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The Mayflower, Jakarta - Marriott Executive Apartments

4.5 star property

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Photo gallery for The Mayflower, Jakarta - Marriott Executive Apartments

Indoor pool, sun loungers
Fitness facility
Deluxe Suite, 2 Bedrooms, Smoking, City View (Corner) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
Premier Suite, 1 Bedroom, City View | Down comforters, minibar, in-room safe, desk
Property map

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl. Jenderal Sudirman Kav. 76-78, Sudirman Plaza, Indofood Tower, Jakarta, 12910
  • Place, Golden Triangle
    ‪1 min walk‬
  • Place, Jakarta World Trade Center
    ‪10 min walk‬
  • Place, Grand Indonesia
    ‪17 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Suite, 3 Bedrooms, Smoking, City View

Executive Suite, 3 Bedrooms, Smoking, City View | Down comforters, minibar, in-room safe, desk

Executive Suite, 3 Bedrooms, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 2077 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom, City View

Premier Suite, 1 Bedroom, City View | Down comforters, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, City View

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom, City View

Superior Suite, 1 Bedroom, City View | Down comforters, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Smoking, City View (Corner)

Executive Suite, 1 Bedroom, Smoking, City View (Corner) | Living area | 32-inch LED TV with cable channels, TV, DVD player

Executive Suite, 1 Bedroom, Smoking, City View (Corner)

  • City view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms, Smoking, City View (Corner)

Deluxe Suite, 2 Bedrooms, Smoking, City View (Corner) | Down comforters, minibar, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Smoking, City View (Corner)

  • City view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Deluxe Suite, 1 Bedroom, Smoking, City View | Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1044 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Bedrooms, Smoking, City View

Down comforters, minibar, in-room safe, desk

Executive Suite, 2 Bedrooms, Smoking, City View

  • City view
  • 1453 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Jakarta

Located in Setiabudi within a short walk of Jakarta World Trade Center, The Mayflower, Jakarta - Marriott Executive Apartments is within a mile (2 km) of other popular sights such as Grand Indonesia. This 96-room, 4.5-star aparthotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
View more Aparthotels in JakartaOpens in a new window

What's nearby

  • Golden Triangle - 1 min walk - 0.0 miles
  • Jakarta World Trade Center - 10 min walk - 0.6 miles
  • Grand Indonesia - 17 min walk - 0.9 miles
  • Bundaran HI - 19 min walk - 1.0 mile
  • Plaza Indonesia - 2 min drive - 1.4 miles

Getting around

  • Stasiun MRT - Setiabudi - 5 min walk
  • Jakarta Sudirman Station - 8 min walk
  • Halim Perdanakusuma Intl. Airport (HLP) - 24 min drive

Restaurants

  • ‪Starbucks Reserve - ‬3 min walk
  • ‪Nitro Coffee - ‬4 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪The Cafe - ‬1 min walk
  • ‪Solaria - ‬1 min walk

About this property

The Mayflower, Jakarta - Marriott Executive Apartments

The Mayflower, Jakarta - Marriott Executive Apartments features a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is IDR 50000 per day, or you can take advantage of the airport shuttle (available on request) for IDR 450000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a gym, a sauna, and free WiFi in public areas.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 32-inch LED TV with cable channels and a DVD player. Beds sport pillow menus and down comforters, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a washer/dryer, a minibar, and a coffee maker. Change of bedsheets is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM at scheduled times and on request
  • Self parking on site (IDR 50,000 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free crib

Restaurants on site

  • The Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 181,500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed: IDR 423,500 per night

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (41 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Children's pool
  • Gym
  • Health club
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 96 units
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • No plastic coffee stirrers
  • Soundproofing
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 423500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 181500 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: IDR 50000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number 8120109900459, 55194

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.

Property is also known as

Marriott Executive Apartments Mayflower
Marriott Executive Apartments Mayflower Aparthotel
Marriott Executive Apartments Mayflower
The Mayflower Jakarta Marriott Executive Apartments
The Mayflower, Jakarta - Marriott Executive Apartments Hotel
The Mayflower, Jakarta - Marriott Executive Apartments Jakarta

Frequently asked questions

Is a free cancellation option available at The Mayflower, Jakarta - Marriott Executive Apartments?

