Raffles Jakarta

5.0 star property
Luxury Jakarta hotel connected to a shopping center, steps from Lotte Shopping Avenue

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Photo gallery for Raffles Jakarta

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Miscellaneous
Breakfast, lunch, dinner served; international cuisine
Garden view
2 bars/lounges, poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Parking included
  • Breakfast available
  • Spa

Explore the area

View in a map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
  • Place, Lotte Shopping Avenue
    ‪1 min walk‬
  • Place, Ambassador Mall
    ‪3 min walk‬
  • Place, Kuningan City Mall
    ‪6 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

Suite, 1 King Bed (Artist)

10.0 out of 10
Exceptional
(1 review)
  • 1044 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Gallery)

  • 1464 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Signature Room, 1 King Bed

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 King Bed, Smoking, Garden View

  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

Signature Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Smoking (Artist)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Smoking (Gallery)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Raffles, Twin Room, Smoking

  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Non Smoking, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Jakarta

Located in Kuningan, Raffles Jakarta is adjacent to Lotte Shopping Avenue and within a 5-minute walk of other popular sights like ITC Kuningan. This 173-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant. It's connected to a shopping center in central Jakarta and also close to Jakarta World Trade Center and Balai Sidang Jakarta Convention Center.

What's nearby

  • Golden Triangle - 1 min walk - 0.0 miles
  • Lotte Shopping Avenue - 1 min walk - 0.1 miles
  • ITC Kuningan - 2 min walk - 0.1 miles
  • Ambassador Mall - 3 min walk - 0.2 miles
  • Kuningan City Mall - 6 min walk - 0.4 miles

Getting around

  • Bendungan Hilir Station - 15 min walk
  • Kuningan Station - 16 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive

Restaurants

  • ‪Menya Sakura - ‬1 min walk
  • ‪Gong Cha (貢茶) - ‬1 min walk
  • ‪Monster Curry - ‬1 min walk
  • ‪BLACKLISTED Coffee Roasters - ‬1 min walk
  • ‪Sate Khas Senayan - ‬1 min walk

About this property

Raffles Jakarta

Luxury Jakarta hotel connected to a shopping center, steps from Lotte Shopping Avenue
Guests of Raffles Jakarta have access to a full-service spa, 2 outdoor pools, and a children's pool. Onsite parking is available, both free self and paid valet parking (USD 7 per day)—also useful is an airport shuttle (available 24 hours) for USD 62 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and wired Internet, along with 42-inch LED TVs and DVD players. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, espresso makers, and free newspapers. Housekeeping is available on request.
2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Raffles Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 7 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arts Café by Raffles
  • Navina Pool Bar
  • The Writers Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • High chair
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Valet parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Frequently asked questions

Is free cancellation available at Raffles Jakarta?

Raffles Jakarta provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of Raffles Jakarta?

This hotel is situated in Kuningan, just steps from Lotte Shopping Avenue and ITC Kuningan, and within a short walk of Kuningan City Mall. You'll also find Grand Indonesia and Thamrin City Shopping Mall within a short drive.

Is there parking available at Raffles Jakarta?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7 per day. Electric car charging is also available for guests.

Is there a spa available at Raffles Jakarta?

Raffles Spa is the hotel's spa and services include sports massages, Thai massages, hydrotherapy, and couples treatments.

Does Raffles Jakarta include a casino on the premises?

No, Raffles Jakarta doesn't have a casino.

Is there an indoor pool at Raffles Jakarta?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have 24-hour pool access.

What will couples enjoy most about a stay at Raffles Jakarta?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Raffles Jakarta?

Yes, guests can enjoy a spa tub at this hotel.

Does Raffles Jakarta feature a restaurant that includes a breakfast menu?

Yes, Raffles Jakarta has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Raffles Jakarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Raffles Jakarta.

Are there connecting rooms at Raffles Jakarta?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Raffles Jakarta?

The closest major airport to Raffles Jakarta is Halim Perdanakusuma Intl. Airport (HLP), which is 6.6 mi away (23 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.8 mi away (42-minute drive).

Can I book a room with a balcony at Raffles Jakarta?

No, there aren't any guestrooms with balconies at Raffles Jakarta.

Does Raffles Jakarta have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Raffles Jakarta.

Reviews

Raffles Jakarta Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 174 reviews
Rating 8 - Good. 20 out of 174 reviews
Rating 6 - Okay. 1 out of 174 reviews
Rating 4 - Poor. 1 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

Reviews

10/10 Excellent

Cornelia, Carterton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff that made for a memorable stay. Do try the ivory cheesecake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying in Jakarta, and the experience with Raffles has been exceptional. From start to finish, it was first class. What an amazing hotel and superb staff. We shall be getting a corporate membership with this hotel and using it as our primary hotel going forward. Very impressed indeed. 5 Stars!
Stayed 1 night in Aug 2025

2/10 Terrible

Jimmy Gunardi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Saya stay di suite room namun saat breakfast kami dengan istri tdk dicover breakfast. Vuman sati orang. Baru pertama kali kejadian spt ini . Sdh sering kesini. Namun kejadian diatas baru terkadi kali ini. Mengecewakan.
Stayed 1 night in Aug 2025

10/10 Excellent

MOHD SIZ ALWIYAH

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Gustav, Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since my Arrival every thing was just Phenomenal Great place to ne
Stayed 1 night in Aug 2025

10/10 Excellent

JOHN

Business traveler, Traveled with family
Liked: Property conditions & facilities

Raffles Hotel is the best hotel in Jakarta

Excellent service, very good.food
Stayed 4 nights in Aug 2025

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aliyakim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
I can't find a single fault. I felt like I was a princess living in my own private castle.
Stayed 3 nights in Jun 2025

10/10 Excellent

South Wei, David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Reinaldo, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and super fair for the price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abdulaziz, sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service was provided and the property is gorgeous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Really the most amazing hotel I have stayed in. The staff are the real gem - so courteous and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

The stay was amazing in Raflles. Location was very convenient as a business traveler. Will be coming back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Selim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experoence

Very comfortable hotel with friendly and professional staff
Stayed 2 nights in Sep 2024

10/10 Excellent

YOSUKE, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What separate Raffles Jakarta from other 5 star hotels is their staff. They went the extra mile and made sure that my stay there is perfect. Whatever help I need, I contacted them through WhatsApp and they immediately took care of me.
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

RAJA

Stayed 6 nights in Jul 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raffles was great staff couldn't be more helpful and the whole experience was fantastic..
Stayed 5 nights in Jul 2024