. Service, facilities and price were great. Definitely would recommend staying here to anyone, especially after my disaster 4 star hotel experiences in Jakarta. Spend the extra USD50 and upgrade to 5 stars. Well worth it.

Jl. DR. Ide Anak Agung Gde Agung Jakarta Jakarta

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

The Ritz-Carlton Jakarta, Mega Kuningan places you within a 10-minute stroll of popular attractions such as Lotte Shopping Avenue and Kuningan City Mall. This 318-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Ambassador Mall and ITC Kuningan are also nearby.


Enjoy dining at one of 2 onsite restaurants including Asia Restaurant, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


All 318 air-conditioned rooms feature refrigerators, minibars, and coffee makers. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free newspapers, free bottled water, and laptop-compatible safes.

Property features

The Ritz-Carlton Jakarta, Mega Kuningan features a full-service spa, a nightclub, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (IDR 50000 per day)—also useful is an airport shuttle (available 24 hours) for IDR 806000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and a spa tub.

Room options

Grand Room, City View

King 1 | Twin 2 | Sleeps 3

Grand Club, Club Lounge Access (Includes Breakfast, Lunch and Dinner)

King 1 | Twin 2 | Sleeps 3

Mayfair Suite, Club Lounge Access (Includes Breakfast, Lunch and Dinner)

King 1 | Sleeps 3

Grand Studio, Business Lounge Access (Included All Meals)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 1759 reviews