The Mayflower, Jakarta - Marriott Executive Apartments provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Mayflower, Jakarta - Marriott Executive Apartments?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at The Mayflower, Jakarta - Marriott Executive Apartments on Jun 19, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Mayflower, Jakarta - Marriott Executive Apartments?

This aparthotel is situated in Setiabudi within a short 16-minute walk of Grand Indonesia and also 18 minutes on foot from Bundaran HI. You'll also find Thamrin City Shopping Mall and Gelora Bung Karno Stadium within a short drive.

Is there parking available at The Mayflower, Jakarta - Marriott Executive Apartments?

Yes, parking is offered for IDR 50,000 per day. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Is a spa located at The Mayflower, Jakarta - Marriott Executive Apartments?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, aromatherapy, and reflexology.

Are there luxury amenities available at The Mayflower, Jakarta - Marriott Executive Apartments?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and in-room massages at this aparthotel.

Does The Mayflower, Jakarta - Marriott Executive Apartments have a casino on the premises?

No, The Mayflower, Jakarta - Marriott Executive Apartments doesn't have a casino.

Will I find an indoor pool at The Mayflower, Jakarta - Marriott Executive Apartments?

Yes, this aparthotel has an indoor pool.

What do couples enjoy most about The Mayflower, Jakarta - Marriott Executive Apartments?

There are many amenities for couples at this aparthotel, including in-room massages as well as a restaurant and an indoor pool.

Does The Mayflower, Jakarta - Marriott Executive Apartments have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does The Mayflower, Jakarta - Marriott Executive Apartments have a restaurant that serves breakfast?

Yes, The Mayflower, Jakarta - Marriott Executive Apartments serves buffet breakfast for a surcharge each morning at The Cafe.

Will The Mayflower, Jakarta - Marriott Executive Apartments allow pets to stay free of charge?

No, pets aren't allowed at The Mayflower, Jakarta - Marriott Executive Apartments though service animals are welcome.

Does The Mayflower, Jakarta - Marriott Executive Apartments have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from The Mayflower, Jakarta - Marriott Executive Apartments?

The closest major airport to The Mayflower, Jakarta - Marriott Executive Apartments is Halim Perdanakusuma Intl. Airport (HLP), which is 7.6 mi away (24 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.6 mi away (40-minute drive).

Are there rooms with balconies at The Mayflower, Jakarta - Marriott Executive Apartments?

No, there aren't any apartments with balconies at The Mayflower, Jakarta - Marriott Executive Apartments.

The Mayflower, Jakarta - Marriott Executive Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 256 reviews
Rating 8 - Good. 78 out of 256 reviews
Rating 6 - Okay. 13 out of 256 reviews
Rating 4 - Poor. 4 out of 256 reviews
Rating 2 - Terrible. 6 out of 256 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sameh

Liked: Cleanliness, amenities, communication
From the moment I arrived, I was greeted by a team of exceptional hotel staff, providing a truly 5 star experience! Special mention to the DM Muskan and cafe staff Fajri for truly wonderful and personalised service!! Staff like this make your stay truly magical. The room was large, and well maintained and perfect for a long stay. I was onlyvstaying a short stay this time but could see how comfortable a longer stay would be. The hotel is infront of public transport, metro and bus, and central for Jakarta.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It’s very nice stay in good hotel with nice and friendly staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Terrance

Liked: Cleanliness, property conditions & facilities, room comfort
I don’t eat breakfast. But the rooms were fine and the staff was great.
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Philip Ang

Liked: Staff & service
Disliked: Cleanliness
A cockroach climbed onto my leg while I was sitting replying emails. My room faces the road and it was a bit noisy so I didn’t have a good sleep. However, despite the unpleasant experience, i found the staff to be courteous and helpful . . The room has a washing machine and it’s very useful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hennyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredibly friendly and welcoming from the moment we arrived. Our room was modern and very clean, with comfortable beds that led to a great night's sleep. This time they just upgraded their room to be very modern and feel homey. The breakfast had a great variety of fresh and tasty options. Our stay was wonderful! I've been in this hotel many times since 2016. It feels like home. We highly recommend this hotel and would definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pathiusman

