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Pullman Jakarta Indonesia

5.0 out of 5.0

Recent guest reviews

My wife and I had the Sunday buffet lunch last weekend and was pleasantly surprised that the standard and range of food options had improved from our last visit there (and our last visit was excellent). They had added great dishes like Singapore Chili Mud Crab and Tom Yum soup to their already expansive food options and the staff were always checking on our drinks situation. Easily the best Sunday brunch going on in Jakarta - in a town where every hotel has one. Good job.

Room is very clean and housekeeping perfect.Housekeeping Dian very helpful and so kind. There are many varieties available for breakfast. The location is easy to access every where. The pool is very clean.

It has great location but for me, as a 5-stars hotel it should have larger room. When I was trying to boil water, the electric kettle doesn't work, I called front desk to get replacement, thank to responsive staff. The breakfast was good, it has various menu. Special credit for Japanese menu, its delicious and have good authenticity.

Pullman Thamrin has been my hotel of choice for my trips to Jakarta over the last several years. I go away each time simply impressed at their high standards of service. And it was no different this time. Right from the reception, the many hotel staff are there to politely help you with language or directions for taxis, and the other things a visitor needs such as foreign exchange. As for my room, though I found to be a bit small, its 5-star quality amenities made up for the size. It was crispy clean everyday after I return from work. Now, they even have a menu of pillows for you to choose, from down feather to super fiber, etc. The wifi was also good. Not to be missed is the breakfast buffet, which was really fabulous with choices such as Western, Japanese, Indonesian, and even specials of the day like Spanish omelette. Too bad I only had an hour for breakfast before going to work. What I like about Pullman is also that it is close to 2 big malls that are just a couple of minutes walk away. There are lots of restaurants and good shopping. So, Pullman is a perfect choice for my 3-4 days trip to Jakarta. No question that I'll pick Pullman again the next time I visit.

So far they has never failed on delivering great customer service during my stays. Friendly and attentive front desk staff, staff at lounge is also friendly and always with smile, very approachable when you requires help and information. Room is clean and bed is comfortable.

We had a great meeting over the past five days at Pullman Hotel & Resorts Jakarta. it is a wonderful place because this hotel is located in central Jakarta and very close to my office (Oil Centre Building) hihi :) and I have to tell you that before I booked a meeting room in this hotel, I was so confused because I have a deadline, my boss ask me to reserve meeting room for five days in last minute :( so I tried so hard haha I started to call Hotels in Jakarta that near to my office and Pullman Hotel & Resorts Jakarta was my choice and that was the best choice hahha. a Sales Marketing (Bu Merry) was so helpful, she was very a good sales lady, she helped me a lot, u're incredible bu Merry. the food was amazing, I felt like I was lunch & dinner in heaven hahah, Everyone was happy with the food, the venue is perfect, the operation team (Mas Aris & Mas Putra) so helpful too, he always there to serve us. The team were extreamly helpful. We would love to work with you again in the future. thank u for everything, it was a successful event.

I stayed in this hotel in September 2017. I found the room size to be small but it was comfortable enough for a single person. Their food was great. Staff was courteous and very helpful. I didnt understand whenever the taxi came to pick you up or drop in the hotel 5000 rupiah was charged. I really liked the food at this hotel. I had a short and comfortable stay at this hotel. I might not stay again at this hotel due to room size.

Nice CBD area hotel. You can acees to 2 popular shopping mall for dinining and shopping. Mass transit is under construction then you have to prepare your time for any business. Secure and safety for any business tripper.

I frequent this hotel and for the first time I got to try out the new wing which was newly renovated. The rooms are noticeably nicer and as a LeClub Gold member I get upgrades, welcome drinks, and they setup biscuits, macarons and sparkling water on my desk. This hotel has one of the best gyms I've been to as well. Location is great, across the road from Plaza Indonesia, and though you can easily walk over a footbridge, I admit I've caught a taxi to cross the road a few times. Service and food is all good, as they held my lost property until I re-visited within the month.

I checked in Pullman for one night. The room was great, the breakfast spread was impressive and nothing short of ambitious. Love the blue batik robe in the room. I wanted to buy it but didn't ask if it was on sale. If I'm in Jakarta again, I'd book this hotel for the staff's friendliness and excellent service.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 2 Twin Beds, View

Twin 2 | Sleeps 2

Deluxe Room, 1 King Bed (Deluxe Executive)

King 1 | Sleeps 3

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 1604 reviews