Liked: Cleanliness, staff & service, property conditions & facilities
Central location but front entrance is not available at night. There is MRT station nearby. Apartment is clean and modern. Breakfast variety is ample.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

KEITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all incredibly kind and hospitable, making my stay here extremely comfortable. I'd like to thank the male staff member who cooked and brought food to my room with a smile even in the middle of the night, the female staff member who asked me every morning if I wanted coffee, and the doorman. The facilities were a little old, but they were well-cleaned, and the traffic congestion I was worried about wasn't that bad. Overall, it was a comfortable stay.
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

tiziana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Jakarta

Wonderful and spacious apartment with everything you need great swimming pool and lovely breakfast! Would definitely go back again
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Edi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & spacious room. Staffs are helpful & friendly. Nice stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel is more than fantastic but the area is too much traffic and it’s not easy to go anywhere in fast if you are in a harry
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shih-Hao

Liked: Staff & service, amenities, property conditions & facilities
Staffs are really helpful and friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied world traveller

This is the most comfortable stay I’ve had with a kitchen, big frig, great view to the city for a great price. Great for families too!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WONDERFUL HOTEL!

Very relaxing and comfortable. Everything was perfect at this hotel. The staff is always smiling and welcoming. Very pleased guest!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, super friendly!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott

This has been an amazing stay. There was a mix up but the staff took care of the issue and went above and beyond. Phenomenal place to conduct business from, and relax when you have the time. Great location and again staff.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and cooperative staff
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Alwiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

ikuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. The staffs are all amazing especially The Cafe staff Anissa and manager Hondo. Very gracious and such a warm welcome. The room is beautiful. Very comfortable. Would definitely be returning.
Stayed 13 nights in Jul 2024
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliness

Reception was very friendly and efficient
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

YU

Liked: Cleanliness, amenities, property conditions & facilities, communication
The washing machine was bad, but they changed one, all good.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Pon

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Old property need to refurbish. Sound proof system is very poor. You can clearly heard motor engine sound in the room.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Satty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable & secured hotel for family use

The hotel was clean and comfortable. In addition the staff are very friendly and helpfull. Security check is required at the entrance and we could feel so safe. 5 minute walking distance to the bus stop and easy to access center of Jakarta as well as Block M, where you can enjoy shopping. There are one restaurant for breakfast and some other small shops for coffee and snacks downstairs. We also found that the water server was broken and it did not work properly during our whole stay. There was blackout at midnight... so surprised! The drain of bathtub and shower booth also did not work well. Overall the stay was comfortable and we will come back when we have chance.
Verified

2/10 Terrible

Daiki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad points: -the rooms I stayed at is too Photoshopped and the actual room is very old and looks to have not been renovated for dozens of years -the room’s entrance door was broken and everyone could enter my room for a few days until I noticed it and Do not disturb card was also broken. -The wall-mounted phone in the kitchen was broken and dropped on the kitchen counter -the living room smells super dusty -the curtains are not cleaned and if you touch it, you would feel dozens of years old of wet dust sticks to your fingers -the cleaners do not wipe the floor at all(all of my hair remains on the floor after cleaning) -the cleaner took out my spare toilet paper rolls that I requested and secured to prepare for my upcoming days to fight with stomach illness and left only 2 rolls -made me feel the entire hotel tries to cut cost even sacrificing customer’s satisfaction. they stopped providing a paper cup for the water server at the gym and they do not change the towels and bed linens unless you explicitly show your intention that you want them to change them by leaving the towls on the floor and putting a “please change” card on the bed linen. If you forget that, they don’t change them unless you call the front. -no form type hand soap, and the cleaner picked up a soap already dropped in the sink(dirty) and put next to the cleaned dishes -water server beeps too loudly when the tank is empty, after using cold water, the server’ cooler machine makes too much noise for a while
Stayed 21 nights in Aug 2025